I do not ****ing want Amazon ****ing Prime !

I do not ****ing want Amazon ****ing Prime !

Author
Discussion

Johnnytheboy

24,498 posts

187 months

Thursday 11th July 2019
quotequote all
Two of my immediate family have been caught out:

  • Senior manager at a healthcare charity
  • Author of well over 100 books with a 1st in engineering from Oxford

Inept indeed...

In the same circle of hell belong tiny uncheck boxes when updating things like Adobe that do stuff like change your default search engine to Bing. laugh

qube_TA

8,402 posts

246 months

Thursday 11th July 2019
quotequote all
I would argue that if OP feels so slighted by using Amazon's website then just buy products elsewhere to avoid the website/app.

If something asks you if you'd like to start a trial or sign up to a thing and you click yes please, and you then get an email to say you have then you just weren't paying attention to what you were doing.

I signed up for it for the free postage, the TV/Music stuff was a bonus, don't make much use of those.



jakesmith

9,461 posts

172 months

Thursday 11th July 2019
quotequote all
Zirconia said:
About right.

Who reads it anyway.

There are many people who don't really get what this is all about. They do not use the internet often or are too trusting, (referencing someone who was scammed on a sorting your visa out web site on local TV consumer program). They are not expected to realise that basically there are a lot of places that will try to do you over and what to look for. Then when you get into Amazon, there are many more trying to do you over with fake reviews and knock offs.

That sign in is crafted to trick you. And I suspect the warning is only there to keep them barely legal. Nothing on that page says customer service, it says reel em in.

If you are happy with Prime, crack on. Too many things with that company mean I want as little to with as possible. Unfortunately they are the only place for some bit. Which is worrying.
As a marketing professional working in an ‘acquisition and retention’ business... this is spot on. It is designed to dupe the naive, inexperienced and careless. People click buttons on ‘autopilot’.

If not then there should be 2 buttons of equal size and prominence.

Leaving Prime is designed to be difficult

Maybe not for the MENSA lot on PH but for the average person it’s tricky by design

gr1340

979 posts

204 months

Thursday 11th July 2019
quotequote all
Why not sign up for a year, it has been reduced to £59 to new or customers who switch from pay monthly:

https://www.amazon.co.uk/amazonprime?_encoding=UTF...



gr1340

979 posts

204 months

Thursday 11th July 2019
quotequote all
jakesmith said:
Leaving Prime is designed to be difficult
Login
Go to my account
Click Prime
Click End Membership and Benefits

Wow, that is difficult.

There are more steps than that to create an Amazon account!

jakesmith

9,461 posts

172 months

Thursday 11th July 2019
quotequote all
gr1340 said:
Login
Go to my account
Click Prime
Click End Membership and Benefits

Wow, that is difficult.

There are more steps than that to create an Amazon account!
I work in this area as my profession and have no problem myself, the whole process has been designed to trick the less savvy into signing up and make it fiddly / difficult / frustrating to leave.

They have a huge retention / winback operation and there are several screens more than you mentioned to navigate to cancel maybe try being less condescending and more honest next time, chap




GetCarter

29,395 posts

280 months

Thursday 11th July 2019
quotequote all
Amazon Prime saves me +/- £100 a year. What's not to like.

Johnnytheboy

24,498 posts

187 months

Thursday 11th July 2019
quotequote all
GetCarter said:
Amazon Prime saves me +/- £100 a year. What's not to like.
The method of signing people up without their explicit consent.

GetCarter

29,395 posts

280 months

Thursday 11th July 2019
quotequote all
Johnnytheboy said:
GetCarter said:
Amazon Prime saves me +/- £100 a year. What's not to like.
The method of signing people up without their explicit consent.
Fair comment.

I'll continue to save money and let others sign off.

..or stop using Amazon. It's not difficult.

Johnnytheboy

24,498 posts

187 months

Thursday 11th July 2019
quotequote all
GetCarter said:
Johnnytheboy said:
GetCarter said:
Amazon Prime saves me +/- £100 a year. What's not to like.
The method of signing people up without their explicit consent.
Fair comment.

I'll continue to save money and let others sign off.
I have a objection to firms trying to create a revenue stream.

While trying to create one at work. getmecoat

jakesmith

9,461 posts

172 months

Thursday 11th July 2019
quotequote all
gr1340 said:
Why not sign up for a year, it has been reduced to £59 to new or customers who switch from pay monthly:
Ironically I’ve just used your link to switch from monthly membership
Can’t argue for £5 a month can you
I’ll DM you if I need instructions on cancelling

gr1340

979 posts

204 months

Thursday 11th July 2019
quotequote all
jakesmith said:
Ironically I’ve just used your link to switch from monthly membership
Can’t argue for £5 a month can you
I’ll DM you if I need instructions on cancelling
I will put together a user guide for you in advance.

Alias218

1,498 posts

163 months

Thursday 11th July 2019
quotequote all
Personally I think Prime is, in the main, very good. The streaming service isn't as good as Netflix and on it's own wouldn't justify the monthly outlay, however when combined with free next day delivery, music and cloud storage (Maybe other stuff too? Not sure.), it's makes for a very good service. Prime delivery is worth it by itself. I can get most stuff from Amazon that I might need and it's nearly always on my step the next day. Sometimes it's only 12 hours or so between 'Buy Now' and me having whatever it is in my lap.

Still worth shopping around for cheaper prices, but 9/10 times Amazon has it.

Derek Smith

45,676 posts

249 months

Thursday 11th July 2019
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jakesmith said:
As a marketing professional working in an ‘acquisition and retention’ business... this is spot on. It is designed to dupe the naive, inexperienced and careless. People click buttons on ‘autopilot’.

If not then there should be 2 buttons of equal size and prominence.

Leaving Prime is designed to be difficult

Maybe not for the MENSA lot on PH but for the average person it’s tricky by design
It uses a method that was taught in questioning technique in the good old days.

You'd keep a steady tone of voice, ask them if their name is . . ., if they live at . . . , if they've got/been asked for, a brief . . ., whether they were at a certain location despite already saying that . . ., then if the stabbed the victim.

They fall into a yes, yes, yes sequence. It's not good evidence (not for years) but if they are the offender, the admission often generates a sort of relief and they go along with it. That sequence is often used in tick box systems. Before you know it, you've bought Norway, or at least put a deposit on it.

It works just as well on those who view their questioner as beneath them. Once they put on the sigh, and suggest with their tone that they are bored by the whole procedure (which is the point) they show that they are not concentrating. It's not a trick as such, and there's no intent to convict using the one word answer, but it can be used to get control.

The point with such systems like the Amazon one is that they work. If they didn't, they'd do something else. Those who are confident that they will not fall into the trap are the easiest of targets. There's nothing like confidence to wreck your day.

The most difficult ones are those who are intelligent and wary; aware that here there be dragons. Then you need evidence from the start. You won't get it from them.


Chozza

808 posts

153 months

Thursday 11th July 2019
quotequote all
independentLee said:
Drunk.Click.Prime.

Wake.Hangover.Regret

Public.Rant.Warrior
Must.get.life

Only two of these are locations in what3words and one of those is in the ocean


jakesmith

9,461 posts

172 months

Thursday 11th July 2019
quotequote all
gr1340 said:
I will put together a user guide for you in advance.
Please have it ready for 10th July 2020
(But don’t leave half the steps out this time LOL)

AlexC1981

4,926 posts

218 months

Thursday 11th July 2019
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I've never really understood why Amazon is so popular. If I want something cheap then eBay is usually the cheapest and has a wider selection of products if you don't mind waiting an extra day or two.

If I want something expensive then I will shop around and rarely buy from Amazon (even with the free postage for items over £20) because Amazon is often more expensive than other shops, online or bricks & mortar.

anonymous-user

Original Poster:

55 months

Thursday 11th July 2019
quotequote all
AlexC1981 said:
I've never really understood why Amazon is so popular. .
7.99 for music, films etc. Also i live in the sticks and they offer same day delivery, nearest ship is 6 miles away. I had beers delivered in the afternoon, screws to fix a cupboard. Great service and so much choice.

ReallyReallyGood

1,622 posts

131 months

Thursday 11th July 2019
quotequote all
As a software developer I consider myself reasonably tech savvy and I too have carelessly clicked on the grey text under the yellow button and accidentally joined prime. As well as looking like a different option, it’s all down to the first word “continue..” rather than “Try..” making you expect continue is not the same as Try and you are not joining.

It’s a deceitful dark pattern, and anyone who cannot see this is frankly naive.

AlexC1981

4,926 posts

218 months

Thursday 11th July 2019
quotequote all
Thesprucegoose said:
7.99 for music, films etc. Also i live in the sticks and they offer same day delivery, nearest ship is 6 miles away. I had beers delivered in the afternoon, screws to fix a cupboard. Great service and so much choice.
I can see why it works better for you than it would me. If I ordered beers from Amazon I would end up ordering them the nearest locker so I wouldn't have the hassle of waiting in for them. I don't have a convenient safe space on the premises where the postman can leave stuff. Then I'd have to walk to the locker which is the same distance as the shop!