Discussion
Just recieved this from Netbanx - if they had sent it last night they would probably have had my money by now.
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Hi
You will be aware that Worldpay have been subject to a Denial of Service
attack, which prevents processing of payments. To help you overcome this
problem we would like to offer you an emergency service that will allow your
business to start taking payments as quickly as possible. My team is ready
to work as quickly as possible to effect a speedy transition for you – both
commercially and technically.
Commercially it will require a new merchant number but we are ready to
provide a merchant number on a Same-Day basis. Technically it will require
your site to direct payments to our service and will therefore involve some
changes. Again the technical team are primed to respond as quickly as
possible to ensure that you are integrated to our system as quickly as
possible.
It may be some time before Worldpay can resolve their situation and we wish
them well. At that point we are not putting an obligation on you to stay
with us – although of course we hope that will be the case – but trust that
you will see the benefit of maintaining your account and integration with
NetBanx to act as a contingency for this or similar instances in the future.
In case you would you to take up our offer I have attached an application
for our Bureau Service. This will allow us to organise both the merchant
facility and our service at the same time. By completing, signing and
faxing this to us on 01223 847176 we can start helping you on it’s receipt.
Please note that we will require the original documents and that a special
one-off charge of £150 will apply to set this up.
If you have any questions then please do not hesitate to contact me, on
01223 845594 or by reply email.
Yours sincerely
Cheryl Taylor
On behalf of NetBanx Limited
01223 845594
Our hosting company had a DOS attack earlier in the year. It takes considerable effort and coordination between different equipment manufacturers, network providers and people to filter out the additional traffic at a point where it doesn't start affecting service.
And DDOS (distributed denial of service) attacks are usually from poeple's home machines which don't have firewall/anti-virus software, and they don't even know they're doing it...
And DDOS (distributed denial of service) attacks are usually from poeple's home machines which don't have firewall/anti-virus software, and they don't even know they're doing it...
Size Nine Elm said:#
Our hosting company had a DOS attack earlier in the year. It takes considerable effort and coordination between different equipment manufacturers, network providers and people to filter out the additional traffic at a point where it doesn't start affecting service.
And DDOS (distributed denial of service) attacks are usually from poeple's home machines which don't have firewall/anti-virus software, and they don't even know they're doing it...
Yep, it takes a fair bit of planning etc to set one of these up, I just wonder who they pissed off enough to do it
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