Battery shutdown on iPhone 6s
Discussion
Hi all hope this might help others, I've had an iPhone 6s for over a year and recently it's been shutting down for no reason, long story short apple have recognised the problem and have released a serial number checker,
https://www.apple.com/support/iphone6s-unexpecteds...
Put my serial number in and result free repair!
Hope this helps
https://www.apple.com/support/iphone6s-unexpecteds...
Put my serial number in and result free repair!
Hope this helps
Thanks. There wasn't a checker when I first heard about this, just a manufactured date range. Having been back twice for this issue and been fobbed off both times I went through the Apple website chat thingy and they pre-approved the repair as there was no way was I going back in for some smug little 'genius' to tell me I'm using my phone too much again!
What I'm puzzled by is the need to wipe it and remove security if it's a repair. Could understand if it was a swap out.
What I'm puzzled by is the need to wipe it and remove security if it's a repair. Could understand if it was a swap out.
chr15b said:
What I'm puzzled by is the need to wipe it and remove security if it's a repair. Could understand if it was a swap out.
I actually came here to ask the same. Does anyone know if it's a repair or replace? My only assumption is that it's a repair unless they fk it up and then they'll cover themselves for a replacement? Will book my appointment for this week hopefullyPulse said:
Mine's eligible, which is good. I was just about to throw it at the wall for it doing this constantly!
Anyone know if I book an appointment if they'll fix it on the spot? I'd rather go to a store and do that, rather than sending it off and being without a phone!
I took mine in last week on a pre-booked appointment and they ordered a repair kit - which the guy explained was essentially just a battery.Anyone know if I book an appointment if they'll fix it on the spot? I'd rather go to a store and do that, rather than sending it off and being without a phone!
I was expecting (but not bothered) a swap for a refurb but I'll just be happy if it fixes it. What I am a bit miffed about is that I've got to go back again, having already booked an appointment, spoken to an Apple representative on chat to confirm my phone was covered (mentioning the appointment), and them confirming that I was experiencing the problem. The appointment was on Monday just gone and I haven't heard anything yet.
pidsy said:
My 6 has been doing this for months. Every day when it gets below 40% - It can shut down at any point then I have to plug it in and back it goes to however much it had before shutdown.
Huge PITA.
My 6 did this from early on, normally when it became cold. Could happen at any time, complained several times to Apple, eventually I was given a new phone. My wife's 6S has started this now too.Huge PITA.
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