IPhone 8 ?

Author
Discussion

dmsims

6,541 posts

268 months

Wednesday 27th September 2017
quotequote all
NDA said:
f1_dragon said:
Well my 8 arrived. Nice bit of kit. I attempted to restore from a backup of my 6 using iTunes and my phone is now completely bricked, stuck on a white screen with the apple logo and progress bar. Unresponsive to anything and everything.

Not ideal, Genius appointment arranged for Friday. rolleyes
Was your 6 backed up under iOS 11?
Does it matter ?

NDA

21,621 posts

226 months

Thursday 28th September 2017
quotequote all
dmsims said:
NDA said:
f1_dragon said:
Well my 8 arrived. Nice bit of kit. I attempted to restore from a backup of my 6 using iTunes and my phone is now completely bricked, stuck on a white screen with the apple logo and progress bar. Unresponsive to anything and everything.

Not ideal, Genius appointment arranged for Friday. rolleyes
Was your 6 backed up under iOS 11?
Does it matter ?
I think it does - but I'm not 100% sure.

Your iPhone 8 will be running iOS 11, your 6 was backed up using iOS 10... your 8 needs to receive the restore in iOS 11 not 10.

Tycho

11,640 posts

274 months

Thursday 28th September 2017
quotequote all
NDA said:
dmsims said:
NDA said:
f1_dragon said:
Well my 8 arrived. Nice bit of kit. I attempted to restore from a backup of my 6 using iTunes and my phone is now completely bricked, stuck on a white screen with the apple logo and progress bar. Unresponsive to anything and everything.

Not ideal, Genius appointment arranged for Friday. rolleyes
Was your 6 backed up under iOS 11?
Does it matter ?
I think it does - but I'm not 100% sure.

Your iPhone 8 will be running iOS 11, your 6 was backed up using iOS 10... your 8 needs to receive the restore in iOS 11 not 10.
You'd have thought that if it could be an issue that iTunes would have checked or told you.

ashleyman

6,987 posts

100 months

Thursday 28th September 2017
quotequote all
NDA said:
I think it does - but I'm not 100% sure.

Your iPhone 8 will be running iOS 11, your 6 was backed up using iOS 10... your 8 needs to receive the restore in iOS 11 not 10.
I managed to go from an iOS10 backup to the new iOS11 on my iPhone 8+.


Teppic

7,370 posts

258 months

Thursday 28th September 2017
quotequote all
NDA said:
dmsims said:
NDA said:
f1_dragon said:
Well my 8 arrived. Nice bit of kit. I attempted to restore from a backup of my 6 using iTunes and my phone is now completely bricked, stuck on a white screen with the apple logo and progress bar. Unresponsive to anything and everything.

Not ideal, Genius appointment arranged for Friday. rolleyes
Was your 6 backed up under iOS 11?
Does it matter ?
I think it does - but I'm not 100% sure.

Your iPhone 8 will be running iOS 11, your 6 was backed up using iOS 10... your 8 needs to receive the restore in iOS 11 not 10.
Not so. You can go from an iOS 10 backup on to an iOS 11 device. I did it myself with my new iPad Pro (which I bought on the day iOS 11 came out) which had iOS 10.3.2 on it, and it wouldn't restore from my iPad Air 2 backup, which was iOS 10.3.3 (you can't restore a newer iOS backup to an earlier iOS version). I had to update to iOS 11 before it would accept my iOS 10.3.3 backup. Which it did, without problems. The backup doesn't overwrite the core iOS, so the device will still be iOS 11 when the restore is completed.

MaxNg

205 posts

200 months

Thursday 28th September 2017
quotequote all
f1_dragon,

I managed to "brick" my iPhone 8 last night, although not as comprehensively as you may have done. I'm not even sure what I did to make it happen. The icons were unresponsive and I could lock and unlock but that was it.

After some trial and error, I found the "hard reset" (and cure) was:

Press volume up button; press volume down button; and then press and hold the "on/off" switch until the screen goes black and the phone obviously powers down. After that, I restarted and all was normal - thus far!

By the way, I'm now having a loss of confidence in the button sequence used. It may be volume down before volume up - but it's a 50% chance that what I wrote above is correct!

Anyway, I hope one or the other routine will work and avoid a trip to the Apple store, which I find is bad for impulse buying! smile


Durzel

12,278 posts

169 months

Thursday 28th September 2017
quotequote all
Apple: don't use Face ID on an iPhone X if you're under 13 or have a twin
https://www.theguardian.com/technology/2017/sep/27...

That's not great really. I know they made a joke about the whole "evil twin" thing on stage, but identical twins don't have the same fingerprints. And apparently pre-teens have too similar features (?), enough to potentially fool FaceID? So much for 1,000,000:1 false positive ratio.

Original Poster

5,429 posts

177 months

Thursday 28th September 2017
quotequote all
ashleyman said:
I managed to go from an iOS10 backup to the new iOS11 on my iPhone 8+.
So did I without any issues.

theboss

6,922 posts

220 months

Thursday 28th September 2017
quotequote all
Well I went ahead and swapped my flakey 6+ for a 256GB 8+ last night.

First impressions are that it is remarkably quicker and more responsive, as expected. It's amazing how I'd become used to apps taking several seconds to become usable after launching.

Also the audio is miles better - I always scoffed when people played music tracks directly on their phone but I did this last night and was really surprised how good it sounded.

True Tone is also much better than Night Shift.

NDA

21,621 posts

226 months

Thursday 28th September 2017
quotequote all
Teppic said:
NDA said:
dmsims said:
NDA said:
f1_dragon said:
Well my 8 arrived. Nice bit of kit. I attempted to restore from a backup of my 6 using iTunes and my phone is now completely bricked, stuck on a white screen with the apple logo and progress bar. Unresponsive to anything and everything.

Not ideal, Genius appointment arranged for Friday. rolleyes
Was your 6 backed up under iOS 11?
Does it matter ?
I think it does - but I'm not 100% sure.

Your iPhone 8 will be running iOS 11, your 6 was backed up using iOS 10... your 8 needs to receive the restore in iOS 11 not 10.
Not so. You can go from an iOS 10 backup on to an iOS 11 device. I did it myself with my new iPad Pro (which I bought on the day iOS 11 came out) which had iOS 10.3.2 on it, and it wouldn't restore from my iPad Air 2 backup, which was iOS 10.3.3 (you can't restore a newer iOS backup to an earlier iOS version). I had to update to iOS 11 before it would accept my iOS 10.3.3 backup. Which it did, without problems. The backup doesn't overwrite the core iOS, so the device will still be iOS 11 when the restore is completed.
OK - only a suggestion. smile

I know Apple recommend a like for like.

otolith

56,242 posts

205 months

Thursday 28th September 2017
quotequote all
Durzel said:
Apple: don't use Face ID on an iPhone X if you're under 13 or have a twin
https://www.theguardian.com/technology/2017/sep/27...

That's not great really. I know they made a joke about the whole "evil twin" thing on stage, but identical twins don't have the same fingerprints. And apparently pre-teens have too similar features (?), enough to potentially fool FaceID? So much for 1,000,000:1 false positive ratio.
Given that most of the fraction of a percent of people who have an identical twin will know about it, I don't really see that it's a problem for the false positive ratio. As for Apple not making their £1000 phone work well for children - good!

anonymous-user

55 months

Thursday 28th September 2017
quotequote all
f1_dragon said:
Well my 8 arrived. Nice bit of kit. I attempted to restore from a backup of my 6 using iTunes and my phone is now completely bricked, stuck on a white screen with the apple logo and progress bar. Unresponsive to anything and everything.

Not ideal, Genius appointment arranged for Friday. rolleyes
Have you tried plugging it into a pc with the latest iTunes installed?

I've recovered quite a few dead iPhones this way.

https://discussions.apple.com/thread/5269891?start...


f1_dragon

310 posts

225 months

Friday 29th September 2017
quotequote all
I did go from an iOS 10 backup to iOS 11 iPhone. When it froze it was connected to a PC on latest iTunes that I had upgraded to latest version before I started.

I tried restoring the iPhone and also restoring from backup again but iTunes complained find my iPhone was configured - so no go. I tired to upgrade to iOS11.01, the upgrade downloaded but when it extracted it encountered an unknown error - so no go.

When I got home from work yesterday the battery had died. On powering it back up, the phone appears ok and my restore had taken - all photos/apps etc were there. my Whatsapp history had gone though, which I need - so have gone back to my 6 for now.

I cancelled the Genius apt and am going to try to another restore and see if it happens again.

Thanks for all the suggestions re trying to recover it. For the short time I used it, my initials impressions were the screen quality was much better and the phone was noticeably faster on unlocking and navigation.

ashleyman

6,987 posts

100 months

Friday 29th September 2017
quotequote all
f1_dragon said:
I did go from an iOS 10 backup to iOS 11 iPhone. When it froze it was connected to a PC on latest iTunes that I had upgraded to latest version before I started.

I tried restoring the iPhone and also restoring from backup again but iTunes complained find my iPhone was configured - so no go. I tired to upgrade to iOS11.01, the upgrade downloaded but when it extracted it encountered an unknown error - so no go.

When I got home from work yesterday the battery had died. On powering it back up, the phone appears ok and my restore had taken - all photos/apps etc were there. my Whatsapp history had gone though, which I need - so have gone back to my 6 for now.

I cancelled the Genius apt and am going to try to another restore and see if it happens again.

Thanks for all the suggestions re trying to recover it. For the short time I used it, my initials impressions were the screen quality was much better and the phone was noticeably faster on unlocking and navigation.
You need to have iCloud backup turned on to backup your WhatsApp chats. Then when you go on the new phone and set it up again and enter the correct verification code your chats should all re-appear.

You need to have Find my iPhone disabled to proceed with restoring an iPhone.

Best thing to do is make sure you have iCloud set up correctly to backup the app data such as WhatsApp then do a full encrypted backup on iTunes. Then restore that to the new phone. The encrypted backup will take everything with it whereas a normal backup will leave off some sensitive stuff like health data. I made that mistake the first time and had to re-do setting up the new phone.

Burwood

18,709 posts

247 months

Friday 29th September 2017
quotequote all
It's my biggest bugbear. Technology should be easier to use. I'm better than average with tech and i learn what i need to know. It's not just Apple, it's most 'stuff'. I don't think it's too hard to have error messages or failed connections/operations be more specific. Not just use a catch all ' it's not working'.

Neflix can prompt for user name/password details for no apparent reason. Their standard message to the user, regardless whether the password is wrong, user wrong, wifi connection bad is 'we can't connect you at present'. Err why not you piece of crap.

NDA

21,621 posts

226 months

Saturday 30th September 2017
quotequote all
Nobody posting pics from an 8 yet? The camera is supposed to be one of the key features....

ZesPak

24,436 posts

197 months

Saturday 30th September 2017
quotequote all
NDA said:
Nobody posting pics from an 8 yet? The camera is supposed to be one of the key features....
Isn't the hardware largely the same as the previous with mainly software tweaks (that the iPhone 7 could get in theory)?

NDA

21,621 posts

226 months

Saturday 30th September 2017
quotequote all
ZesPak said:
NDA said:
Nobody posting pics from an 8 yet? The camera is supposed to be one of the key features....
Isn't the hardware largely the same as the previous with mainly software tweaks (that the iPhone 7 could get in theory)?
That'll be why then. Hahahaha.

I thought it was different - I've just checked, it's not. smile

ZesPak

24,436 posts

197 months

Saturday 30th September 2017
quotequote all
Did they give any reason to deviate from the "S" monniker?

In reality, all these high end phones are incremental upgrades. The biggest advancements are made in the lower end of the spectrum, with increasingly better screens and cameras.
So are they just ditching the "S" series altogether and going to add up numbers or was this a one-time deal, and if the latter, why?

Durzel

12,278 posts

169 months

Saturday 30th September 2017
quotequote all
ZesPak said:
Did they give any reason to deviate from the "S" monniker?
I'm cynical, so I think the reason was to make the £100 increase in price seem more palatable. it also meant they could charge even more for the X and it wouldn't seem like such a price chasm between the two phones. Basically, it was a shrewd marketing decision.