Slow computer

[BliarOut]

Are you still getting WIA and STIsvc errors in Event Viewer?

[Race2the redline]

BliarOut said:

Are you still getting WIA and STIsvc errors in Event Viewer?

There has only been one System error since last night (but i did only boot up a few minutes ago)

System Error

Dchp
Cat: None
Event: 1002

The IP address lease 192.168.1.3 for the Network Card with network address 00123F8A5435 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

[Race2the redline]

ThePassenger said:

Screw it.

Last Measure.

Power off. Get a screw driver.
Open the side panel of the PC, are all the fans spinning freely, does anything look 'damaged' (i.e. clear fluid coming out of a capacitor, scorch marks or a burning smell) are all the cables attached properly? Touch the heatsink, is it warm or burning hot? Is the heatsink firmly attached to the processor?

Are all heatsinks visible clear of gunge?

I did have the quick-release panel off a few days ago and couldn't see anything untoward, ill have a more thorough investigation when i next shut down

[BliarOut]

Just reboot it when you get a mo and then save and send the latest two logs over. I'll have a look (might be a while as I'm off out for a fair bit of the weekend) and see if the newer Canon sw has resolved that particular problem.


If anyone else picks up on this, the STIsvc and WIA started playing up after the installation of a Canon camera on the 27th which coincides with the onset of the problem.

[Race2the redline]

BliarOut said:

Just reboot it when you get a mo and then save and send the latest two logs over. I'll have a look (might be a while as I'm off out for a fair bit of the weekend) and see if the newer Canon sw has resolved that particular problem.


If anyone else picks up on this, the STIsvc and WIA started playing up after the installation of a Canon camera on the 27th which coincides with the onset of the problem.

Thanks

YHM

[BliarOut]

Race2the redline said:

BliarOut said:

Just reboot it when you get a mo and then save and send the latest two logs over. I'll have a look (might be a while as I'm off out for a fair bit of the weekend) and see if the newer Canon sw has resolved that particular problem.


If anyone else picks up on this, the STIsvc and WIA started playing up after the installation of a Canon camera on the 27th which coincides with the onset of the problem.

Thanks

YHM

That looks much healthier, the new software isn't hanging now so that problem is resolved. The only error now is the DHCP one which isn't a problem as such if you're connecting ok. (it's always been that way on your machine)

It seems to have gone from taking about thirty seconds to about two minutes to start all the services. Some additional time is to be expected when you load more services and apps but it's hard to quantify what's acceptable over the net. It looks like a complete reboot takes around three to four minutes from the logs which is probably about right depending on the machine etc.

How does the machine seem in general now?

[Race2the redline]

BliarOut said:

Race2the redline said:

BliarOut said:

Just reboot it when you get a mo and then save and send the latest two logs over. I'll have a look (might be a while as I'm off out for a fair bit of the weekend) and see if the newer Canon sw has resolved that particular problem.


If anyone else picks up on this, the STIsvc and WIA started playing up after the installation of a Canon camera on the 27th which coincides with the onset of the problem.

Thanks

YHM

That looks much healthier, the new software isn't hanging now so that problem is resolved. The only error now is the DHCP one which isn't a problem as such if you're connecting ok. (it's always been that way on your machine)

It seems to have gone from taking about thirty seconds to about two minutes to start all the services. Some additional time is to be expected when you load more services and apps but it's hard to quantify what's acceptable over the net. It looks like a complete reboot takes around three to four minutes from the logs which is probably about right depending on the machine etc.

How does the machine seem in general now?

Its still not running correctly; for instance its takes around 5 minutes to recognize a connected USB device where as it used to be almost instantaneous, the same for opening and application such as itunes or Photoshop

[ThePassenger]

Ya know, I think your install of Windows is just phut.

The question I am about to ask is very telling of the next step: Got a current backup and restore CD's?

[Race2the redline]

ThePassenger said:

Ya know, I think your install of Windows is just phut.

The question I am about to ask is very telling of the next step: Got a current backup and restore CD's?

I have a Dell machine so i believe they have some sort of recovery CD built in?

[ThePassenger]

Race2the redline said:

ThePassenger said:

Ya know, I think your install of Windows is just phut.

The question I am about to ask is very telling of the next step: Got a current backup and restore CD's?

I have a Dell machine so i believe they have some sort of recovery CD built in?

Sometimes. My laptop has/had diagnostics on the HDD but actually had a Windows XP CD.

[BliarOut]

Automatic updates

There's a load in the event log..... Which could well cause the problem to return. Gimme a min.

[Race2the redline]

ThePassenger said:

Race2the redline said:

ThePassenger said:

Ya know, I think your install of Windows is just phut.

The question I am about to ask is very telling of the next step: Got a current backup and restore CD's?

I have a Dell machine so i believe they have some sort of recovery CD built in?

Sometimes. My laptop has/had diagnostics on the HDD but actually had a Windows XP CD.

I will have a look through the CD's and see exactly what discs i have.

Are we recommending completely formatting the whole thing? If so ill start backing up the things i want to CD.

[BliarOut]

I'd be inclined to update all the Dell drivers to the latest ones first and see if that fixes it but then again I just hate to be beaten by these things.

Formatting might be quicker but IF it's an issue with an MS driver automatically updating it'll come back to bite you on the bum again at some random point in the future.

[Race2the redline]

BliarOut said:

I'd be inclined to update all the Dell drivers to the latest ones first and see if that fixes it but then again I just hate to be beaten by these things.

Formatting might be quicker but IF it's an issue with an MS driver automatically updating it'll come back to bite you on the bum again at some random point in the future.

Which Dell drivers should i be updating?

kind regards
R2TR

[BliarOut]

Anything you can find

I would concentrate on anything to do with drives and USB in particular as that is where you're experiencing the slowness. Look for motherboard/chipset type stuff. The Dell site is usually pretty good at finding the appropriate drivers from the asset tag.

[andy_s]

This probably isn't helpful but I noticed 4 (3) examples of sys32.exe, I only say this as i had a virus/spyware problem a few months back that disguised itself into the sys32 registry (it's where it lay dormant and sprang back out after I thought I'd got rid of it). It caused one more than normal 'sys32' to show up on the task manager.

I had to run 3 different spyware utilities and a registry checker before one of them picked it up.

Perhaps try with another spyware utility/make sure you've got the very latest updates.

As I say - probably not this but symptoms are the same....

(I'm abroad without the laptop at the mo so can't be more specific - sorry)