Production delay for new E Class

Production delay for new E Class

Author
Discussion

snipez999

305 posts

131 months

Friday 13th April 2018
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I know what you mean but the night pack and odd chrome bits seem to clash. I’m changing the badges for black ones in the morning so it may flow better then. Wonder why black badging is not a factory option?

E63S

110 posts

75 months

Friday 13th April 2018
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Probably because if MB added any other variables in to the mix we’d likely be waiting 2 years for the cars to arrive. They offer half the options of Audi or BMW, yet take twice as long as it is!

I think you need to go the whole hog with the wrapping. If you’re going to do it you need to do all of it, including the front grille, then it will look extra awesome.

E63S

110 posts

75 months

Saturday 14th April 2018
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How’s the ground clearance (particularly the front)? Have to admit, it’s not something I have thought about or checked.

snipez999

305 posts

131 months

Saturday 14th April 2018
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I believe there is a button on right side of steering wheel area which raises for speed bumps and goes down automatically above certain speeds. It’s the same button I had in the S63 coupe so I assume it does same thing.

AdamT

Original Poster:

2,820 posts

253 months

Monday 16th April 2018
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E63S said:
How’s the ground clearance (particularly the front)? Have to admit, it’s not something I have thought about or checked.
Its very good, a couple of occasions now I thought I was going to ground out but happily the car sailed over the bump.

The main issue I have had is the width of the car, compared to my C63S it is that little bit wider and driving through width restrictions (with those terrible high kerbs) is tricky and I hate to say only a matter of time until those beautiful 20" alloys succumb to kerb rash frown


E63S

110 posts

75 months

Monday 16th April 2018
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Useful info, thanks.

I can’t believe how wide it is. Lucky I moved house, as our old road had those stupid width restriction things at both ends, and I don’t think it would have fit. I’ve hated those things ever since I tried to take a Range Rover over Albert Bridge. Expensive mistake...

Andy M

3,755 posts

260 months

Monday 16th April 2018
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How is the ride comfort on UK roads? Any squeaks and rattles?

My dealer still hasn’t refunded my deposit. Tut tut!

E63S

110 posts

75 months

Monday 16th April 2018
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Andy M said:
How is the ride comfort on UK roads? Any squeaks and rattles?

My dealer still hasn’t refunded my deposit. Tut tut!
That’s shocking! Letter of complaint perhaps.

Andy M

3,755 posts

260 months

Monday 16th April 2018
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E63S said:
That’s shocking! Letter of complaint perhaps.
Stupidly I didn’t follow my own rule and gave a deposit of less than £750. As a result I can’t serve a statutory demand to retrieve the money.

I’m confident I’ll have the deposit returned soon.

Carac

19 posts

199 months

Tuesday 17th April 2018
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Mine was assigned a boat Thursday and is en route. A slightly longer journey of 2 weeks but the end is in sight, at least.

E63S

110 posts

75 months

Tuesday 17th April 2018
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Carac said:
Mine was assigned a boat Thursday and is en route. A slightly longer journey of 2 weeks but the end is in sight, at least.
Good news!

I'm currently waiting to hear whether my car has arrived yet. An answer from the logistics team seems to be proving rather elusive.

E63S

110 posts

75 months

Tuesday 17th April 2018
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“We have spoken with Vehicle Logistics and your car is currently in Zeebrugge undergoing further Quality Controls before shipment to the UK. We have asked that it is given priority but at present it appears it may be there for a bit longer due to the volume of Quality Controls they are undertaking. I want to assure you we are doing everything we can to get it released and shipped ASAP and will continue to do so.

Please accept my apologies for another delay. I appreciate the disappointment of this and I am happy to review the matter once we have confirmation your car is being released for shipment.”

ARRRRRRRRGH! I am this <-> close to cancelling. It’s supposed to be arriving at the dealership tomorrow for PDI, and they’re only telling me this now. fking amateurs.

Andy M

3,755 posts

260 months

Tuesday 17th April 2018
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E63S said:
“We have spoken with Vehicle Logistics and your car is currently in Zeebrugge undergoing further Quality Controls before shipment to the UK. We have asked that it is given priority but at present it appears it may be there for a bit longer due to the volume of Quality Controls they are undertaking. I want to assure you we are doing everything we can to get it released and shipped ASAP and will continue to do so.

Please accept my apologies for another delay. I appreciate the disappointment of this and I am happy to review the matter once we have confirmation your car is being released for shipment.”

ARRRRRRRRGH! I am this <-> close to cancelling. It’s supposed to be arriving at the dealership tomorrow for PDI, and they’re only telling me this now. fking amateurs.
It's undergoing further quality controls at the port??

E63S

110 posts

75 months

Tuesday 17th April 2018
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Yep. Apparently that’s where the additional checks are undertaken. I queried this by asking “why do Mercedes choose to do the checks in a giant car park? Isn’t that what factories are for?” And was told that it’s a bit more than a giant car park.

It’s really frustrating, especially as some of the cars mentioned on here seemed to sail through the whole factory/shipping/delivery process without any further delays.

They also can’t give me any idea about where my car might be in the QC queue, or when it might end up on a boat, or when it might arrive at the PDI centre, or when it might arrive at the dealership, or when I might be able to collect it.

I’m going to give them 48 hours to provide some firm info, before I start taking the cancellation option seriously. One thing is for sure, after this experience I will most certainly be one car and out with Mercedes Benz. The dealerships and CS are very helpful, but absolutely everything else is bloody useless.

AdamT

Original Poster:

2,820 posts

253 months

Tuesday 17th April 2018
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Andy M said:
How is the ride comfort on UK roads? Any squeaks and rattles?

My dealer still hasn’t refunded my deposit. Tut tut!
Ride quality is very good. The suspension and dampening are excellent.

No squeaks and rattles either

snipez999

305 posts

131 months

Tuesday 17th April 2018
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I’m getting worried now as my car was out of the factory and on a ship within 4 days!

The curse of the Friday delivery date strikes again. :-(

Carac

19 posts

199 months

Tuesday 17th April 2018
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The ship mine is on docked in Southampton yesterday for a dropoff and is headed for Baltimore to drop mine off on the 25th. Dealer says 3-4 days to get it, then another 2 for a complete clear wrap, so it's looking like early May for pickup.

Andy M

3,755 posts

260 months

Tuesday 17th April 2018
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E63S said:
Yep. Apparently that’s where the additional checks are undertaken. I queried this by asking “why do Mercedes choose to do the checks in a giant car park? Isn’t that what factories are for?” And was told that it’s a bit more than a giant car park.
They build the car, transport it cross-border to a port 400 miles away, and then perform quality checks?

Ehh??

Andy M

3,755 posts

260 months

Tuesday 17th April 2018
quotequote all
AdamT said:
Ride quality is very good. The suspension and dampening are excellent.

No squeaks and rattles either
Excellent. Did you get a chance to take any photos of your car?

E63S

110 posts

75 months

Tuesday 17th April 2018
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snipez999 said:
I’m getting worried now as my car was out of the factory and on a ship within 4 days!

The curse of the Friday delivery date strikes again. :-(
I’m sure yours will be fine. I can’t envisage a Wacky Races scenario where all 4 wheels fall off at the same time.

I’m going to get further compensation apparently. No idea what form it will take. An E63S shaped vehicle would be good enough at this point.