The OSX/Apple support thread

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mmm-five

11,246 posts

285 months

Monday 18th October 2021
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Craikeybaby said:
This is all interesting, as I am yet to decide which monitor I will get to go with my 14" MBP. Ideally I would like 24" 4K or 27" 5K, but they don't seem to exist.
Not many 24" 4k...but here's at least 1...the LG 24UD58-B

There are not a lot of 5K monitors, at any size, never mine 27".

There are loads (Dell & LG to name 2) if you're happy to settle at 4k and 27"...but the demand is really from gamers and they don't think it's worth going to 4k at less than 32" - so I guess that's where the development & spend is going. 24" & below is for 1080p (Full HD); 24-32" is for 1440p (QHD); 32+ is for 4k (UHD) or 2x1440p (double-QHD).

However, you'd have to delve into the specs to see if they are HDMI, DisplayPort, USB-C/Thunderbolt and whether they will charge the MBP too.

Edited by mmm-five on Monday 18th October 08:49

vaud

50,589 posts

156 months

Monday 18th October 2021
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later MacBook Pro’s need 90w to charge and use at the same time, IIRC

Craikeybaby

10,416 posts

226 months

Monday 18th October 2021
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The MBP I have just ordered comes with a 67W charger.

I have done a bit more digging, now that I have ordered the MacBook I want to connect to this monitor... The Philips 279P1 (27" 4K) looks like a good bet with 90W power delivery and an Ethernet adapter built-in. The Huawei MateView is also in the running.

PushedDover

5,658 posts

54 months

Wednesday 20th October 2021
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Very happy with my new screen - Samsung C34J791WTR, connected to the MBP by a thunderbolt / USB-C cable.


Is there a way to use the keyboard volume keys to control the speakers volume on the screen ?


joropug

2,588 posts

190 months

Wednesday 20th October 2021
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PushedDover said:
I’m happy with that big curved Samsung I mentioned above.
MBP charges off it so the peer adaptor can live in my bag rather that digging it out all the time. Better solution than the hub and dual screens I had

Yet to see how I can have the keyboard keys for volume work the speakers on the monitor though irked
Wouldn’t you just put the monitor on max volume and then let the MacBook dictate its output?

PushedDover

5,658 posts

54 months

Wednesday 20th October 2021
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joropug said:
PushedDover said:
I’m happy with that big curved Samsung I mentioned above.
MBP charges off it so the peer adaptor can live in my bag rather that digging it out all the time. Better solution than the hub and dual screens I had

Yet to see how I can have the keyboard keys for volume work the speakers on the monitor though irked
Wouldn’t you just put the monitor on max volume and then let the MacBook dictate its output?
No - thats the way I would think too.
You have to toggle the volume on the screen. The slider on the MBP, or the + / - vol buttons on the remote keyboard have no affect on the screen speakers outputs.


hyphen

26,262 posts

91 months

Saturday 23rd October 2021
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For anyone wondering what it costs if you drop a small bit of water on your macbook pro 16 biggrin Worst case was £1700 of parts I was told but mine was only a bit of water. Not that it mattered as I had applecare+ so flat rate.

Customer service was excellent. But a thinkpad would have shrugged off a bit of water!


JiggyJaggy

1,451 posts

141 months

Monday 25th October 2021
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Anyone installed Monterey yet? Thoughts?

craigjm

17,959 posts

201 months

Monday 25th October 2021
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hyphen said:
For anyone wondering what it costs if you drop a small bit of water on your macbook pro 16 biggrin Worst case was £1700 of parts I was told but mine was only a bit of water. Not that it mattered as I had applecare+ so flat rate.

Customer service was excellent. But a thinkpad would have shrugged off a bit of water!

I did the same with my 2019 Macbook Air six months after getting it and had to have the board and controller replaced at just over £500 which was over half the cost of the unit as I bought it duty free in south africa.

mmm-five

11,246 posts

285 months

Tuesday 26th October 2021
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JiggyJaggy said:
Anyone installed Monterey yet? Thoughts?
My late 2014 5k iMac [4.0 i7-4790K] is 'too old' to officially support it now, and am not going to try to hack my way around it.

Just installed a Big Sur update to 11.6.1 for it though!

As long as Apple release a 27"+ iMac with the M1 Pro/Max or M2 silicon next year then I'll be fine...otherwise I'll have to switch to my travelling computer, a 21.5" 2019 4k imac [3.2 i7-8700] if I need to do anything in Monterey wink

thebraketester

14,246 posts

139 months

Tuesday 26th October 2021
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JiggyJaggy said:
Anyone installed Monterey yet? Thoughts?
Yep... can't see much difference really.

joropug

2,588 posts

190 months

Wednesday 27th October 2021
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My iPhone 12 Pro since updating to ios15 has Bluetooth troubles.

Connecting to my car stereo:
- Car does not find the phone and can’t be connected manually until I restart the phone , it then connects immediately

Connecting to Anker wireless earbuds:
- Used to auto connect every time. Now I am finding I need to go into Bluetooth menu frequently to manually connect them. Not every time though.

Anyone else getting this ?

anonymous-user

55 months

Friday 29th October 2021
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I have an issue and hope someone can help.

I just changed from a 2018 MacBook Pro to a new MacBook Air M1. For some reason my printer wasn't being recognised, and Big Sur was saying there is no driver available for it, which has never happened to me on any Mac before no matter what printer I have plugged in.

My last MacBook ran Big Sur and there was no issue at all. Printer just worked.

The printer is a Samsung M2026 laser which is probably about 5 years old.

I went on the Samsung site and found a Mac OSX driver for the printer, here: https://support.hp.com/gb-en/drivers/selfservice/s...

Installed the driver, and the printer now works, but not before I get a strange warning which I have to click OK at least twice before it goes away, which is really annoying.



Any ideas?

A brief google suggests that loads of people are having issues with the Samsung M2020 series of printers with Big Sur and yet there doesn't seem to be a standard solution. Surely a printer which is only 5 years old and still currently on sale should work just fine?

Is there any way I can disable that message or delete whatever is causing it?

Thanks

mmm-five

11,246 posts

285 months

Friday 29th October 2021
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Lord Marylebone said:
I have an issue and hope someone can help.

I just changed from a 2018 MacBook Pro to a new MacBook Air M1. For some reason my printer wasn't being recognised, and Big Sur was saying there is no driver available for it, which has never happened to me on any Mac before no matter what printer I have plugged in.

My last MacBook ran Big Sur and there was no issue at all. Printer just worked.

The printer is a Samsung M2026 laser which is probably about 5 years old.

I went on the Samsung site and found a Mac OSX driver for the printer, here: https://support.hp.com/gb-en/drivers/selfservice/s...

Installed the driver, and the printer now works, but not before I get a strange warning which I have to click OK at least twice before it goes away, which is really annoying.



Any ideas?

A brief google suggests that loads of people are having issues with the Samsung M2020 series of printers with Big Sur and yet there doesn't seem to be a standard solution. Surely a printer which is only 5 years old and still currently on sale should work just fine?

Is there any way I can disable that message or delete whatever is causing it?

Thanks
It just means Samsung/HP can't be arsed making sure all the parts of the installer bundle are either M1 native or usable via Rosetta 2 - or that Rosetta 2 can't translate the file due to the way the installer has bundled it.

Similar things happened with older Adobe installers (both in the 32-bit to 64-bit swap and the M1 native swap) where the main & newest apps were fine, but didn't work with some plug-ins or when you tried to reinstall a legitimate older version.

anonymous-user

55 months

Friday 29th October 2021
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mmm-five said:
It just means Samsung/HP can't be arsed making sure all the parts of the installer bundle are either M1 native or usable via Rosetta 2 - or that Rosetta 2 can't translate the file due to the way the installer has bundled it.

Similar things happened with older Adobe installers (both in the 32-bit to 64-bit swap and the M1 native swap) where the main & newest apps were fine, but didn't work with some plug-ins or when you tried to reinstall a legitimate older version.
So there is no way to stop this happening?

Samsung you lazy bds....

hyphen

26,262 posts

91 months

Friday 29th October 2021
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Lord Marylebone said:
So there is no way to stop this happening?

Samsung you lazy bds....
You said your printer is 5 years old. The manufacturer isnt going to prioritise a driver for it unless they have to.

They didn't sell you a printer telling you it would be compatible with all brand new CPU platforms that would emerge in the futuresmile

If this was a new Intel, then fair enough you may have a bone to pick, but this is clearly wholly different.

But do contact Samsung and raise it.

Edited by hyphen on Friday 29th October 12:23

anonymous-user

55 months

Friday 29th October 2021
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hyphen said:
You said your printer is 5 years old. The manufacturer isnt going to prioritise a driver for it unless they have to.

They didn't sell you a printer telling you it would be compatible with all brand new CPU platforms that would emerge in the futuresmile

If this was a new Intel, then fair enough you may have a bone to pick, but this is clearly wholly different.

But do contact Samsung and raise it.
It is 5 years old, but it is still on sale in several places I have found, so I would have expected Samsung to ensure that someone buying one today and taking it home wouldn't have any issues.

It appears to be the same model as sold by Brother and HP (HP 107A), but with some very minor cosmetic alterations.

5 years for a printer isn't particularly old I wouldn't have thought? I imagine many home users are still still using HP printers they bought 10 or 15 years ago. I don't think it is particularly unreasonable for a large manufacturer to ensure that something you purchased from them still works after 5 years, but maybe I am hopelessly naive!

The printer does actually work fine, but throws up an annoying error message about the software 'security' every time I print something. To me as a layperson, this seems to suggest that it would be a simple process for Samsung to have their new driver for Big Sur/M1 'approved' by Apple, but they just cannot be arsed, and that makes me think I should never buy a Samsung printer again if they can't be bothered with such a trivial matter on a product that is still being sold.

I could chuck it in the bin and simply buy a newer model for less than £80, but that just seems terribly wasteful for the sake of an error message.

Edited by anonymous-user on Friday 29th October 12:52

mmm-five

11,246 posts

285 months

Friday 29th October 2021
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It's not about being 'approved' by Apple - it's about someone at Samsung (or now HP of course) bothering to update their application, libraries, package bundle to a format that is compatible with the new OS, or rewrite it completely to become Apple Silicon native (or universal so it runs on both).

On the older OSes you could change the security settings to allow unknown/insecure apps to run. Supposedly, if this happens you were able to go to the [Security & Privacy] [General] preferences and you'd see a warning near the bottom telling you something had been blocked - and giving you the option to open it at your own risk.

Don't know if this works on Apple Silicon and/or Monterey - as mine is still Intel and Big Sur.

https://support.apple.com/en-us/HT202491

Edited by mmm-five on Friday 29th October 13:40

anonymous-user

55 months

Saturday 30th October 2021
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mmm-five said:
It's not about being 'approved' by Apple - it's about someone at Samsung (or now HP of course) bothering to update their application, libraries, package bundle to a format that is compatible with the new OS, or rewrite it completely to become Apple Silicon native (or universal so it runs on both).

On the older OSes you could change the security settings to allow unknown/insecure apps to run. Supposedly, if this happens you were able to go to the [Security & Privacy] [General] preferences and you'd see a warning near the bottom telling you something had been blocked - and giving you the option to open it at your own risk.

Don't know if this works on Apple Silicon and/or Monterey - as mine is still Intel and Big Sur.

https://support.apple.com/en-us/HT202491

Edited by mmm-five on Friday 29th October 13:40
Thanks again. I'll try that and see if there is an option to open/approve at risk.

craigjm

17,959 posts

201 months

Saturday 30th October 2021
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Can you not use Airprint?