B8 S4 Ownership

Author
Discussion

catso

14,795 posts

268 months

Sunday 18th December 2016
quotequote all
MattS5 said:
Pretty sure I'll be waving goodbye to the around 100bhp and 70 lbs ft of torque
Curious as to why you're doing it, I presume the car is out of warranty? Does the remap cause any undesirable issues?

MattS5

1,911 posts

192 months

Sunday 18th December 2016
quotequote all
catso said:
Curious as to why you're doing it, I presume the car is out of warranty? Does the remap cause any undesirable issues?
Short story is:
Audi dealer sold me the car, I found out within a week the car had been modified by the local Revo dealer 6 months previously. I Raised it with the dealer as I was concerned about the 2 year approved warranty it was sold with, they said it had been returned to standard and no warranty issues.
Fast forward 10 months, car was in for a service and they told me upon collection that codes had been read and car was modified. They then told me upon inspection the ECU had been recoded in June this year and accused me of doing it.
I then represented the evidence I had from the first chat we had the week after sale, dealer was being really difficult so I got Audi UK involved.
Dealer contacted me again within a few hours and honoured to recode the ECU removing all evidence of map, but I've insisted they remove the supercharger pulley too, to which they agreed.
God knows how they plan to do it as it's inference fitted, so getting it off uses a pulley tool, but fitting requires the part to be heated up in an oven for an hour (videos of the APR pulley are available on YouTube) and the front of the car has to come off.
They've ordered the parts (which took 4 weeks) I've been waiting a week as I dropped the car off last Monday, they've called me to say after a week the car now needs to have an ECU delivered which is on back order..
I'm off to take this bloody courtesy car back today because if my cars not being worked in, I'll have it back until it will be.

The whole thing has been handled really really badly by the dealer, but Audi UK have been really good.

I have managed to negotiate an extra years warranty from the supplying dealer once mine expires as a gesture of goodwill.

Reliability wise I have no worries about Revo products, but my biggest fear is gearbox on these cars, thus the reason I bought from a dealer when the 2 year warranty was on offer in Jan this year.

That's a very short summary. My complaint letter and subsequent log of how I've been treated currently runs to 5 pages of notes.

I'll be happy once sorted, disappointed by loss of performance no doubt, but I really like the car and wouldn't know what I'd change it for even if I sold it.
I'm not confident in their ability to rectify it, but am hoping they'll surprise me.......

Edited by MattS5 on Sunday 18th December 12:58

catso

14,795 posts

268 months

Sunday 18th December 2016
quotequote all
OK, fair enough. Mine is standard and has 12 months Audi warranty remaining so I wouldn't be doing any tuning in that time and I suppose the gearbox issue could raise it's head later with regards to any goodwill out of warranty so probably wouldn't afterwards either.

But an extra 100hp would be difficult to lose...

TomScrut

2,546 posts

89 months

Sunday 18th December 2016
quotequote all
I was lucky enough for my B8 to have the gearbox mechatronic unit go under warranty which was allegedly an £1800 part or something. Sold it not long after the warranty expired as it wasn't a very reliable car in my opinion.

MattS5

1,911 posts

192 months

Sunday 18th December 2016
quotequote all
catso said:
OK, fair enough. Mine is standard and has 12 months Audi warranty remaining so I wouldn't be doing any tuning in that time and I suppose the gearbox issue could raise it's head later with regards to any goodwill out of warranty so probably wouldn't afterwards either.

But an extra 100hp would be difficult to lose...
The power is great, can't complain about it.
But I'd complain a lot if I had an £5-8k gearbox bill.
340bhp is still not to be sniffed at and probably as fast as most would normally need.
I do think torque steer/tramlining will be certainly less of of an issue, because frankly it can be a bit lairy on A roads when accelerating hard from 50mph

JonV8V

7,244 posts

125 months

Sunday 18th December 2016
quotequote all
MattS5 said:
The power is great, can't complain about it.
But I'd complain a lot if I had an £5-8k gearbox bill.
340bhp is still not to be sniffed at and probably as fast as most would normally need.
I do think torque steer/tramlining will be certainly less of of an issue, because frankly it can be a bit lairy on A roads when accelerating hard from 50mph
I'm just having a gearbox rebuild paid for by the independent dealer. Synchro on 4th has gone. Audi won't deal with it as its benn modded by a previous owner. It's about £1500 I'm told. They are meant to be sealed but reading around it seems there are plenty rebuilding them and the place that's doing mine had 2 on the go and give 12 months warranty. That said, you still don't want any 4 figure bills.

fastgerman

1,917 posts

196 months

Monday 19th December 2016
quotequote all
MattS5 said:
catso said:
Curious as to why you're doing it, I presume the car is out of warranty? Does the remap cause any undesirable issues?
Short story is:
Audi dealer sold me the car, I found out within a week the car had been modified by the local Revo dealer 6 months previously. I Raised it with the dealer as I was concerned about the 2 year approved warranty it was sold with, they said it had been returned to standard and no warranty issues.
Fast forward 10 months, car was in for a service and they told me upon collection that codes had been read and car was modified. They then told me upon inspection the ECU had been recoded in June this year and accused me of doing it.
I then represented the evidence I had from the first chat we had the week after sale, dealer was being really difficult so I got Audi UK involved.
Dealer contacted me again within a few hours and honoured to recode the ECU removing all evidence of map, but I've insisted they remove the supercharger pulley too, to which they agreed.
God knows how they plan to do it as it's inference fitted, so getting it off uses a pulley tool, but fitting requires the part to be heated up in an oven for an hour (videos of the APR pulley are available on YouTube) and the front of the car has to come off.
They've ordered the parts (which took 4 weeks) I've been waiting a week as I dropped the car off last Monday, they've called me to say after a week the car now needs to have an ECU delivered which is on back order..
I'm off to take this bloody courtesy car back today because if my cars not being worked in, I'll have it back until it will be.

The whole thing has been handled really really badly by the dealer, but Audi UK have been really good.

I have managed to negotiate an extra years warranty from the supplying dealer once mine expires as a gesture of goodwill.

Reliability wise I have no worries about Revo products, but my biggest fear is gearbox on these cars, thus the reason I bought from a dealer when the 2 year warranty was on offer in Jan this year.

That's a very short summary. My complaint letter and subsequent log of how I've been treated currently runs to 5 pages of notes.

I'll be happy once sorted, disappointed by loss of performance no doubt, but I really like the car and wouldn't know what I'd change it for even if I sold it.
I'm not confident in their ability to rectify it, but am hoping they'll surprise me.......

Edited by MattS5 on Sunday 18th December 12:58
Rubbish :-(

I think Audi Dealers are the new Mercedes (where I am anyway).

My S4 was not delivered with front sensors so they employed VAG Tech to do this, got me to pay for it and then I had to claim back the money from Audi. Not the best service from day 1.

On trying to get my car serviced, I had to speak to a call center in Glasgow and book in. No option to speak to anyone and advise that I wanted some rattles looking at so had to drive in and ask the receptionist before booking.

They had no interest on giving me an approximate quote for some work on my S5, so I called a specialist in Guildford in the end who are now getting my business.

Porsche give the best customer service ever, just amazing. They are both under VAG and my new S4 cost more than my used 997.

Sort it out Audi dealers!

MattS5

1,911 posts

192 months

Monday 19th December 2016
quotequote all
I'm really dissapointed by the service, it's the mis-communication and downright lies that I cannot stand.

My car has sat there all last week following me dropping it off on Monday. To get a call on Wed saying they needed another part and will be in touch to let me know the next steps......this indicated to me that they had been working on it and as such it had taken a day or 2 to get that far.

Oh no no no no, how wrong could I be.....I checked the dash cam footage last night and it went into their workshop at 14:42 on Monday and was out again by 15:30 the same day.
Why did it take 2 further days to call me?
(and then actually call me back Friday to tell me I could have it back on the Saturday whilst waiting for the parts to get into stock.




Dr_Rick

1,592 posts

249 months

Wednesday 21st December 2016
quotequote all
JonV8V said:
They are meant to be sealed but reading around it seems there are plenty rebuilding them and the place that's doing mine had 2 on the go and give 12 months warranty. That said, you still don't want any 4 figure bills.
Depending on whether you're talking about a manual or an S-Tronic...

I offloaded a 2009 S4 S-Tronic that was threatening to give me a Mechatronic bill. Audi wanted a fortune to strip and diagnose, some local guys wouldn't touch it, others thought it was Mechatronic, others thought clutch packs, others thought gears. I was getting a lurching / bouncing engagement when cold, initially when coming to a halt from D1 to D1, and eventually when trying to pull away in D1 it was bunnyhopping until warm. Turns out it hadn't had it's first gearbox service at 35k or so, and I collected it on 70k, so Audi weren't going to be offering any goodwill.

I did find a local guy who thought it was a solenoid that was sticking and wanted about £150-200 to open up and have a look. But he was being turfed out of his rented garage space by a developer and I needed the car for a 70mile daily commute, so couldn't afford to wait.

So I got rid and currently roll around in a Lexus ISF for my sins. Point though is that you can fix some issues that would normally result in a large bill from Audi.

bungle

1,874 posts

241 months

Wednesday 21st December 2016
quotequote all
mrdanbartlett said:
IMO Grey is the best colour!
Agreed.

mrdanbartlett said:
Anyone here had a new clutch & flyhweel, at what mileage was it done and how did you know it needed it?
About 55k. It was a bit heavy (but even my new one is heavier than our other cars), but mainly this:

mrdanbartlett said:
apparently they can have issues when the car can't reach the sensor when clutch pressed etc
So the new clutch and flywheel joined the new sports diff, new gearbox (manual), and some other new stuff. At 70k miles it's pretty much a new car now (trigger's broom etc).


dern

14,055 posts

280 months

Friday 23rd December 2016
quotequote all
Hi, just found this thread as I'm thinking about getting an 09/10 S4 avant. I've had a 05 535d for nearly 5 years but I'm not doing the miles I used to and I need an estate. Are there any buyer's guides for these cars or things I should look out for or avoid? I'd prefer a manual after having an auto for a while. The mileage of the cars available for the age range I'm looking at is about 90k.

Thanks,

Mark

TomScrut

2,546 posts

89 months

Saturday 24th December 2016
quotequote all
dern said:
Hi, just found this thread as I'm thinking about getting an 09/10 S4 avant. I've had a 05 535d for nearly 5 years but I'm not doing the miles I used to and I need an estate. Are there any buyer's guides for these cars or things I should look out for or avoid? I'd prefer a manual after having an auto for a while. The mileage of the cars available for the age range I'm looking at is about 90k.

Thanks,

Mark
All I can say is compared to a 535d I would expect a significant increase in fuel expense.

dern

14,055 posts

280 months

Saturday 24th December 2016
quotequote all
TomScrut said:
All I can say is compared to a 535d I would expect a significant increase in fuel expense.
I'm not too concerned about that.

Anything to look for when I go buying?

Thanks

TomScrut

2,546 posts

89 months

Sunday 25th December 2016
quotequote all
dern said:
TomScrut said:
All I can say is compared to a 535d I would expect a significant increase in fuel expense.
I'm not too concerned about that.

Anything to look for when I go buying?

Thanks
Well, I owned mine from new (to 40 months) and it had a plastic water pump break in bad weather which was then superseded by a metal one, the mechatronic unit went on my gearbox, and a headlamp washer stuck out. The water pump was the biggest PITA as the particular patch of weather had pumps breaking on all 6 cyl Audis of a particular age all over the country as I understand it,, but the mechatronic unit wouldn't have been cheap to sort if it hadn't been under warranty.

Bluesmurff09

336 posts

169 months

Monday 26th December 2016
quotequote all
What model years had the plastic water pump?

Adrian E

3,248 posts

177 months

Monday 26th December 2016
quotequote all
Bluesmurff09 said:
What model years had the plastic water pump?
Early ones - 2009 and maybe just into '10

TomScrut

2,546 posts

89 months

Monday 26th December 2016
quotequote all
Adrian E said:
Bluesmurff09 said:
What model years had the plastic water pump?
Early ones - 2009 and maybe just into '10
Mine was new Nov 09, the issue was around Dec 2010 when there was (apparently) an epidemic of broken pumps. I would be surprised if any were left.

VeegasRS6

367 posts

158 months

Monday 26th December 2016
quotequote all
Just a bit of an update on my purchase, i've had it for about a month and had the car Revo stage 1+ remapped (ECU,TCU & the pulley upgrade) and wow, what a difference.

Car goes like a scalded cat and real noticeable difference on the responsiveness.

Also had a complete tyre charge to a set of Vredestein Quatrac5's and they've completely eliminated the slightly woolly backend feeling as the rears were very low on purchase of the car.

Really happy with it as a family wagon and better all rounder than the RS6, certainly better MPG!

I've been giving it a good run around since the remap. biggrin


Bluesmurff09

336 posts

169 months

Monday 26th December 2016
quotequote all
Hopefully my Sep 2010 water pump will be ok then.

What were the before and after bhp figures like after the Revo stage 1+ ugrades?


KungFuPanda

4,334 posts

171 months

Tuesday 27th December 2016
quotequote all
Does anyone use 0w40 oil in their 3.0 TFSI or is it 5w30?

Edited by KungFuPanda on Tuesday 27th December 15:14