VWFS - attitude at end of lease?

VWFS - attitude at end of lease?

Author
Discussion

Blown2CV

22,316 posts

148 months

Monday 29th January 2018
quotequote all
FWIW said:
Blown2CV said:
Generally, the requirements for tyre replacement under a lease are at a point well before the legal limit. Check your paperwork.
Don't listen to ^this.

The tyres just need to pass an MOT. Uneven wear due to over or under inflation may also cause you problems.

WRT damage, in my experience it's not worth getting repairs done as the charges for this are usually reasonable.
what? It definitely said that I needed to replace tyres at 3mm or something under VWFS when i had a Golf R.

Besides, as long as checks the paperwork to see what applies to his contract, like I said, he will know, won't he?

gregd

1,184 posts

164 months

Monday 29th January 2018
quotequote all
Blown2CV said:
Generally, the requirements for tyre replacement under a lease are at a point well before the legal limit. Check your paperwork.
I thought that but the VWFS guide or the BVRLA booklet don't seem to say so.. Just within legal limit

Blown2CV

22,316 posts

148 months

Monday 29th January 2018
quotequote all
gregd said:
Blown2CV said:
Generally, the requirements for tyre replacement under a lease are at a point well before the legal limit. Check your paperwork.
I thought that but the VWFS guide or the BVRLA booklet don't seem to say so.. Just within legal limit
they can specify what they want, above the BVRLA standard, if they wish. E.g. VWFS specify in the contract that you have to have the car serviced at a VW main dealer, whereas the BVRLA guidelines just say service to schedule. Doesn't really matter because the only thing you need to know is what's in your paperwork.

gregd

1,184 posts

164 months

Monday 29th January 2018
quotequote all
Blown2CV said:
they can specify what they want, above the BVRLA standard, if they wish. E.g. VWFS specify in the contract that you have to have the car serviced at a VW main dealer, whereas the BVRLA guidelines just say service to schedule. Doesn't really matter because the only thing you need to know is what's in your paperwork.
Thanks, no specifics ref tread depth are mentioned on the VW paperwork and the BVRLA just says within legal limits.

Blown2CV

22,316 posts

148 months

Monday 29th January 2018
quotequote all
gregd said:
Blown2CV said:
they can specify what they want, above the BVRLA standard, if they wish. E.g. VWFS specify in the contract that you have to have the car serviced at a VW main dealer, whereas the BVRLA guidelines just say service to schedule. Doesn't really matter because the only thing you need to know is what's in your paperwork.
Thanks, no specifics ref tread depth are mentioned on the VW paperwork and the BVRLA just says within legal limits.
OK cool. It's always worth a check for non-service items.

FWIW

1,131 posts

42 months

Monday 29th January 2018
quotequote all
Blown2CV said:
what? It definitely said that I needed to replace tyres at 3mm or something under VWFS when i had a Golf R.
No, it "definitely" didn't.

va1o

15,905 posts

152 months

Monday 29th January 2018
quotequote all
FWIW said:
Blown2CV said:
what? It definitely said that I needed to replace tyres at 3mm or something under VWFS when i had a Golf R.
No, it "definitely" didn't.
3mm rings a bell as the approved used 'DasWeltAuto' standard, I think dealers will replace if they're below that.

Blown2CV

22,316 posts

148 months

Monday 29th January 2018
quotequote all
FWIW said:
Blown2CV said:
what? It definitely said that I needed to replace tyres at 3mm or something under VWFS when i had a Golf R.
No, it "definitely" didn't.
pack the attitude in, i was trying to help the guy because lease companies definitely can be aholes in about all sorts of things.

FWIW

1,131 posts

42 months

Monday 29th January 2018
quotequote all
Blown2CV said:
FWIW said:
Blown2CV said:
what? It definitely said that I needed to replace tyres at 3mm or something under VWFS when i had a Golf R.
No, it "definitely" didn't.
pack the attitude in, i was trying to help the guy because lease companies definitely can be aholes in about all sorts of things.
LOL. Who's got the attitude? Giving blatantly incorrect information is *definitely* not helping.

I agree, lease companies can be aholes:

https://www.pistonheads.com/gassing/topic.asp?t=15...

Spidersleg

176 posts

28 months

Monday 29th January 2018
quotequote all
FWIW said:
LOL. Who's got the attitude? Giving blatantly incorrect information is *definitely* not helping.

I agree, lease companies can be aholes:

https://www.pistonheads.com/gassing/topic.asp?t=15...
What was the outcome ? Did you have to pay the £270 ?

FWIW

1,131 posts

42 months

Monday 29th January 2018
quotequote all
Spidersleg said:
What was the outcome ? Did you have to pay the £270 ?
Nope. They passed it to a debt collector who I told we disputed it. Haven’t heard anything since.

Blown2CV

22,316 posts

148 months

Tuesday 30th January 2018
quotequote all
i've heard a number of stories about the lease co/debt recovery firm going cold on these things which is weird, because you'd think it would be easy for them to prove. They are in possession of the vehicle, the contract is clear etc. They do seem to very often back down... weird.

TTOBES

514 posts

112 months

Tuesday 30th January 2018
quotequote all
I'll report back on this thread next year when the A6 goes back - the offside rear bumper was scratched by neighbours pulling out of the space behind me and I've ended up saying to them that I'll see what VWFS charge when the car goes back.

Quote from Audi was just over £800 for fixing.... scratches that a detailer has made almost disappear.

Blown2CV

22,316 posts

148 months

Tuesday 30th January 2018
quotequote all
am i right in thinking that you only get charged per type of damage per panel i.e. if you have one scratch or ten scratches on a panel then it counts the same?

FWIW

1,131 posts

42 months

Wednesday 31st January 2018
quotequote all
Blown2CV said:
i've heard a number of stories about the lease co/debt recovery firm going cold on these things which is weird, because you'd think it would be easy for them to prove. They are in possession of the vehicle, the contract is clear etc. They do seem to very often back down... weird.
Well, in the case of the unevenly worn tyres they couldn’t prove it; they were just trying it on. Most people don’t have the stomach for a legal battle so tend to back down.

Blown2CV

22,316 posts

148 months

Wednesday 31st January 2018
quotequote all
FWIW said:
Blown2CV said:
i've heard a number of stories about the lease co/debt recovery firm going cold on these things which is weird, because you'd think it would be easy for them to prove. They are in possession of the vehicle, the contract is clear etc. They do seem to very often back down... weird.
Well, in the case of the unevenly worn tyres they couldn’t prove it; they were just trying it on. Most people don’t have the stomach for a legal battle so tend to back down.
it was one of their revenue streams traditionally though, the inflated hand-back charges, and when it is a big company versus a private individual it is often quite easy one to win for them.

FWIW

1,131 posts

42 months

Wednesday 31st January 2018
quotequote all
Blown2CV said:
it was one of their revenue streams traditionally though, the inflated hand-back charges, and when it is a big company versus a private individual it is often quite easy one to win for them.
Indeed. But I have to say that the charges don’t seem to be inflated these days. The tyres were a pisstake but other charges were reasonable. For example we were charged £100 for a missing Citroen key - dealer had quoted £125.

Stu-nph26

925 posts

50 months

Thursday 1st February 2018
quotequote all
I've just had a call from BCA my Scirroco R is being inspected on the 13th Feb and then collected on the 20th. They said they do it this way so you have a chance to arrange your own repairs if required. This was news to me but sounds like a decent idea. The car is financed with VWFS btw.

Blown2CV

22,316 posts

148 months

Thursday 1st February 2018
quotequote all
Stu-nph26 said:
I've just had a call from BCA my Scirroco R is being inspected on the 13th Feb and then collected on the 20th. They said they do it this way so you have a chance to arrange your own repairs if required. This was news to me but sounds like a decent idea. The car is financed with VWFS btw.
i think they've just said the same thing to my wife too. Not that you'd realistically be able to get it repaired in a week but still.

Stu-nph26

925 posts

50 months

Thursday 1st February 2018
quotequote all
Blown2CV said:
i think they've just said the same thing to my wife too. Not that you'd realistically be able to get it repaired in a week but still.
Depends what it is I guess I would think I could get a wheel repaired or something similar might be struggling for a paint job buts its not impossible.