Apple admit to 'Slowing Down iPhones'

Apple admit to 'Slowing Down iPhones'

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Discussion

ZesPak

24,428 posts

196 months

Friday 12th January 2018
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LaurasOtherHalf said:
If I get the phone repaired for £25 and it lasts another 18 months/couple of years I'd be pretty pleased.

Quite why they went about things in such an underhand manner I have no idea (OK, it was down to money I know!)?
Because now, there's a big chance you have a good phone for another 18 months.
Instead of you buying a new one "because it's getting slow".

Potentially billions in lost revenue.
https://www.businessinsider.nl/apple-battery-contr...

JagBox

187 posts

153 months

Friday 12th January 2018
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Just saw this on the UK Page, seems official now:

https://support.apple.com/en-gb/iphone/repair/batt...


Blown2CV

28,811 posts

203 months

Friday 12th January 2018
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can people stop banging on about battery life please it's nothing to do with the issue. The issue is Apple slowing performance of the phone for reasons that are cited as being related to battery age but it's controversial. If your battery wont hold charge it is in poor health and needs replacing anyway - you can't moan at Apple for that it's just life.

wibble cb

3,606 posts

207 months

Friday 12th January 2018
quotequote all
Blown2CV said:
can people stop banging on about battery life please it's nothing to do with the issue. The issue is Apple slowing performance of the phone for reasons that are cited as being related to battery age but it's controversial. If your battery wont hold charge it is in poor health and needs replacing anyway - you can't moan at Apple for that it's just life.
I was under the impression they are linked, i.e. the impaired battery is causing the phone performance to be throttled (by design as well!) - ergo a new battery will resolve the issue, at least that's what seems to have occurred in my experience, new batteries in both my iphone 5c and SE and now the performance is back to its previous speed.

So battery life is very relevant, just as is Apple throttling performance on affected phones and not actually telling anyone!I I wouldn't expect a battery to last forever, but actually hindering a phones performance due to a less than 100% battery capacity seems a little underhand.

As an aside my wife moaned that our Macbook Pro was not as fast as it once was, so I took a chance and replaced the battery on that was well, and hey presto, its now a lot faster than it was pre battey change!

Blown2CV

28,811 posts

203 months

Friday 12th January 2018
quotequote all
wibble cb said:
Blown2CV said:
can people stop banging on about battery life please it's nothing to do with the issue. The issue is Apple slowing performance of the phone for reasons that are cited as being related to battery age but it's controversial. If your battery wont hold charge it is in poor health and needs replacing anyway - you can't moan at Apple for that it's just life.
I was under the impression they are linked, i.e. the impaired battery is causing the phone performance to be throttled (by design as well!) - ergo a new battery will resolve the issue, at least that's what seems to have occurred in my experience, new batteries in both my iphone 5c and SE and now the performance is back to its previous speed.

So battery life is very relevant, just as is Apple throttling performance on affected phones and not actually telling anyone!

As an aside my wife moaned that our Macbook Pro was not as fast as it once was, so I took a chance and replaced the battery on that was well, and hey presto, its now a lot faster than it was pre battey change!
the point of the thread is apple slowing down phones to sell more phones, which is a scam. The reason given by Apple is older batteries, but few people are convinced this is the genuine reason. However, if you definitely have a busted battery and your phone goes flat in minutes then the best thing to do it stop whining and replace the battery - this is not a scam.

C&C

3,307 posts

221 months

Friday 12th January 2018
quotequote all
Blown2CV said:
can people stop banging on about battery life please it's nothing to do with the issue. The issue is Apple slowing performance of the phone for reasons that are cited as being related to battery age but it's controversial. If your battery wont hold charge it is in poor health and needs replacing anyway - you can't moan at Apple for that it's just life.
Well, as I haven't updated IOS on my iPhone 6 for ages - it's still running IOS 9.3.5, I seem to be avoiding the whole slowdown issue. My phone still seems to run very quickly and does everything I want it to. Sure, it cost a lot when I bought it around 3 years and 3 months ago (bought the handset and run SIM only on Giffgaff), but it continues to work without issue.

There doesn't seem to be any problem with the battery - it has been charged mainly daily or every other day overnight and the phone gets used a fair bit every day.

Current battery state is:
Since last full charge (I always charge it fully)..

Usage: 4 hrs 19 mins
Standby: 33 hrs 9 mins
current charge state: 43%

Hopefully it'll keep going for quite some time, as there's nothing wrong with the phone.
I'll not be updating to IOS11 anytime soon - that's for sure.



wibble cb

3,606 posts

207 months

Friday 12th January 2018
quotequote all
Blown2CV said:
wibble cb said:
Blown2CV said:
can people stop banging on about battery life please it's nothing to do with the issue. The issue is Apple slowing performance of the phone for reasons that are cited as being related to battery age but it's controversial. If your battery wont hold charge it is in poor health and needs replacing anyway - you can't moan at Apple for that it's just life.
I was under the impression they are linked, i.e. the impaired battery is causing the phone performance to be throttled (by design as well!) - ergo a new battery will resolve the issue, at least that's what seems to have occurred in my experience, new batteries in both my iphone 5c and SE and now the performance is back to its previous speed.

So battery life is very relevant, just as is Apple throttling performance on affected phones and not actually telling anyone!

As an aside my wife moaned that our Macbook Pro was not as fast as it once was, so I took a chance and replaced the battery on that was well, and hey presto, its now a lot faster than it was pre battey change!
the point of the thread is apple slowing down phones to sell more phones, which is a scam. The reason given by Apple is older batteries, but few people are convinced this is the genuine reason. However, if you definitely have a busted battery and your phone goes flat in minutes then the best thing to do it stop whining and replace the battery - this is not a scam.
Encouraging a phone to behave in a certain way via software based performance throttling, which in turn may encourage users to think the phone needs to be replaced, rather than simply telling users that its a battery degradation issue is not underhand?
It certainly borders on strange and another classic example of someone doing the maths and figuring out its more beneficial to the company to not actually admit the underlying cause, but manage it instead.

I wouldn't say its a scam outright, but you can see how it might lead people to wonder about replacing their phone, rather than replace the battery.



Edited by wibble cb on Saturday 13th January 00:29


Edited by wibble cb on Saturday 13th January 00:31

h0b0

7,598 posts

196 months

Friday 12th January 2018
quotequote all
Blown2CV said:
the point of the thread is apple slowing down phones to sell more phones, which is a scam. The reason given by Apple is older batteries, but few people are convinced this is the genuine reason. However, if you definitely have a busted battery and your phone goes flat in minutes then the best thing to do it stop whining and replace the battery - this is not a scam.
My battery worked fine before IOS11. After the update I would only get 4 hours of life with no use. Some apps would use more than 2% per minute. IOS11 also killed my phone performance which was due to the newly failing battery.

Replacing the battery solved the drain issue and the performance issue.

dmsims

6,519 posts

267 months

Friday 12th January 2018
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Just for those who haven't seen it:
dmsims said:

grumbledoak

31,532 posts

233 months

Friday 12th January 2018
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That ^^^ is pretty damning.

I've always thought the Apple fans were being taken for a ride and that supports it.

8V085

670 posts

77 months

Friday 12th January 2018
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grumbledoak said:
That ^^^ is pretty damning.

I've always thought the Apple fans were being taken for a ride and that supports it.
But they're parampampampam, they're loving it!

Cobnapint

8,627 posts

151 months

Saturday 13th January 2018
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grumbledoak said:
That ^^^ is pretty damning.

I've always thought the Apple fans were being taken for a ride and that supports it.
It's totally damning, and it's clear it's been going on well before Apple says it has.

In fact I'd go so far as to say this tactic has been 'the' main driver behind it's whole business model.

Rotten to the core.

frisbee

4,979 posts

110 months

Saturday 13th January 2018
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I came across some interesting statistics about posters on iPhone threads:

87.6% Android owners
1.7% Blackberry
5.2% Windows
7.2% Breville Sandwich Toaster
4.1% Apple

C&C

3,307 posts

221 months

Saturday 13th January 2018
quotequote all
frisbee said:
I came across some interesting statistics about posters on iPhone threads:

87.6% Android owners
1.7% Blackberry
5.2% Windows
7.2% Breville Sandwich Toaster
4.1% Apple
Which is 105.8% of posters on iPhone threads. biggrinwobble

frisbee

4,979 posts

110 months

Saturday 13th January 2018
quotequote all
[quote=C&C]


Which is 105.8% of posters on iPhone threads. biggrinwobble
[/quote]

I scaled up the percentages a bit, they add up to 100% on older iPhones.

gregs656

10,879 posts

181 months

Saturday 13th January 2018
quotequote all
grumbledoak said:
That ^^^ is pretty damning.

I've always thought the Apple fans were being taken for a ride and that supports it.
It's not necessarily; every single phone with iOS is an iPhone. The terms are used interchangeably by some people.

To get the same picture for android you'd need many more permutations of searches - how many people with a 'Samsung galaxy' or 'Samsung apollo' or 'Wileyfox' or what ever will search 'android slow' if their wileyfox is slow? Probabsly not many.

That graph is not anything like a complete picture IMO.

My 6S is booked in for Thursday.

Edited by gregs656 on Saturday 13th January 10:23

8V085

670 posts

77 months

Saturday 13th January 2018
quotequote all
frisbee said:
I came across some interesting statistics about posters on iPhone threads:

87.6% Android owners
1.7% Blackberry
5.2% Windows
7.2% Breville Sandwich Toaster
4.1% Apple
I came across a similarly interesting statistic, apparently 79.48% of all statistics are made up on the spot. Especially the one above.

dmsims

6,519 posts

267 months

Saturday 13th January 2018
quotequote all
gregs656 said:
It's not necessarily; every single phone with iOS is an iPhone. The terms are used interchangeably by some people.

To get the same picture for android you'd need many more permutations of searches - how many people with a 'Samsung galaxy' or 'Samsung apollo' or 'Wileyfox' or what ever will search 'android slow' if their wileyfox is slow? Probabsly not many.

That graph is not anything like a complete picture IMO.

Edited by gregs656 on Saturday 13th January 10:23
I disagree

Forget Android, it's not really relevant

You are still left with "coincidental" rolleyes peaks

ZesPak

24,428 posts

196 months

Saturday 13th January 2018
quotequote all
gregs656 said:
It's not necessarily; every single phone with iOS is an iPhone. The terms are used interchangeably by some people.

To get the same picture for android you'd need many more permutations of searches - how many people with a 'Samsung galaxy' or 'Samsung apollo' or 'Wileyfox' or what ever will search 'android slow' if their wileyfox is slow? Probabsly not many.

That graph is not anything like a complete picture IMO.

My 6S is booked in for Thursday.
Ok, let's do one



On the other hand, the android graph not really relevant. The picture is the iphone graph there. Now the reason for that could be several things, people thinking their phone got slower because they actually want a newer one? More functionality in OS and older phones can't handle it that well?
Or, as per "batterygate": deliberate slowdown on critical moments.

If this goes largely unpunished, I expect it to be introduced in the next Galaxy though. Samsung copying again. :P

Jimmy Recard

17,540 posts

179 months

Sunday 14th January 2018
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I just dug out the most recent Mac I have (I'm typing this on it) to get coconutbattery on my iPhone SE.


Unfortunately I don't think that the most recent version of coconutbattery it supports can check the iPhone. Still, I was pretty impressed with the battery in the laptop (it's at least two years since it was charged)

Also it highlighted that Pistonheads being a relatively basic site is good for the owner of older computers - it didn't hang even on the photo uploader. On the other hand, it can't handle the modern Google homepage very well.

I know it's not relevant, but having gone to that effort I decided I'd post something