The OSX/Apple support thread
Discussion
JiggyJaggy said:
Thanks for your reply. I’m currently restoring my Mac to Mojave for some stability. I can stand that MS office wouldn’t work but on the new OS my home WiFi wouldn’t connect either.
Be careful with the downgrade, as there have been some reports that Macs that have had a firmware update to use Catalina can't always be reverted to Mojave - even if you've got a cloned drive backup.JiggyJaggy said:
Really should learn not to bother upgrading to the latest OS anymore....
This is the first version of MacOS that I haven't installed on day one - mainly due to all the crap I was reading of the betas. Decided to wait for a point release, but might skip it completely until the next full version comes out (Snow Catalina or High Catalina 
).Edited by mmm-five on Monday 6th January 22:13
I’m wondering if anyone can help me, I have a mid 2012 MacBook Pro 13” that I’ve inherited off my father who sadly passed away at the end of last year. It was his old work laptop and was allowed to keep it on leaving and the business IT department wiped it and re set it up for him.
I’ve upgraded the ram to 16gb and have a 500gb solid state drive cloned and ready to go in however on putting it in I get a folder and question mark icon which I assume means I need to enter recovery mode however here’s the fun part, it has a firmware lock on it
I’ve reached out to his IT department as I know some of his colleagues however being a machine that’s 8 years old I’m not holding out for anyone remembering the password or having proof of purchase so is there any way around this?
I was expecting it as a clone to just read the drive straight away?
I’ve upgraded the ram to 16gb and have a 500gb solid state drive cloned and ready to go in however on putting it in I get a folder and question mark icon which I assume means I need to enter recovery mode however here’s the fun part, it has a firmware lock on it
I’ve reached out to his IT department as I know some of his colleagues however being a machine that’s 8 years old I’m not holding out for anyone remembering the password or having proof of purchase so is there any way around this?
I was expecting it as a clone to just read the drive straight away?
Is it normal to leave a £50 deposit on a recall?
I dropped off my MacBook Pro to my local reseller as it's had a recall due to the battery overheating.
Weirdly I had to leave a £50 deposit and give up my passwords inc admin. For me it's more the passwords being given to them that left me feeling uncomfortable, there's a fair bit of work stuff on it.
I wouldn't have thought a battery replacement would require that much access?
I dropped off my MacBook Pro to my local reseller as it's had a recall due to the battery overheating.
Weirdly I had to leave a £50 deposit and give up my passwords inc admin. For me it's more the passwords being given to them that left me feeling uncomfortable, there's a fair bit of work stuff on it.
I wouldn't have thought a battery replacement would require that much access?
_Rich_ said:
Is it normal to leave a £50 deposit on a recall?
I dropped off my MacBook Pro to my local reseller as it's had a recall due to the battery overheating.
Weirdly I had to leave a £50 deposit and give up my passwords inc admin. For me it's more the passwords being given to them that left me feeling uncomfortable, there's a fair bit of work stuff on it.
I wouldn't have thought a battery replacement would require that much access?
I wouldn't have minded the deposit, but no way I'm giving up my passwords.I dropped off my MacBook Pro to my local reseller as it's had a recall due to the battery overheating.
Weirdly I had to leave a £50 deposit and give up my passwords inc admin. For me it's more the passwords being given to them that left me feeling uncomfortable, there's a fair bit of work stuff on it.
I wouldn't have thought a battery replacement would require that much access?
I'd have set them up a specific, new admin account there and then, or walked.
Zirconia said:
Ditto passwords. Change the lot, everything. No way a third party would get mine. When you say re seller, not an Apple shop? When I had my battery changed on the iPhone, no passwords handed over.
Hadn't picked up on the reseller bit - doubly no for passwords, if not an Apple store.JiggyJaggy said:
Mac OS Carolina. Utter turd. Can’t use MS Office we have paid money to and can’t connect to WiFi. The two basics to every computer for work. Seriously wish I never bothered!!
Logged into Steam to see that 3/4 of my library are no longer compatible with the latest update. Gonna have to run a bootcamp to access them in the future something I had no reason to do until now. Annoying.JiggyJaggy said:
So I have upgraded to Catalina, but have noticed by 32 bit MS programs are now not compatible with the new iOS. Any suggestions given all we use as a company is MS Word and MS Excel from the MS Office group of software?
I put off upgrading until I'd found & tested replacements for all my 32-bit apps.But, you can't really have missed the fact that Catalina deprecated support for 32-bit apps, as it's been plastered over any site even remotely Mac related for about 5 years.
Solution is either get the Office 365 subscription or one-off purchase, or if you don't need MS-specific features/compatibility then use one of the free/cheap alternatives:
Could be the wrong thread this? Obviously just had that IOS13 update on phone, just that right away the ebay app now looks different and has this stupid blue bar near the bottom as you search items? its bloody annoying to say the least. The symbols are all kind of 'child like' thicker and more basic looking....unless anyone on here knows how to sort it? I've already re-installed the app which appears as it should but then within a few minutes goes back to this new look.
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