BT Infinity 2 issue

[Fourmotion]

crazy about cars said:

Yes, it took some effort but (touch wood) I've been getting rock solid connection since. Always connected at 80 DL 20 UL and get close to that speeds so I'm happy chappy. No buffering even when the whole household is streaming and all the devices updating. Don't really notice any congestion/slow down and I'm finding the Smart Hub really good as well.

I'm getting Virgin soon however from reading reviews I don't think I will go with them. Paying quite a lot for BT Broadband but for me it's worth it.

Good to hear they fixed it.

Apparently there was a BT REIN engineer out last week, but not during the time they had already identified the interference to occur at. Which they've openly admitted. So we're further back from when I wrote the post last week, as we start the process of waiting for an engineer to become available!!

AAAAAAAAARRRRRRRRRRGGGGGGGGGGGHHHHHHHHHHHHHHHHHHHHHHHH

[crazy about cars]

Fourmotion said:

Good to hear they fixed it.

Apparently there was a BT REIN engineer out last week, but not during the time they had already identified the interference to occur at. Which they've openly admitted. So we're further back from when I wrote the post last week, as we start the process of waiting for an engineer to become available!!

AAAAAAAAARRRRRRRRRRGGGGGGGGGGGHHHHHHHHHHHHHHHHHHHHHHHH

Sorry to hear that... for me there's definitely no interference or issue with my line. It's a setup issue which was resolved by someone in Liverpool. I guess I'm lucky my local BT Engineer was really helpful.

If it's been going on for too long you may want to consider escalating it as a complaint.

[zeDuffMan]

El stovey said:

As I said above I'm on the (now old hat) 50mb BT infinity

Is 80mb much faster than say 50mb. I know it obviously is 30mb faster but do you notice it?

I'm up for getting an upgrade to 500mb or something amazing but 50 to 80 doesn't seem that awesome.

Between the 60% increase in download and 100% increase in upload speed, if your usage is relevant, it's a worthwhile upgrade.

I store a lot of stuff in the cloud so 20Mb upload is beneficial. But then I came from a crappy ADSL connection previously so the jump was much more significant.

I use the internet as my main source of entertainment though. I don't pay for Sky or any other subscription. So to me getting the best internet I can is a justified expense.

Edited by zeDuffMan on Thursday 27th July 22:13