Voip Phones solution?
Discussion
Hi
My dad and I co-run a small business, however we live in different areas. What we want is to be able to have one phone number for client calls (all external) etc, which will ring in either or both houses and be able to "opt out" or "Busy" one or both of the phones and then if there is no answer from them both (or both opted out) to divert to a voice mail.
As we both have boradband I am guessing that some form of Voip is going to be the way to go, I am sure that something like this is possible and probably available straight off the shelf but I can't find it
I currently use skype to talk to some other collegues but I am not terribly impressed, I have also looked at vonage but haven't seen anything that looks like it can do what we want, but then I am probably missing something!
Thanks in advance!
My dad and I co-run a small business, however we live in different areas. What we want is to be able to have one phone number for client calls (all external) etc, which will ring in either or both houses and be able to "opt out" or "Busy" one or both of the phones and then if there is no answer from them both (or both opted out) to divert to a voice mail.
As we both have boradband I am guessing that some form of Voip is going to be the way to go, I am sure that something like this is possible and probably available straight off the shelf but I can't find it
I currently use skype to talk to some other collegues but I am not terribly impressed, I have also looked at vonage but haven't seen anything that looks like it can do what we want, but then I am probably missing something!
Thanks in advance!
You need a proper business VoIP solution. Essentially you both need to be part of the same system so you can transfer calls between you, conference, have both phones ring when calls come in, divert to voicemail etc etc. All standard business PBX features but not easily recreated via the consumer VoIP offerings out there. You can either roll your own via asterisk or similar or buy a hosted service.
Spookily, it just so happens that I'm launching a business grade hosted VoIP solution next month which would do everything you want and more, special offers for PH'ers are under consideration... Mail me via my profile if you'd like an invite to test it for your purposes when we launch.
Spookily, it just so happens that I'm launching a business grade hosted VoIP solution next month which would do everything you want and more, special offers for PH'ers are under consideration... Mail me via my profile if you'd like an invite to test it for your purposes when we launch.
www.touchtele.com is another. I know these guys - a good bunch.
(or trixbox if you don't want the learning curve)n3il123 said:
Hi
My dad and I co-run a small business, however we live in different areas. What we want is to be able to have one phone number for client calls (all external) etc, which will ring in either or both houses and be able to "opt out" or "Busy" one or both of the phones and then if there is no answer from them both (or both opted out) to divert to a voice mail.
As we both have boradband I am guessing that some form of Voip is going to be the way to go, I am sure that something like this is possible and probably available straight off the shelf but I can't find it
I currently use skype to talk to some other collegues but I am not terribly impressed, I have also looked at vonage but haven't seen anything that looks like it can do what we want, but then I am probably missing something!
Thanks in advance!
My dad and I co-run a small business, however we live in different areas. What we want is to be able to have one phone number for client calls (all external) etc, which will ring in either or both houses and be able to "opt out" or "Busy" one or both of the phones and then if there is no answer from them both (or both opted out) to divert to a voice mail.
As we both have boradband I am guessing that some form of Voip is going to be the way to go, I am sure that something like this is possible and probably available straight off the shelf but I can't find it
I currently use skype to talk to some other collegues but I am not terribly impressed, I have also looked at vonage but haven't seen anything that looks like it can do what we want, but then I am probably missing something!
Thanks in advance!
We are currently looking at www.voipfone.com
Thanks for the advice peeps 
I will PM people that have recommended or have services.
On the asterix/ trixbox solutons how does it deal with people being in seperate locations networks etc? do you program it through the phone? and would I need a static IP on one or all of the broadband connections?
www.voipphone.com just looks like a search page... am I missing something?
Thanks again
N3
I will PM people that have recommended or have services. On the asterix/ trixbox solutons how does it deal with people being in seperate locations networks etc? do you program it through the phone? and would I need a static IP on one or all of the broadband connections?
www.voipphone.com just looks like a search page... am I missing something?
Thanks again
N3
n3il123 said:
Thanks for the advice peeps I will PM people that have recommended or have services.
On the asterix/ trixbox solutons how does it deal with people being in seperate locations networks etc? do you program it through the phone? and would I need a static IP on one or all of the broadband connections?
www.voipphone.com just looks like a search page... am I missing something?
Thanks again
N3
I will PM people that have recommended or have services. On the asterix/ trixbox solutons how does it deal with people being in seperate locations networks etc? do you program it through the phone? and would I need a static IP on one or all of the broadband connections?
www.voipphone.com just looks like a search page... am I missing something?
Thanks again
N3
sorry,
it's www.voipfone.co.uk
davidd said:
Haven't signed up yet. Its just the features it offers and the price it charges is pretty good. Features like being able to split one telephone number between various locations will be useful when we expand to another branch. Also, call waiting option telling customers that they are in a que and free calls between other voip users etc etc.
As far as reliability goes I really have no idea as I've never used it before.
pugwash4x4 said:
how realiable are VOIP solutions though?
i really like the cost and simplicity- but you i still HAVE to have customer contact ALL The time.
does anyone have any VOIP feedback in a business situation?
i really like the cost and simplicity- but you i still HAVE to have customer contact ALL The time.
does anyone have any VOIP feedback in a business situation?
Every single big business worth its salt is already running IP telephony or has a plan. The major vendors have worked out the issues and the customers want the features and flexibility. You can have any level of resilience you want. If you have doubts it's because you're looking at the wrong solutions, not because the technology is flawed.
im looking into VOIP at the moment. What I'm worried about is that I want to have the same features as a normal multi-line phone system in an office, bascially intercom systems, call transfer etc. I know that I can do this with VOIP just by calling the other line, but then im using up 2x 90kbps or whatever, just to make an internal call.
I'm having a hard time finding out what my options are in this respect, can anyone help?
I'm having a hard time finding out what my options are in this respect, can anyone help?
dcw@pr said:
im looking into VOIP at the moment. What I'm worried about is that I want to have the same features as a normal multi-line phone system in an office, bascially intercom systems, call transfer etc. I know that I can do this with VOIP just by calling the other line, but then im using up 2x 90kbps or whatever, just to make an internal call.
I'm having a hard time finding out what my options are in this respect, can anyone help?
I'm having a hard time finding out what my options are in this respect, can anyone help?
Look at Asterisk
Its a VOIP and a PSTN PBX all in one.
Has all the features you want and about 2500 more...
Can be as simple or as complicated as you want it to be...
n3il123 said:
I think the thing that worries me most is doing the whole thing over two different physical sites... how do you do it? is it done through configuring the phone? or is there something in asterix (etc) that does it?
You can set up Asterisk to run in any configuration pretty much.
Download Asterisk:TFOTP from Asteriskdocs.org
has anyone got experience of www.gradwell.com ?
they look pretty good to me. Or are there any other decent UK based IAX2 voip providers out there?
they look pretty good to me. Or are there any other decent UK based IAX2 voip providers out there?
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