Bloody Virgin Media, putting up my costs again!

[megaphone]

I actually started this thread in 2013. I finally got rid of Virgin earlier this year because I got fed up with the twice yearly price hikes. I'm now with BT and am happy with the 40Mbs I get from them, TV service is ok.

Once my BT contract is up I may well go back to Virgin, I'll play them off against each other every year, might even get Sky in the loop for other options. It's a shame they have forced me to do this, I'd happily stick with Virgin if they gave me a reasonable price and fixed it.

Edited by megaphone on Wednesday 13th September 10:27

[megaphone]

I started this thread a few years back. I ended up ditching Virgin a couple of years ago, moved to BT on a special deal, this year moved to Now BB on a deal, I'll do the same again next year, may even move back to Virgin if they do a deal.

They are all out to screw as much as they can from their 'loyal' customers, they are just greedy, since Virgin was taken over by Liberty Global they have got even more greedy, obviously Liberty want to see a return on their investment.

You have to vote with your feet, cancel and see if they'll do a deal, if not move away and be willing to do so every contract.

It should be made illegal for prices to rise mid contract, a contract should be a contract. I'd happily sign up for a few years if they guaranteed no price rises.

Edited by megaphone on Thursday 13th September 17:00

[megaphone]

ThunderSpook said:

I’m thinking I should have gone for a better discount! Was paying £43 for 200mb only and am now paying £43 for 350mb instead

They are very good at giving customers more speed they don't need, making out they are doing you a special deal. Unless you're streaming multiple HD feeds you don't need 200mb, let alone 350mbs.

For normal use 50mbs is perfectly adequate, If I where you I'd go back to them and try harder. £43/m for BB is way too much to pay.

[megaphone]

Bluesgirl said:

I rang Virgin a couple of weeks ago and cancelled my 100mb BB & phone package. They offered to reduce the bill to around £32/m immediately but I told them I was going regardless. Cue one phone call a few days later offering me a landline and 100mb BB for £29/m - I refused again. Then I received another call a week later saying I could keep the 100mb BB and lose the landline and pay £22/m. Result! The contract's for a year and the discount is for 18 months. Happy days.

That is a fair price. The problem is it will go up again mid contact. I'd happily sign up for 3 years or even more if they could guarantee that fixed price for the term.

[megaphone]

viggyp said:

It's a joke. Twice a year it seems to rise and these large companies state they see record profits but yet the prices always rise.

Mine went up £4pm and after a very quick call, managed to get the price below what I'm paying now which is £75. That's for 200mb BB, evening and weekend calls. XL TV package with an original TiVo and a V6 TiVo boxes. I just didn't want it to go over £80.

I'd be happy to have just BB but It's over £50pm for 200mb so in effect I'm getting a lot of channels and the phone for £25pm.

They offer the Full House Bundle for £57.00/m to new customers. You need to cancel and call their bluff. Problem is now you've agreed a new price probably means you've started a new contract.

https://www.virginmedia.com/shop/bundles/full-hous...