Bloody Virgin Media, putting up my costs again!

[ecsrobin]

So my into offer of 200mb broadband and phone has shot up to £50pm they’re now offering 300+ broadband that id like whilst getting a cheaper deal. Do I just ring normal customer service or do I need to get through to retentions?

[viggyp]

deckster said:

viggyp said:

Yeah, new 12 month contract. I was told this would've been the best thing to do but cancelling the previous contract meant I would've lost the phone number which has been in the household since 1973.

BTW despite them offering broadband without a phone, it's always cheaper to take the phone line and not use it. They seem to charge a £3 premium for not supplying a phone line.

https://www.virginmedia.com/shop/broadband/compare...

That's taking the proverbial ain't it.

[Saleen836]

viggyp said:

deckster said:

viggyp said:

Yeah, new 12 month contract. I was told this would've been the best thing to do but cancelling the previous contract meant I would've lost the phone number which has been in the household since 1973.

BTW despite them offering broadband without a phone, it's always cheaper to take the phone line and not use it. They seem to charge a £3 premium for not supplying a phone line.

https://www.virginmedia.com/shop/broadband/compare...

That's taking the proverbial ain't it.

If they made it cheaper to not have a landline 99% of customers would cancel their phone line, this would cost Virgin £19.99 a month per customer, thats a lot of easy money to lose

[hyphen]

Saw an advert in paper today, Vodafone are doing a '£20 a month unlimited super fast' broadband deal.

[anonymous-user]

Which is great if you have a decent Openreach line!