Virgin Media - Retention Deals?
Discussion
cobra kid said:
Hoofy said:
PianoManYork said:
I should have virgin fibre to the house available by April when they complete their street cabling work. I only need a fast BB of around 50mb. Is Virgin worth it?
They'll sell a minimum of 125Mb, it'll cost you £15 but after 12 months jump up to £394 a month. (Slight tongue in cheek but they don't do "customer loyalty.)I finally got my letter this morning, an increase of £21.50 a month. I currently have the full everything package and I am currently paying £118.25 (not sure where the extra £10.25 has come from, im sure the contract was £108).
My current discount runs out in June, which would increase the monthly cost with the new increase to £169 a month. That’s stupid and I’m now bored of these increases. Been with them 10 years.
Zen internet ordered this morning, now need to sort out tv, I didn’t release Virgin don’t do TV only packages, so will spend the afternoon looking at what’s about.
My current discount runs out in June, which would increase the monthly cost with the new increase to £169 a month. That’s stupid and I’m now bored of these increases. Been with them 10 years.
Zen internet ordered this morning, now need to sort out tv, I didn’t release Virgin don’t do TV only packages, so will spend the afternoon looking at what’s about.
cobra kid said:
Hoofy said:
PianoManYork said:
I should have virgin fibre to the house available by April when they complete their street cabling work. I only need a fast BB of around 50mb. Is Virgin worth it?
They'll sell a minimum of 125Mb, it'll cost you £15 but after 12 months jump up to £394 a month. (Slight tongue in cheek but they don't do "customer loyalty.)Had my letter a few days ago, £7 a month increase.
Straight to their WhatsApp service, took about 12 messages and 1 hour of my time, price rise rescinded (via discounting me for the next 12 months) after I threatened to leave.
Very silly. But I suppose for every 1 like me that will question it 100 won’t.
Straight to their WhatsApp service, took about 12 messages and 1 hour of my time, price rise rescinded (via discounting me for the next 12 months) after I threatened to leave.
Very silly. But I suppose for every 1 like me that will question it 100 won’t.
cobra kid said:
Hoofy said:
Not sure what your point is.
Apologies. I thought you were implying that they exclusively don’t do customer loyalty. 
Just got my letter and worked out they wanted a 26% rise.
5 minutes on with a 'bot' and they've waived it for 6 months...which is when my contract ends anyway.
The letter also said they'll be be changing to 3.9% + RPI (13.4% in Jan'23), which is what they currently use anyway, so don't know why it's mentioned...unless it's purely to change the implementation date from March to April???
But the ONS no longer regard RPI as a good indicator of inflation, but as it's usually higher than CPI/CPIH it'll be better for VM. The best one for consumers, and the one the ONS/Government wants to switch to would be CPIH (8.8% in Jan'23)
5 minutes on with a 'bot' and they've waived it for 6 months...which is when my contract ends anyway.
The letter also said they'll be be changing to 3.9% + RPI (13.4% in Jan'23), which is what they currently use anyway, so don't know why it's mentioned...unless it's purely to change the implementation date from March to April???
But the ONS no longer regard RPI as a good indicator of inflation, but as it's usually higher than CPI/CPIH it'll be better for VM. The best one for consumers, and the one the ONS/Government wants to switch to would be CPIH (8.8% in Jan'23)
Edited by mmm-five on Monday 6th March 15:18
Hoofy said:
Just been called with a "deal" (quotes used on purpose!).
350Mbps and 10Gb O2 sim for £39!?
Alternative was 250Mbps and 100Gb sim for the same price. Oddly, a little bit more tempting as I do like to watch videos without having to connect to whatever wifi is available when I'm out.
Currently, they've got 75GB for £14 on their website.
My current deal - paying £30 for 125Mbps and £6 for 10Gb (ie £36 total). I guess that means £3 increase to have a 100Gb sim. Essentially £10 for 100Gb which is very useful to me for video purposes. (I have recently been making videos while in the car or at the tennis club, and waiting until I got home before uploading them!)
Ok, I've just gone with the 250Mbps and 100Gb O2 deal for £39pm.350Mbps and 10Gb O2 sim for £39!?
Alternative was 250Mbps and 100Gb sim for the same price. Oddly, a little bit more tempting as I do like to watch videos without having to connect to whatever wifi is available when I'm out.
Currently, they've got 75GB for £14 on their website.
My current deal - paying £30 for 125Mbps and £6 for 10Gb (ie £36 total). I guess that means £3 increase to have a 100Gb sim. Essentially £10 for 100Gb which is very useful to me for video purposes. (I have recently been making videos while in the car or at the tennis club, and waiting until I got home before uploading them!)
Edited by Hoofy on Thursday 2nd March 18:37
When she broke it down, it will be £24pm invoice from VM and £15 from O2. I'm quite happy with that as I'm currently paying £30 for 100Mbps BB and £6 for 10Gb for mobile. So my total fee is going from £36 to £39 and there won't be a price increase in April.
Also, she threw in 6 months of Amazon Prime (£9pm) and I will definitely benefit from that.
M125 broadband and basic telly and phone.
Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
Simple and fairly painless.
There was the £x discount offered on the hold music but I didn't know if that was on the original rate or the new increased one.
ETA I'd have been quite happy staying @ £36!
Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
Simple and fairly painless.
There was the £x discount offered on the hold music but I didn't know if that was on the original rate or the new increased one.
ETA I'd have been quite happy staying @ £36!
Edited by cobra kid on Wednesday 8th March 12:17
cobra kid said:
M125 broadband and basic telly and phone.
Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
I just don't get how you got that so easily.Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
You phoned the standard number, they made you an offer, you said no and they made a second offer of £28.80?
Hoofy said:
cobra kid said:
M125 broadband and basic telly and phone.
Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
I just don't get how you got that so easily.Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
You phoned the standard number, they made you an offer, you said no and they made a second offer of £28.80?
Yep. I dialed 150 and that was that.
That was on the "thinking of leaving us" option.
cobra kid said:
Hoofy said:
cobra kid said:
M125 broadband and basic telly and phone.
Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
I just don't get how you got that so easily.Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
You phoned the standard number, they made you an offer, you said no and they made a second offer of £28.80?
Yep. I dialed 150 and that was that.
That was on the "thinking of leaving us" option.
cobra kid said:
Hoofy said:
cobra kid said:
M125 broadband and basic telly and phone.
Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
I just don't get how you got that so easily.Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
You phoned the standard number, they made you an offer, you said no and they made a second offer of £28.80?
Yep. I dialed 150 and that was that.
That was on the "thinking of leaving us" option.
£28.80 from now until 6 March 2024
Then on 7th March 2024 it goes to £36.00
But then, only 8 days later it leaps to £59.00
Teppic said:
cobra kid said:
Hoofy said:
cobra kid said:
M125 broadband and basic telly and phone.
Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
I just don't get how you got that so easily.Was £36 a month, then going up to £45.
I phoned last night and refused the first offer. Second offer was then reduced to £28.80 a month for the remaining 12 months.
You phoned the standard number, they made you an offer, you said no and they made a second offer of £28.80?
Yep. I dialed 150 and that was that.
That was on the "thinking of leaving us" option.
£28.80 from now until 6 March 2024
Then on 7th March 2024 it goes to £36.00
But then, only 8 days later it leaps to £59.00
My M200 (250) is still £24.25 a month, runs out in December. Got that when they wanted to hike from £35 to £45, si it cost them. A weird way of doing things Richard.
No other choice here TBH as the Openreach line is rubbish & no other fibre to the house.
Unless Starlink but pricy .
Hopefully it won’t shoot up..
No other choice here TBH as the Openreach line is rubbish & no other fibre to the house.
Unless Starlink but pricy .
Hopefully it won’t shoot up..
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