Are Land Rover dealers struggling?

[unrepentant]

Sheepshanks said:

unrepentant said:

You deleted your post that I replied to.

Apologies for that. I deleted it before your reply was posted. I’ve learned over the years that there’s little point in responding to naysayers here (see the posts above this ) and having posted, decided not to. But I thought your questions were sensible so I responded to them.

[Barga]

So said:

It is if they are a Land Rover dealer and claiming the exact opposite of vehicle reliability statistics. They are not a credible witness.

My own experience, and that of peers with Land Rover products, is very much in line with the published data.

So, yes, I am calling bullst.

Am I not a “credible witness” who has had zero problems?

[bakerstreet]

Barga said:

My wife’s DS has covered 40k miles in just over 3 years and has had zero faults and is still on the original tyres and with the free service pack that was included and the 39.9 mpg average it has been the cheapest and most reliable car we have ever had!

40k is not much of a test. Can'ty deny I'm impressed with 39mpg though. People usually rave about LRs when new and within standard and extended warranty period, but after that, then the faults start to crawl out the woodwork.

However, LR have been making a mess of it for years, but they have a very loyal fan base and this means that there is a wealth of knowledge out there

[swisstoni]

Barga said:

So said:

It is if they are a Land Rover dealer and claiming the exact opposite of vehicle reliability statistics. They are not a credible witness.

My own experience, and that of peers with Land Rover products, is very much in line with the published data.

So, yes, I am calling bullst.

Am I not a “credible witness” who has had zero problems?

Shhh ! Remember the owner's initiation ceremony we all went to? We all danced naked around a Series 1 and pledged never to talk about faults.

[Burwood]

Not naked. Wearing the Emperor’s new clothes

[Sheepshanks]

Barga said:

Am I not a “credible witness” who has had zero problems?

You must be charmed. I don't recall seeing a longer 'bad' list for any other car: https://www.honestjohn.co.uk/carbycar/land-rover/d...

I know people who have suffered the B post rattle, where they rip the car apart to fix it. And the Ingenium diesel problem of the oil level rising is widespread across JLR.

I live in a rural area and the 7 seat capability of DS would be handy now and again, but I'm just not prepared to risk it. Especially as out local dealer has a terrible reputation. Owners locally generally seem to use a more distant dealer but I bought car before where the dealer was a 2hr round trip and it was a right pain.

I would guess in the US, where unrepentant is operating, that many owner 'buy' on personal leases so they don't have the same risk of ownership that people in the UK have.

Edited by Sheepshanks on Monday 26th November 10:50

[So]

Sheepshanks said:

Barga said:

Am I not a “credible witness” who has had zero problems?

You must be charmed. I don't recall seeing a longer 'bad' list for any other car: https://www.honestjohn.co.uk/carbycar/land-rover/d...

That’s quite a list. Even by Land Rover standards.

[troika]

Sheepshanks said:

You must be charmed. I don't recall seeing a longer 'bad' list for any other car: https://www.honestjohn.co.uk/carbycar/land-rover/d...

I know people who have suffered the B post rattle, where they rip the car apart to fix it. And the Ingenium diesel problem of the oil level rising is widespread across JLR.

I live in a rural area and the 7 seat capability of DS would be handy now and again, but I'm just not prepared to risk it. Especially as out local dealer has a terrible reputation. Owners locally generally seem to use a more distant dealer but I bought car before where the dealer was a 2hr round trip and it was a right pain.

I would guess in the US, where unrepentant is operating, that many owner 'buy' on personal leases so they don't have the same risk of ownership that people in the UK have.

Edited by Sheepshanks on Monday 26th November 10:50

If you live in a rural area, the last thing you need is an unreliable car. I’ve posted elsewhere that my fathers 1 year old DS has the balancer shaft issue. Probable new engine required. Complete pile of rubbish. I too live in a rural area and wouldn’t touch LR with a bargepole, neither will anyone else going by what everyone drives.

[So]

troika said:

Sheepshanks said:

You must be charmed. I don't recall seeing a longer 'bad' list for any other car: https://www.honestjohn.co.uk/carbycar/land-rover/d...

I know people who have suffered the B post rattle, where they rip the car apart to fix it. And the Ingenium diesel problem of the oil level rising is widespread across JLR.

I live in a rural area and the 7 seat capability of DS would be handy now and again, but I'm just not prepared to risk it. Especially as out local dealer has a terrible reputation. Owners locally generally seem to use a more distant dealer but I bought car before where the dealer was a 2hr round trip and it was a right pain.

I would guess in the US, where unrepentant is operating, that many owner 'buy' on personal leases so they don't have the same risk of ownership that people in the UK have.

Edited by Sheepshanks on Monday 26th November 10:50

If you live in a rural area, the last thing you need is an unreliable car. I’ve posted elsewhere that my fathers 1 year old DS has the balancer shaft issue. Probable new engine required. Complete pile of rubbish. I too live in a rural area and wouldn’t touch LR with a bargepole, neither will anyone else going by what everyone drives.

We are in the sticks. The local farmers seem to favour Japanese pickups and SUVs. Not a Defender to be seen anywhere.

[Barga]

I can only give my experience with LR and the dealership which has been first class,they come and pick up the car for servicing and drop off a courtesy car (Velar last time) and then bring it back cleaned inside and out!
I have had Audis,Mercs,BMWs all have had more problems than the DS and none had the same level of after sales service as LR.

Why people have to feel the need to be so downbeat when they can just buy another brand if they are so unhappy is beyond stupidity IMO.

I am not for one minute saying that LR don't have cars which are faulty because ALL manufacturers do but for fks sake just buy something else,somebody mentioned Vauxhall on this thread,best of luck with that!

[MellowshipSlinky]

So said:

We are in the sticks. The local farmers seem to favour Japanese pickups and SUVs. Not a Defender to be seen anywhere.

Somehow, I can’t imagine you turning up to David Lloyd’s in a Nissan Navara or Toyota Hilux in your best tweed tracksuit for a personal workout with Fabian...

As an aside though, my mates 10 month old RRS that has been back to the dealers probably 6/7 times sometimes for a week, and multiple call outs for LR assist, compared to my 18 month old, hard worked Navara with the same mileage that hasn’t need anything except a few top ups of Adblu...

[So]

MellowshipSlinky said:

So said:

We are in the sticks. The local farmers seem to favour Japanese pickups and SUVs. Not a Defender to be seen anywhere.

Somehow, I can’t imagine you turning up to David Lloyd’s in a Nissan Navara or Toyota Hilux in your best tweed tracksuit for a personal workout with Fabian...

As an aside though, my mates 10 month old RRS that has been back to the dealers probably 6/7 times sometimes for a week, and multiple call outs for LR assist, compared to my 18 month old, hard worked Navara with the same mileage that hasn’t need anything except a few top ups of Adblu...

I am not a farmer. I just wear tweed because I like the rough texture.

[troika]

So said:

We are in the sticks. The local farmers seem to favour Japanese pickups and SUVs. Not a Defender to be seen anywhere.

Yep, same here. HiLux (of any age) is the weapon of choice, followed by Isuzu. The Defenders started disappearing about 10 years ago. I don’t know a single farmer who has one anymore.

[Mammasaid]

troika said:

So said:

We are in the sticks. The local farmers seem to favour Japanese pickups and SUVs. Not a Defender to be seen anywhere.

Yep, same here. HiLux (of any age) is the weapon of choice, followed by Isuzu. The Defenders started disappearing about 10 years ago. I don’t know a single farmer who has one anymore.

Went on a shoot on Friday, counted 10 Jap (+ 1 Ford) pickups, and zero Land Rovers.

The only person with a Discovery Sport I know, is replacing it with a Volvo as soon as he's able to.

An acquaintance of mine, works for JLR, and is expecting redundancies in Jan, along with factory shut-downs over Xmas.

Apparently, the bottom's fell out of the Chinese market...

[troika]

Mammasaid said:

Went on a shoot on Friday, counted 10 Jap (+ 1 Ford) pickups, and zero Land Rovers.

The only person with a Discovery Sport I know, is replacing it with a Volvo as soon as he's able to.

An acquaintance of mine, works for JLR, and is expecting redundancies in Jan, along with factory shut-downs over Xmas.

Apparently, the bottom's fell out of the Chinese market...

It’s hilarious when you go to a shoot and some bell end turns up in a new LR/RR with huge wheels that couldn’t pull the skin off a rice pudding. They usually can’t shoot either!

It’s a bloody shame really that they’ve lost their way so badly. If they built a decent vehicle with decent build quality, reliability and dealers, I’d probably buy one to support the jobs etc.

[S5Scot]

I’d wager struggling. Good lady 14 months into 4 years of an evoque deal. Rear view camera fked, incredibly weird rattling noise and weird electrical modules activating and deactivating after ignition killed. All been told cannot be fixed or nothing wrong. Camera we are now at 5 months with it not working. On back order, could be roughly another 4/5 before back in stock then there are others ahead of ours. Sorry, that service is utter ste though. Also heard a shocking story of rear doors not closing fully On a brand new Vogue. Customer took it back, dealer cut the door cards internally to burst the locks the cable tied doors shut and offered car back to the owner. Rear locks also on back order at that point with no certainty of delivery. Essentially he had a coupe. Didn’t hear how it was resolved.

[CSK1]

S5Scot said:

Also heard a shocking story of rear doors not closing fully On a brand new Vogue. Customer took it back, dealer cut the door cards internally to burst the locks the cable tied doors shut and offered car back to the owner. Rear locks also on back order at that point with no certainty of delivery. Essentially he had a coupe. Didn’t hear how it was resolved.

Well, client should be happy in view of the coupe's list price compared to a standard Vogue!

[anonymous-user]

troika said:

Mammasaid said:

Went on a shoot on Friday, counted 10 Jap (+ 1 Ford) pickups, and zero Land Rovers.

The only person with a Discovery Sport I know, is replacing it with a Volvo as soon as he's able to.

An acquaintance of mine, works for JLR, and is expecting redundancies in Jan, along with factory shut-downs over Xmas.

Apparently, the bottom's fell out of the Chinese market...

It’s hilarious when you go to a shoot and some bell end turns up in a new LR/RR with huge wheels that couldn’t pull the skin off a rice pudding. They usually can’t shoot either!

It’s a bloody shame really that they’ve lost their way so badly. If they built a decent vehicle with decent build quality, reliability and dealers, I’d probably buy one to support the jobs etc.

For balance

In my syndicate there are two FFRRs, a RRS, a Disco 5, a Disco Sport none of which have ever got stuck and all of which have owners who can shoot

[troika]

Brooking10 said:

For balance

In my syndicate there are two FFRRs, a RRS, a Disco 5, a Disco Sport none of which have ever got stuck and all of which have owners who can shoot

Sounds like a typical day at the west London shooting school car park!

I shouldn’t generalise but it’s fair to say that the people who have typically needed some form of LR type vehicle have moved away from them, from farmers and gamekeepers to rural dwellers. They are vehicles for city folk now, which will prove even more challenging for LR as they are forced out on environmental grounds.

[anonymous-user]

troika said:

Brooking10 said:

For balance

In my syndicate there are two FFRRs, a RRS, a Disco 5, a Disco Sport none of which have ever got stuck and all of which have owners who can shoot

Sounds like a typical day at the west London shooting school car park!

I shouldn’t generalise but it’s fair to say that the people who have typically needed some form of LR type vehicle have moved away from them, from farmers and gamekeepers to rural dwellers. They are vehicles for city folk now, which will prove even more challenging for LR as they are forced out on environmental grounds.

Yes it’s true that from a down on the farm perspective people turned away from LRs, largely because the don’t make anything of that ilk at present !

I do see an awful lot of RR and Discos about though still in the countryside being driven by farmers and landowners. The lazy stereotype that they are all sold to city dwellers for school runs isn’t yet 100% fact

Edited by anonymous-user on Tuesday 27th November 13:25