The Windows/PC support thread

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LH.

2,740 posts

229 months

Saturday 17th December 2022
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LH. said:
Anyone having BSOD 0xC000021a after Tuesdays updates ?

laptop is 10 years old biggrin on windows 10
Well little update contacted MS chat support who was very helpful and helped reinstall W10 so far so good...

Langweilig

4,442 posts

226 months

Thursday 19th January 2023
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Microsoft Windows 10 licences - or lack thereof...

https://www.msn.com/en-gb/money/technology/microso...

Mars

9,521 posts

229 months

Friday 20th January 2023
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Anyone have any issues with the Win11 upgrade?

The assessment tool said my PC was capable but I still declined the upgrade for ages. When you decline it seemed to go away for 2-3 months but eventually I accepted it which was a mistake because the upgrade fails (without telling you why) and then it takes ages/hours to revert back to Win10 after a failed attempt.

Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.

g4ry13

19,611 posts

270 months

Friday 24th February 2023
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Mars said:
Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.
I didn't want to risk being forced to upgrade and applied this change to the Registry.

Mars

9,521 posts

229 months

Friday 24th February 2023
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g4ry13 said:
Mars said:
Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.
I didn't want to risk being forced to upgrade and applied this change to the Registry.
Thanks. thumbup I did find someone else's similar explanation and updated mine accordingly since when I have not been forced to upgrade.

Incidentally, it recommends 21h2 whereas I've used 22h2 because I believe that's the latest Win10 rolled-up patch. Is that your understanding too?

g4ry13

19,611 posts

270 months

Friday 24th February 2023
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Mars said:
g4ry13 said:
Mars said:
Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.
I didn't want to risk being forced to upgrade and applied this change to the Registry.
Thanks. thumbup I did find someone else's similar explanation and updated mine accordingly since when I have not been forced to upgrade.

Incidentally, it recommends 21h2 whereas I've used 22h2 because I believe that's the latest Win10 rolled-up patch. Is that your understanding too?
I just checked my registry and I have 21H1 input. Based on the below it may be best to go with the current version.

If you specify a TargetReleaseVersion as the current Version, Windows 10 will remain on this release until it reaches the end of service. This will block the Windows 11 update.

Mars

9,521 posts

229 months

Friday 24th February 2023
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g4ry13 said:
I just checked my registry and I have 21H1 input. Based on the below it may be best to go with the current version.

If you specify a TargetReleaseVersion as the current Version, Windows 10 will remain on this release until it reaches the end of service. This will block the Windows 11 update.
Thanks.

I'm going to have to fix the Win11 issue at some point. I guess the best way will be a fresh build, and probably the replacement of my graphics card, although I really don't know that the graphics card is issue that's preventing the upgrade to 11. It's the only "odd" piece of hardware in the box though so I think it's likely.

I'll hold onto Win10 for as long as poss. It's possible MS will sort out the problem with whatever's annoying the 11 upgrade but if they haven't already, I'm not hopeful and I don't know how I'd find out anyway without going through the pain of trying the upgrade again.

A fresh Win11 rebuild wouldn't be a total horror story - I have documented everything I run on my PC - but I'd need to get some Win10 rebuild media in case it doesn't work... and set aside another weekend. I'm not there yet. laugh

Ozzie Dave

574 posts

263 months

Thursday 2nd March 2023
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Posting here due to frustration, long time user of office (specifically excel, word & powerpoint, my old Pc ran office and when upgraded to a new Pc it said to update to office 365 subscription. I now find many of the functions I use dont work in the web based subscription service that I have. I have literally thousands of word, excel and powerpoints on the PC that I have to refer to and its constantly asking me to put these on Onedrive. Is there a way to make everything run locally and hoping that its some of the web functionality that is causing me such pain. I am really disliking these subscription based services as we have to keep records and old versions. Tried getting answers from MS and just being run around without answers!

Jinx

11,778 posts

275 months

Friday 3rd March 2023
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Ozzie Dave said:
Posting here due to frustration, long time user of office (specifically excel, word & powerpoint, my old Pc ran office and when upgraded to a new Pc it said to update to office 365 subscription. I now find many of the functions I use dont work in the web based subscription service that I have. I have literally thousands of word, excel and powerpoints on the PC that I have to refer to and its constantly asking me to put these on Onedrive. Is there a way to make everything run locally and hoping that its some of the web functionality that is causing me such pain. I am really disliking these subscription based services as we have to keep records and old versions. Tried getting answers from MS and just being run around without answers!
The online App versions of office are cut down and do push for cloud storage (oneDrive). Have you logged into your microsoft account online and tried to download the desktop version from there?

Sir Bagalot

6,777 posts

196 months

Monday 3rd April 2023
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For a multitude of reasons I keep a PC running Win 7.

Corrupt boot sector means a reinstall. Simple enough job.

Well, it would be had I not overwritten my W7 Install USB Stick and my two W7 Install DVD's are both fked.

Anywhere I can download a W7 ISO file from?

Funk

26,826 posts

224 months

Monday 3rd April 2023
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Sir Bagalot said:
For a multitude of reasons I keep a PC running Win 7.

Corrupt boot sector means a reinstall. Simple enough job.

Well, it would be had I not overwritten my W7 Install USB Stick and my two W7 Install DVD's are both fked.

Anywhere I can download a W7 ISO file from?
MiniTool have it here: https://www.partitionwizard.com/partitionmanager/w...

It's about as legit a source as you're going to find and probably better than some random site or torrent; I bought and use the MiniTool Partition Wizard software - it's very good.

Sir Bagalot

6,777 posts

196 months

Monday 3rd April 2023
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Funk said:
Sir Bagalot said:
For a multitude of reasons I keep a PC running Win 7.

Corrupt boot sector means a reinstall. Simple enough job.

Well, it would be had I not overwritten my W7 Install USB Stick and my two W7 Install DVD's are both fked.

Anywhere I can download a W7 ISO file from?
MiniTool have it here: https://www.partitionwizard.com/partitionmanager/w...

It's about as legit a source as you're going to find and probably better than some random site or torrent; I bought and use the MiniTool Partition Wizard software - it's very good.
Thanks for the pointer and although I can see lots of chat about the W7 ISO file, I can't see where you can actually download it!

Funk

26,826 posts

224 months

Tuesday 4th April 2023
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Sir Bagalot said:
Thanks for the pointer and although I can see lots of chat about the W7 ISO file, I can't see where you can actually download it!
Hmm, me neither now I've taken a closer look....! confused

I don't know if I still have a Win7 disk lurking somewhere that I could host for you to download. I'll have to have a look.

Winky151

1,272 posts

156 months

Friday 2nd February 2024
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PC will no longer open photos. A search suggests I need to allow/use Windows 10 Photo viewer from the 'open with' app but its not listed. How do I get it/get it back to be able to open photos?

Langweilig

4,442 posts

226 months

Monday 12th February 2024
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BBC I Player will cease to function on Windows 10 PC's

https://www.mirror.co.uk/tech/bbc-iplayer-blocked-...

Edited by Langweilig on Monday 12th February 19:01

Funk

26,826 posts

224 months

Monday 12th February 2024
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Langweilig said:
BBC I Player will cease to function on Windows 10 PC's

https://www.mirror.co.uk/tech/bbc-iplayer-blocked-...

Edited by Langweilig on Monday 12th February 19:01
Misleading.

For those using the BBC iPlayer Downloads app on Win10, Win11 and Macbook - that app will no longer work. Piracy will be the only option if you need downloaded/offline viewing without a connection - I do wonder whether corporations genuinely consider whether making it harder or impossible to legally view content you're paying for drives people to other routes?

iPlayer will still work as normal on all platfotms (assuming you have an internet connection).

Langweilig

4,442 posts

226 months

Monday 16th September 2024
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Microsoft have notified me that Windows 10 will cease being updated from October 14, 2025 and they wanted me to immediately upgrade to Windows 11. I clicked on the hyperlinks to keep Windows 10 and decline the upgrade as I'm not sure what it'll presently do to the Canon printer and scanner peripherals or any other data such as jpeg images or WP documents.

Fastpedeller

4,051 posts

161 months

Monday 16th September 2024
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Langweilig said:
Microsoft have notified me that Windows 10 will cease being updated from October 14, 2025 and they wanted me to immediately upgrade to Windows 11. I clicked on the hyperlinks to keep Windows 10 and decline the upgrade as I'm not sure what it'll presently do to the Canon printer and scanner peripherals or any other data such as jpeg images or WP documents.
I had the same, but it also said my computer wasn't capable of running Win11. MS keep trying to get me to load Microsofr 365. I don't want to change anything. but it's getting to the point where it won't allow me to say no, and all I can do is delay 3 days!

Mars

9,521 posts

229 months

Monday 16th September 2024
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Mars said:
g4ry13 said:
I just checked my registry and I have 21H1 input. Based on the below it may be best to go with the current version.

If you specify a TargetReleaseVersion as the current Version, Windows 10 will remain on this release until it reaches the end of service. This will block the Windows 11 update.
Thanks.

I'm going to have to fix the Win11 issue at some point. I guess the best way will be a fresh build, and probably the replacement of my graphics card, although I really don't know that the graphics card is issue that's preventing the upgrade to 11. It's the only "odd" piece of hardware in the box though so I think it's likely.

I'll hold onto Win10 for as long as poss. It's possible MS will sort out the problem with whatever's annoying the 11 upgrade but if they haven't already, I'm not hopeful and I don't know how I'd find out anyway without going through the pain of trying the upgrade again.

A fresh Win11 rebuild wouldn't be a total horror story - I have documented everything I run on my PC - but I'd need to get some Win10 rebuild media in case it doesn't work... and set aside another weekend. I'm not there yet. laugh
I needed a BIOS update so I bought a new GPU (two actually - 8 screens) and asked my son to install Win11. I'm capable of doing it myself but he's much more interested in computers than me, and just does it more quickly than me.

Anyway, it worked. I now have Win11. It's underwhelming. Nothing "better" than in Win10, or XP really. When MS once claimed Win10 would be the last "Windows", I had high hopes. This constant and pointless updating the GUI is as irritating as when you go to Tesco/Sainsbury/whatever and find they have moved all the produce around.

Funk

26,826 posts

224 months

Monday 16th September 2024
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Mars said:
I needed a BIOS update so I bought a new GPU (two actually - 8 screens) and asked my son to install Win11. I'm capable of doing it myself but he's much more interested in computers than me, and just does it more quickly than me.

Anyway, it worked. I now have Win11. It's underwhelming. Nothing "better" than in Win10, or XP really. When MS once claimed Win10 would be the last "Windows", I had high hopes. This constant and pointless updating the GUI is as irritating as when you go to Tesco/Sainsbury/whatever and find they have moved all the produce around.
MS don't seem to understand I don't give two sts about the OS; I just need it to be stable, secure and run the applications I want. I don't spend time admiring the colours or transition effects or how they've relocated the Start button etc - in fact Win11 is LESS easy to use than Win10 as they've removed features like Control Panel and the ability to mouse-over peek stacked application windows on the taskbar... My PC runs just great as it is but due to arbitrary decisions by MS they've decided it isn't good enough to run Win11 even if I wanted to.

It will be really interesting to see how things unfold next year - I think MS imagine we'll all throw away perfectly good, working PCs just to get Win11. That won't happen. What will most likely happen is that most Win10 users will just trundle on with a now-unpatched and unsecured PC until something breaks. Maybe someone will find a way to provide security updates once MS won't.

I have to use WIn11 at work and I really dislike it; I might even move away from MS next year if I decide it's too risky to continue running W10 - oh, and if you think the nag-ware about upgrading to Win11 is bad now, I'd imagine it'll be twenty times worse once 10 is out of support...