Gigabit Switch won't work with Sky Hub 2.0. Port Forwarding?
Discussion
I have Sky Fiber and a Sky Hub 2.0 but with TV, Sky, Ethanet wired PC, Amazon firebox etc the ports are all full. I bought a uPnP gigabit switch (this one https://www.amazon.co.uk/gp/product/B00N0OHEMA/ref...
And as soon as I connect it to one of the Sky ports all the others disconnect.
I called TP-Link and they said there are no settings on it so must be the sky hub.
I called SKy and they said
a. It must be too powerful and is taking all the available internet.
Is this even possible? Doesn't it load balance?
b. I could try port forwarding, but they do not recommend this and cannot suggest how to do it.
So Can anyone help please? Is there some way to get it to work? Is answer A even possible? And What is port forwarding and would this solve the problem?
Thanks
And as soon as I connect it to one of the Sky ports all the others disconnect.
I called TP-Link and they said there are no settings on it so must be the sky hub.
I called SKy and they said
a. It must be too powerful and is taking all the available internet.
Is this even possible? Doesn't it load balance?
b. I could try port forwarding, but they do not recommend this and cannot suggest how to do it.
So Can anyone help please? Is there some way to get it to work? Is answer A even possible? And What is port forwarding and would this solve the problem?
Thanks
My only thought might be that as the device you link to is a smart switch, it will have its own IP address so that you can connect to the management screen to configure it. If that IP is the same as the LAN IP of your Sky Hub, that might cause issues.
"Taking all the available internet" sounds like gibberish but they just might mean something else.
I can't see how port forwarding would help matters as that deals with forwarding incoming requests to the WAN side of your router to the LAN side, not adding LAN ports as you are trying to do.
"Taking all the available internet" sounds like gibberish but they just might mean something else.
I can't see how port forwarding would help matters as that deals with forwarding incoming requests to the WAN side of your router to the LAN side, not adding LAN ports as you are trying to do.
Magic919 said:
Are you using a crossover cable?
Won't matter on the switch the OP linked to.Amazon spec said:
Auto MDI/MDI-X crossover on all ports eliminate the need for crossover cables or uplink ports.
R11ysf said:
a. It must be too powerful and is taking all the available internet.
R11ysf said:
I called TP-Link and they said there are no settings on it so must be the sky hub.
TP-Link don't know their own product. The Amazon listing clearly states that its a managed switch. It will therefore have some settinge and probably came with a configuration utility. You could log on to it and try to work it out but its probably easier to send it back and buy an unmanaged switch. I have one of these and it works great: https://www.amazon.co.uk/gp/product/B00AYRZYG4droopsnoot said:
My only thought might be that as the device you link to is a smart switch, it will have its own IP address so that you can connect to the management screen to configure it. If that IP is the same as the LAN IP of your Sky Hub, that might cause issues.<snip>
I reckon Droopsnoot has it in one here.The switch is on the same IP address as the Sky router / hub.
This is causing an IP address conflict, causing connectivity to stop.
ETA: OP, if you can - send the TP-Link back and get this unmanaged Netgear instead.
ETA fixed url
Edited by TonyRPH on Tuesday 18th October 13:52
Edited by TonyRPH on Tuesday 18th October 13:56
The simple solution is to download the management software from TP-Link and change the IP address on the switch.
However you will need to select something that's not used on your network - OR - simply assign it a completely different network address.
e.g. if your network is 192.168.0.X (where 'X' is a range if numbers from 1 to 254) you could make the switch 192.168.5.X (anything you want from 1 - 254) - and that second option would place the switch on a completely different (IP) network, and therefore not cause any conflicts with your existing IP addresses.
However you will need to select something that's not used on your network - OR - simply assign it a completely different network address.
e.g. if your network is 192.168.0.X (where 'X' is a range if numbers from 1 to 254) you could make the switch 192.168.5.X (anything you want from 1 - 254) - and that second option would place the switch on a completely different (IP) network, and therefore not cause any conflicts with your existing IP addresses.
I believe the default address for both the switch and the router is 192.168.0.1 - so you need to change the the address of the switch.
In a simple setup an unmanaged switch really is easier but to use the TP link you need to:
Install the management software
Plug into the switch
Unplug the switch from the router
Run the management software and 'discover' the switch
Give the switch a new IP address (192.168.0.250 should do the trick)
Ensure DHCP is turned off on the switch
Set the switches gateway to 192.168.0.1 (the router)
Ensure the switch subnet is 255.255.255.0
Save everything.
Plug the switch back into the router and reboot the switch
This should (in theory) sort it.
In a simple setup an unmanaged switch really is easier but to use the TP link you need to:
Install the management software
Plug into the switch
Unplug the switch from the router
Run the management software and 'discover' the switch
Give the switch a new IP address (192.168.0.250 should do the trick)
Ensure DHCP is turned off on the switch
Set the switches gateway to 192.168.0.1 (the router)
Ensure the switch subnet is 255.255.255.0
Save everything.
Plug the switch back into the router and reboot the switch
This should (in theory) sort it.
maffski said:
I believe the default address for both the switch and the router is 192.168.0.1 - so you need to change the the address of the switch.
In a simple setup an unmanaged switch really is easier but to use the TP link you need to:
Install the management software
Plug into the switch
Unplug the switch from the router
Run the management software and 'discover' the switch
Give the switch a new IP address (192.168.0.250 should do the trick)
Ensure DHCP is turned off on the switch
Set the switches gateway to 192.168.0.1 (the router)
Ensure the switch subnet is 255.255.255.0
Save everything.
Plug the switch back into the router and reboot the switch
This should (in theory) sort it.
AWESOME!In a simple setup an unmanaged switch really is easier but to use the TP link you need to:
Install the management software
Plug into the switch
Unplug the switch from the router
Run the management software and 'discover' the switch
Give the switch a new IP address (192.168.0.250 should do the trick)
Ensure DHCP is turned off on the switch
Set the switches gateway to 192.168.0.1 (the router)
Ensure the switch subnet is 255.255.255.0
Save everything.
Plug the switch back into the router and reboot the switch
This should (in theory) sort it.
Thank you I will try this tonight.
ging84 said:
At least now we all know the way to resolve a problem with a device that is too powerful and using all of the internet is to use port forwarding onto a layer 2 device.
Thanks Sky
Yes when he said it was too powerful, even as someone who is only partially literate with regards to this sort of tech, I thought he was talking crap. I did say on the phone to him that didn't sound right, hence his second suggestion of port forwarding.Thanks Sky
R11ysf said:
<snip>
a. It must be too powerful and is taking all the available internet.
Is this even possible?
No.a. It must be too powerful and is taking all the available internet.
Is this even possible?
R11ysf said:
Doesn't it load balance?
No, a switch does not load balance.The purpose of a switch (at least the device you have bought) is to distribute network traffic based on certain criteria.
R11ysf said:
b. I could try port forwarding, but they do not recommend this and cannot suggest how to do it.
Your problem has nothing to do with port forwarding, and with respect, why would you even consider port forwarding when you don't even know what it does?ging84 said:
At least now we all know the way to resolve a problem with a device that is too powerful and using all of the internet is to use port forwarding onto a layer 2 device.
Thanks Sky
Thanks Sky
R11ysf said:
b. I could try port forwarding, but they do not recommend this and cannot suggest how to do it.
(my bold)According to the OP, Sky didn't suggest port forwarding, it sounds like it was his own idea.
When in doubt, just try things you've heard about, but have no understanding of is the classic approach.
Sky were quite right to tell the OP they did not recommend port forwarding.
TonyRPH said:
(my bold)
According to the OP, Sky didn't suggest port forwarding, it sounds like it was his own idea.
When in doubt, just try things you've heard about, but have no understanding of is the classic approach.
Sky were quite right to tell the OP they did not recommend port forwarding.
Sorry the absolute opposite. I had never heard of port forwarding and have no idea what it does. The Sky man on the phone suggested that could solve the problem as it is something that gamers do apparently but he could not tell me how to do it but suggested I look at a YouTube tutorial.According to the OP, Sky didn't suggest port forwarding, it sounds like it was his own idea.
When in doubt, just try things you've heard about, but have no understanding of is the classic approach.
Sky were quite right to tell the OP they did not recommend port forwarding.
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