The OSX/Apple support thread

Author
Discussion

tgr

1,134 posts

171 months

Wednesday 22nd November 2023
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Ok, the saga continues…

I managed through internet recovery to upload OS Catalina to the limping MBP. I suppose this is what is known as a clean install. I then got my data loaded on via Time Machine. All seems intact, including my music.

The new SSD is amazing by the way, so fast.

There is a very odd quirk though, which I can’t figure out: safari doesn't work.

You open it up and nothing happens. You can close it and repeat with no difference.

I’ve now done another clean install of Catalina via internet recovery with an identical result. Non functioning safari.

I also have Clean My Mac loaded up and it seems to think everything is in good shape. I’m just puzzled by this weird problem. Any suggestions?

Thank you so much for getting me this far!

tgr

1,134 posts

171 months

Wednesday 22nd November 2023
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It’s odd, if I load up YouTube in safari using the history drop down menu, I can hear the YouTube video perfectly, just can’t see anything. So it is working, there’s just no image. Bizarre

stemll

4,097 posts

200 months

Thursday 23rd November 2023
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tgr

1,134 posts

171 months

Thursday 23rd November 2023
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Many thanks! Will give that a try. I know flash was a problem a while back but I thought it solved.

Would another solution be to upgrade to Sonoma and thereby get a new version of Safari?

untakenname

4,969 posts

192 months

Thursday 23rd November 2023
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For the faff it seems to be to get Safari working you could try a different browser such as Chrome, Edge, Brave etc...

tgr

1,134 posts

171 months

Thursday 23rd November 2023
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Yes I may try that, if no other solution presents itself. Thanks! I’d like to try Firefox but it’s not available on the App Store as far as I can see

mmm-five

11,243 posts

284 months

Thursday 23rd November 2023
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tgr said:
Yes I may try that, if no other solution presents itself. Thanks! I’d like to try Firefox but it’s not available on the App Store as far as I can see
Just download it from the website...https://www.mozilla.org/en-GB/firefox/new/

tgr

1,134 posts

171 months

Thursday 23rd November 2023
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How would I do that without Safari?

ETA I suppose I could use Chrome then delete it, or something like that….

stemll

4,097 posts

200 months

Thursday 23rd November 2023
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Download one of the browsers that is in there and use that to download FF

mmm-five

11,243 posts

284 months

Thursday 23rd November 2023
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tgr said:
How would I do that without Safari?

ETA I suppose I could use Chrome then delete it, or something like that….
Catch-22

Try launching Safari in safe mode, by holding the [⇧ SHIFT] key down whilst launching it.

Craikeybaby

10,411 posts

225 months

Thursday 23rd November 2023
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Can you download the installer on a separate machine and copy it across?

Also, have you tried booting in safe mode?

blueST

4,392 posts

216 months

Thursday 23rd November 2023
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Can anyone help? I noticed today that for the past 12 months-ish the Google Drive app has not been backing-up/syncing my photos from my Mac to my Google account. There are a few similar reports on the web, but not loads and no resolution is mentioned. There is space in my Google drive and Google Drive for Desktop is pointing at my system photo library in the preferences. I've tried uninstalling and reinstalling it. If I click the little drive icon in the menu bar at the top it just says everything is up to date, when it obviously isn't. I'm all out of ideas. Does anyone have it working?

Edited by blueST on Thursday 23 November 22:35

tgr

1,134 posts

171 months

Friday 24th November 2023
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Safe mode makes no difference.

I will try to get someone to give me the Firefox downloader on a USB stick, I think.

I think in the process of recovery something has got mangled but I can’t trace what

Thank you all for your help and patience!

mmm-five

11,243 posts

284 months

Friday 24th November 2023
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BTW, is CleanMyMac still seen as pointless at best, and malware at worst, or has it's reputation improved since the days of it's dodgy malware warning pop-up advertising techniques?

Just wondering if one of it's overly-aggressive cleaning algorithms has removed something essential...and that change has been copied over to your backups.

PushedDover

5,654 posts

53 months

Friday 24th November 2023
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I hope it is still seen as OK, as I use on a regular basis, and so far not ill-effects.


tgr

1,134 posts

171 months

Saturday 25th November 2023
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That’s an interesting point.

I got it because I was afraid I’d picked up malware, but as it was the HDD breaking down, I can erase it - if you think it’s worthless

Tycho

11,602 posts

273 months

Friday 26th January
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First MacOS question here.

Is it possible to directly zip files from search results in Finder? I can go into the folder, select a few files and then right click on them and I'll see the compress option in the list but if I do a filter for file name etc. and select all the files listed there is no compress option in the right click menu.

Am I doing something wrong or can you just not do this? If you can't, is there an alternative to creating a new folder with items and going into that in order to select them all and then compress?

Craikeybaby

10,411 posts

225 months

Friday 26th January
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It isn't something that I have ever tried to do, but from a quick play it doesn't look like you can.

Speed 3

4,569 posts

119 months

Friday 26th January
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Never had to do this myself but there is an indirect way:

Search as you have done, select the files you want to group. Then, rather than right clicking, go to File menu in the top toolbar and it will give you an option to create New Folder with Selection. You can then compress/move that folder as you wish.

mmm-five

11,243 posts

284 months

Friday 26th January
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Speed 3 said:
Never had to do this myself but there is an indirect way:

Search as you have done, select the files you want to group. Then, rather than right clicking, go to File menu in the top toolbar and it will give you an option to create New Folder with Selection. You can then compress/move that folder as you wish.
You can do that 'New Folder with Selection (x items)' directly from the find window, with a right-click (well, I can, in Sonoma).