The Windows/PC support thread

[LH.]

LH. said:

Anyone having BSOD 0xC000021a after Tuesdays updates ?

laptop is 10 years old on windows 10

Well little update contacted MS chat support who was very helpful and helped reinstall W10 so far so good...

[Langweilig]

Microsoft Windows 10 licences - or lack thereof...

https://www.msn.com/en-gb/money/technology/microso...

[Mars]

Anyone have any issues with the Win11 upgrade?

The assessment tool said my PC was capable but I still declined the upgrade for ages. When you decline it seemed to go away for 2-3 months but eventually I accepted it which was a mistake because the upgrade fails (without telling you why) and then it takes ages/hours to revert back to Win10 after a failed attempt.

Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.

[g4ry13]

Mars said:

Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.

I didn't want to risk being forced to upgrade and applied this change to the Registry.

[Mars]

g4ry13 said:

Mars said:

Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.

I didn't want to risk being forced to upgrade and applied this change to the Registry.

Thanks. I did find someone else's similar explanation and updated mine accordingly since when I have not been forced to upgrade.

Incidentally, it recommends 21h2 whereas I've used 22h2 because I believe that's the latest Win10 rolled-up patch. Is that your understanding too?

[g4ry13]

Mars said:

g4ry13 said:

Mars said:

Is there a way to tell it not to try the upgrade again? Now that I've accepted it, it seems to think I'm fair game to attempt the upgrade without giving me the option.

I didn't want to risk being forced to upgrade and applied this change to the Registry.

Thanks. I did find someone else's similar explanation and updated mine accordingly since when I have not been forced to upgrade.

Incidentally, it recommends 21h2 whereas I've used 22h2 because I believe that's the latest Win10 rolled-up patch. Is that your understanding too?

I just checked my registry and I have 21H1 input. Based on the below it may be best to go with the current version.

If you specify a TargetReleaseVersion as the current Version, Windows 10 will remain on this release until it reaches the end of service. This will block the Windows 11 update.

[Mars]

g4ry13 said:

I just checked my registry and I have 21H1 input. Based on the below it may be best to go with the current version.

If you specify a TargetReleaseVersion as the current Version, Windows 10 will remain on this release until it reaches the end of service. This will block the Windows 11 update.

Thanks.

I'm going to have to fix the Win11 issue at some point. I guess the best way will be a fresh build, and probably the replacement of my graphics card, although I really don't know that the graphics card is issue that's preventing the upgrade to 11. It's the only "odd" piece of hardware in the box though so I think it's likely.

I'll hold onto Win10 for as long as poss. It's possible MS will sort out the problem with whatever's annoying the 11 upgrade but if they haven't already, I'm not hopeful and I don't know how I'd find out anyway without going through the pain of trying the upgrade again.

A fresh Win11 rebuild wouldn't be a total horror story - I have documented everything I run on my PC - but I'd need to get some Win10 rebuild media in case it doesn't work... and set aside another weekend. I'm not there yet.

[Ozzie Dave]

Posting here due to frustration, long time user of office (specifically excel, word & powerpoint, my old Pc ran office and when upgraded to a new Pc it said to update to office 365 subscription. I now find many of the functions I use dont work in the web based subscription service that I have. I have literally thousands of word, excel and powerpoints on the PC that I have to refer to and its constantly asking me to put these on Onedrive. Is there a way to make everything run locally and hoping that its some of the web functionality that is causing me such pain. I am really disliking these subscription based services as we have to keep records and old versions. Tried getting answers from MS and just being run around without answers!

[Jinx]

Ozzie Dave said:

Posting here due to frustration, long time user of office (specifically excel, word & powerpoint, my old Pc ran office and when upgraded to a new Pc it said to update to office 365 subscription. I now find many of the functions I use dont work in the web based subscription service that I have. I have literally thousands of word, excel and powerpoints on the PC that I have to refer to and its constantly asking me to put these on Onedrive. Is there a way to make everything run locally and hoping that its some of the web functionality that is causing me such pain. I am really disliking these subscription based services as we have to keep records and old versions. Tried getting answers from MS and just being run around without answers!

The online App versions of office are cut down and do push for cloud storage (oneDrive). Have you logged into your microsoft account online and tried to download the desktop version from there?

[Sir Bagalot]

For a multitude of reasons I keep a PC running Win 7.

Corrupt boot sector means a reinstall. Simple enough job.

Well, it would be had I not overwritten my W7 Install USB Stick and my two W7 Install DVD's are both fked.

Anywhere I can download a W7 ISO file from?

[Funk]

Sir Bagalot said:

For a multitude of reasons I keep a PC running Win 7.

Corrupt boot sector means a reinstall. Simple enough job.

Well, it would be had I not overwritten my W7 Install USB Stick and my two W7 Install DVD's are both fked.

Anywhere I can download a W7 ISO file from?

MiniTool have it here: https://www.partitionwizard.com/partitionmanager/w...

It's about as legit a source as you're going to find and probably better than some random site or torrent; I bought and use the MiniTool Partition Wizard software - it's very good.

[Sir Bagalot]

Funk said:

Sir Bagalot said:

For a multitude of reasons I keep a PC running Win 7.

Corrupt boot sector means a reinstall. Simple enough job.

Well, it would be had I not overwritten my W7 Install USB Stick and my two W7 Install DVD's are both fked.

Anywhere I can download a W7 ISO file from?

MiniTool have it here: https://www.partitionwizard.com/partitionmanager/w...

It's about as legit a source as you're going to find and probably better than some random site or torrent; I bought and use the MiniTool Partition Wizard software - it's very good.

Thanks for the pointer and although I can see lots of chat about the W7 ISO file, I can't see where you can actually download it!

[Funk]

Sir Bagalot said:

Thanks for the pointer and although I can see lots of chat about the W7 ISO file, I can't see where you can actually download it!

Hmm, me neither now I've taken a closer look....!

I don't know if I still have a Win7 disk lurking somewhere that I could host for you to download. I'll have to have a look.

[Winky151]

PC will no longer open photos. A search suggests I need to allow/use Windows 10 Photo viewer from the 'open with' app but its not listed. How do I get it/get it back to be able to open photos?

[Langweilig]

BBC I Player will cease to function on Windows 10 PC's

https://www.mirror.co.uk/tech/bbc-iplayer-blocked-...

Edited by Langweilig on Monday 12th February 19:01

[Funk]

Langweilig said:

BBC I Player will cease to function on Windows 10 PC's

https://www.mirror.co.uk/tech/bbc-iplayer-blocked-...

Edited by Langweilig on Monday 12th February 19:01

Misleading.

For those using the BBC iPlayer Downloads app on Win10, Win11 and Macbook - that app will no longer work. Piracy will be the only option if you need downloaded/offline viewing without a connection - I do wonder whether corporations genuinely consider whether making it harder or impossible to legally view content you're paying for drives people to other routes?

iPlayer will still work as normal on all platfotms (assuming you have an internet connection).