Dell Optiplex 755 Won't Start

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Discussion

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
bigandclever said:
Just to clarify, only one module?

Otherwise .. “NOTICE:If you remove your original memory modules from the computer during a memory upgrade, keep themseparate from any new modules that you may have, even if you purchased the new modules from Dell. If possible,do not pair an original memory module with a new memory module. Otherwise, your computer may not start properly”.
It has 2x 1GB Kingston in slots 1&2, with 3&4 empty as is often the case.
I swapped both Kingston for 2x 1GB Samsung from another working 755 but it still wouldn't start.

The 2x 1GB Kingstons worked fine in the 755 that I borrowed the Samsung RAM from.

eeLee

760 posts

81 months

Wednesday 23rd June 2021
quotequote all
it seems you're faulting through the possible issues, do you have a donor PSU to test against?

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
eeLee said:
pull all pullable things from the motherboard - drives + power, CPU, RAM, video card. See if it does the same with nothing connected at all. Then put things in one by one starting with CPU and then RAM and video.

You will then start to understand whether the PSU is toasted or it's something else.
So far I've disconnected everything except the CPU (individually and all at the same time) and it didn't make any difference.

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
eeLee said:
it seems you're faulting through the possible issues, do you have a donor PSU to test against?
I don't have a PSU without pulling a 100% working computer apart.

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
Durzel said:
Dells can be a bit funky and esoteric, but what I tend to do in situations like this is unplug everything except the CPU and PSU, and then try booting it. You'd get a load of beeps (assuming it has a speaker, it ought to) but then you'd be further along in diagnosing the thing that's stopping it from coming on at all.
I've disconnected everything as you suggest but it only spends ~3s trying to power up before switching off again. It doesn't get to the part where it might beep.
However, if I try to power it on without RAM it will beep before powering off again, so it is capable of beeping.


eeLee

760 posts

81 months

Wednesday 23rd June 2021
quotequote all
RVB said:
I don't have a PSU without pulling a 100% working computer apart.
can you pull one close enough that you can use the power from it to core components such as mobo?

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
eeLee said:
RVB said:
I don't have a PSU without pulling a 100% working computer apart.
can you pull one close enough that you can use the power from it to core components such as mobo?
I don't think the cables would be quite long enough. If it is possible it would be a squeeze and require some careful balancing of one computer edgeways on top of another.

However, I have now removed the power supply from the offending computer and might be able to test it in the other 755 later, since it's easier to manipulate just a power supply unit than to manipulate a power supply still fitted inside a chunky computer.

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
eeLee said:
RVB said:
I don't have a PSU without pulling a 100% working computer apart.
can you pull one close enough that you can use the power from it to core components such as mobo?
Offending computer's PSU works fine in the other 755.

So I guess we're left with CPU or motherboard?

eeLee

760 posts

81 months

Wednesday 23rd June 2021
quotequote all
with no CPU in mobo, it should at least error in some way, not turn off

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
eeLee said:
with no CPU in mobo, it should at least error in some way, not turn off
So I guess motherboard is the forum's final answer. wink

Mr Pointy

11,246 posts

160 months

Wednesday 23rd June 2021
quotequote all
RVB said:
eeLee said:
with no CPU in mobo, it should at least error in some way, not turn off
So I guess motherboard is the forum's final answer. wink
When I was battling with an Optiplex 7010 motherboards were cheap on ebay wheras PSUs were quite pricey. At least you know it's not the PSU.

BigRuts

2,070 posts

207 months

Wednesday 23rd June 2021
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I don't intend to come across as a douche but is there some sort of sentimental attachment to this a 13/14 year old computer that is driving you to bring it back to life?

HRL

3,341 posts

220 months

Wednesday 23rd June 2021
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BigRuts said:
I don't intend to come across as a douche but is there some sort of sentimental attachment to this a 13/14 year old computer that is driving you to bring it back to life?
That’s exactly what I was thinking. The OP is going through a lot of hassle to get a piece of junk working again!

Jinx

11,394 posts

261 months

Wednesday 23rd June 2021
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HRL said:
That’s exactly what I was thinking. The OP is going through a lot of hassle to get a piece of junk working again!
My Dell Studio 540s is still serving as an HTPC - 12 years after I purchased the machine.

HRL

3,341 posts

220 months

Wednesday 23rd June 2021
quotequote all
Jinx said:
HRL said:
That’s exactly what I was thinking. The OP is going through a lot of hassle to get a piece of junk working again!
My Dell Studio 540s is still serving as an HTPC - 12 years after I purchased the machine.
Fair point but he’s never seen this PC even work before.

Durzel

12,276 posts

169 months

Wednesday 23rd June 2021
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I recently obsoleted some Optiplex 755s at work. They really are terrible by any remotely modern standards, even with Windows 10. I had to basically turn them into thin clients by the end of their tenure, as they were incapable of doing anything themselves really.

I'm invested in what's wrong with this one now though smile

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
BigRuts said:
I don't intend to come across as a douche but is there some sort of sentimental attachment to this a 13/14 year old computer that is driving you to bring it back to life?
Windows XP.

xeny

4,325 posts

79 months

Wednesday 23rd June 2021
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Should I have any surplus XP compatible PCs, and be headed in your general direction, would you appreciate a PM so I could drop a couple off with you?

RVB

Original Poster:

1,985 posts

82 months

Wednesday 23rd June 2021
quotequote all
xeny said:
Should I have any surplus XP compatible PCs, and be headed in your general direction, would you appreciate a PM so I could drop a couple off with you?
Yes, I would appreciate a PM if at some point you happen to have some old Dell Optiplex 755 or 760, possibly 780.
I don't mind travelling to collect - we all like driving on here, don't we? But if you see a V6 Insignia being driven like a granny it might be because it has a boot full of old Dells. winkbiggrin

The model I find most useful for my XP needs is the Optiplex 755 in what is referred to as 'small form factor' (measures 34 x 31 x 9cm approx).
The 'desktop' version at 40 x 35 x 11cm is a little too large, as is the 'tower' version at 43 x 41 x 19cm.
The 'ultra small form factor' which measures 24 x 24 x 6cm approx seems to have some unknown hardware change which causes some issues with XP and older programs.

The reason I was prepared to try to get the subject of this topic working again was because it is my preferred model for the task I have in mind; Optiplex 755 in 'small form factor' 34 x 31 x 9cm.



Mr Pointy

11,246 posts

160 months

Wednesday 23rd June 2021
quotequote all
Here you go: £12 for a MB
https://www.ebay.co.uk/sch/i.html?_from=R40&_t...

£16 for an unused one.