dial-up diverted to premium phone number
Discussion
My mums computer has picked something nasty......
when on-line the computer diconnects then immeadiately reconnects to a 0906 premium line connection.....luckily her phone company informed her and put a block on those numbers......in her internet connection folders,I found a connection for 'GBDial' and 'NV' neither of which were supposed to be there, i've erased those connections....is there anything else that should be done??.......i,ve done a full system virus scan that's come up clean........i think she picked this up in an e-mail attachment....cos when i checked the 'properties' of a suspect attachment (which was opened on day problems started) it has the word Bitch followed by some sort of protocol address? i.e xx.xxx.xx.xx type number form.
any tips/further advice?
Cheers in advance for any help.
when on-line the computer diconnects then immeadiately reconnects to a 0906 premium line connection.....luckily her phone company informed her and put a block on those numbers......in her internet connection folders,I found a connection for 'GBDial' and 'NV' neither of which were supposed to be there, i've erased those connections....is there anything else that should be done??.......i,ve done a full system virus scan that's come up clean........i think she picked this up in an e-mail attachment....cos when i checked the 'properties' of a suspect attachment (which was opened on day problems started) it has the word Bitch followed by some sort of protocol address? i.e xx.xxx.xx.xx type number form.
any tips/further advice?
Cheers in advance for any help.
I am sure others on here can advise on AV software and the like to erase any traces but my advise is to certainly contact ICSTIS and report the issue - www.icstis.org.uk/ .....scamming b@stards....
Indeed - spybot and adaware...
Good advice, I use them as well as my McAfee - but I had to pay for McAfee, you'd be surprised what the free ones pick up after it.
Be wary of downloading any old free spyware/popup blocker etc software, some are designed to leave traces and install their own spywear, unless you buy the real stuff.
You might also want to run regsupreme as this'll probaly clean up any registry entries that spybot/adaware weren't able to - i.e. the actual application ( a .dll file)
Good advice, I use them as well as my McAfee - but I had to pay for McAfee, you'd be surprised what the free ones pick up after it.
Be wary of downloading any old free spyware/popup blocker etc software, some are designed to leave traces and install their own spywear, unless you buy the real stuff.
You might also want to run regsupreme as this'll probaly clean up any registry entries that spybot/adaware weren't able to - i.e. the actual application ( a .dll file)
Tell BT to block all of these premium rate numbers.
And don't believe them if they say they can't (won't).
Edited to say that I know this won't fix your PC but it stops any chance of these f
s getting any money out of your parents!
>> Edited by rsvmilly on Thursday 16th September 08:16
And don't believe them if they say they can't (won't).
Edited to say that I know this won't fix your PC but it stops any chance of these f
s getting any money out of your parents! >> Edited by rsvmilly on Thursday 16th September 08:16
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