Alfa Romeo Giulia Quadrifoglio... reliability

Alfa Romeo Giulia Quadrifoglio... reliability

Author
Discussion

windymissile

276 posts

130 months

Wednesday 15th July 2020
quotequote all
chopper602 said:
Ares said:
Supplying dealer got sold and went st.
Local dealer tried to defraud me out of £5,000
Next local dealer lost its franchise.
Next local dealer lost its franchise.
Next local dealer has a dire reputation, but it's my only way of avoiding a 2hr drive (each way) just to get there.

So yes wink
Alexanders Teesside BTW
Familiar story.
I traveled further afield to get the superb service at Variava in Nottingham. This sold out and went to st. Moved over to Chesterfield but its just another generic "service hub" that doesn't strike me as a Alfa specialist. Tried Pentagon Doncaster and they closed up last week after good first impressions. Now I'm using Jordans in Hull who, ironically, are my closest. They have been ok so far but I feel the car will move on before I can form any opinion.

Jaroon

1,441 posts

161 months

Saturday 18th July 2020
quotequote all
https://www.facebook.com/ItaliaTec

Don't know if I can link to this FB page but the blue QV at the top is interesting. I had a chat about the water ingress issues that will ultimately destroy the ECU unless a modification is done to the water flow from the windscreen, er guttering smile. May have been covered earlier but just thought it was worth drawing attention to.

Edit: I see this was covered earlier. Now remapped with including exhaust mod, 1 month ownership of mainly exuberant driving. As per, been through pork, AMGs, BMW Ms, well Msport last, slightly modded 135i (n54, the old fast one) XFR, and to give you an idea of my vintage my first fast car was a contemporary Reault GT Turbo, oh EVO 6 in there etc.

To think I very nearly bought an M3 with a significant modification budget. Buyers reget would have reached new extremes. The QF is a dream, supercar nemesis (esp. post tweek) useable 4 door saloon. Warrenty, my advise, use the 3 year manufacturers taken then top up with the best 3rd party especially if you want to modify. Alfa are dodgy as...I know... but if someone else is footing the bill they will not find a remap etc as it's not from their pocket but into, this goes for any after market, non manufacturers warrenty. They will not find a reason not to get paid. they are poor though and a good indi (which I may have referenced) is the way to imo. Beautiful, practical, giant killer. Still honeymoon don't get me wrong but when you marry a supermodel the honeymoon could be a long one...

Edited by Jaroon on Saturday 18th July 20:29

MissChief

7,114 posts

169 months

Saturday 18th July 2020
quotequote all
Ares said:
rob4620 said:
Well here’s my experience so far...

After much research I jumped from a Porsche cayenne S to a brand new quadrifoglio last week, collection arranged for Monday just gone. On my way to collect the car I received a call from the dealership saying there had been a recall due to a water pump issue and they could not let the car leave the showroom.

After getting significantly upset with them on arrival, they advised the part would be expressed next day, it was a 5 hour job to fit, to which they had already started, so collection yesterday afternoon. After being completely ignored by the dealership on when it was ready to collect I finally got a response this morning saying there were further issues with the car and the replacement parts were only in Italy so at least another 10 days before the car ‘might’ be ready to collect.

Bearing in mind this was an unregistered car with little to no miles on the clock, to say my experience so far has been concerning is a significant understatement. Despite the money being paid over, finance agreed, trade in done etc. I’m one more poor response from the dealer from heading over to the German dealerships for an M3, C63, RS4 tomorrow.

So far not so good.
Epitomises the Alfa experience.

Awesome cars. Utterly ste dealers.

My QV is the best car I've ever owned. Never have I had a car that after 3yrs still gives me excitement to drive it. But I won't have another purely down to the dealers.
The only possible thing I would hold the dealer personally accountable for is the poor timing of the phone calls. If the recall came through recently, possibly even on the day, what more could the dealer do? If there is something that needs replaced after being picked up on the PDI that wasn’t a stock item in the UK (as seems to be fairly common according to previous posts) then the dealer couldn’t really do a lot could they? They can’t magic parts from nowhere or make Alfa Italy move any faster really can they? Dealers get a lot of stick for issues they have no control over.

TA14

12,722 posts

259 months

Monday 20th July 2020
quotequote all
rob4620 said:
BlackPorker said:
rob4620 said:
Well here’s my experience so far...

After much research I jumped from a Porsche cayenne S to a brand new quadrifoglio last week, collection arranged for Monday just gone. On my way to collect the car I received a call from the dealership saying there had been a recall due to a water pump issue and they could not let the car leave the showroom.

After getting significantly upset with them on arrival, they advised the part would be expressed next day, it was a 5 hour job to fit, to which they had already started, so collection yesterday afternoon. After being completely ignored by the dealership on when it was ready to collect I finally got a response this morning saying there were further issues with the car and the replacement parts were only in Italy so at least another 10 days before the car ‘might’ be ready to collect.

Bearing in mind this was an unregistered car with little to no miles on the clock, to say my experience so far has been concerning is a significant understatement. Despite the money being paid over, finance agreed, trade in done etc. I’m one more poor response from the dealer from heading over to the German dealerships for an M3, C63, RS4 tomorrow.

So far not so good.
Hmmmmm, I smell a rat. Are you sure they didn't bin it on the PDI test drive? I know that happened to someone on the AlfaOwner forum and the dealer tried to hide it while fixing the car!
I’m inclined to agree something is up, when asking if I could see the car apparently not because of social distancing. Researched recalls and no sign of anything to do with water pumps, especially materialising 30 Mins before collection.
Have you managed to collect or view your car yet?

Anonymous-poster

12,241 posts

207 months

Monday 20th July 2020
quotequote all
TA14 said:
rob4620 said:
BlackPorker said:
rob4620 said:
Well here’s my experience so far...

After much research I jumped from a Porsche cayenne S to a brand new quadrifoglio last week, collection arranged for Monday just gone. On my way to collect the car I received a call from the dealership saying there had been a recall due to a water pump issue and they could not let the car leave the showroom.

After getting significantly upset with them on arrival, they advised the part would be expressed next day, it was a 5 hour job to fit, to which they had already started, so collection yesterday afternoon. After being completely ignored by the dealership on when it was ready to collect I finally got a response this morning saying there were further issues with the car and the replacement parts were only in Italy so at least another 10 days before the car ‘might’ be ready to collect.

Bearing in mind this was an unregistered car with little to no miles on the clock, to say my experience so far has been concerning is a significant understatement. Despite the money being paid over, finance agreed, trade in done etc. I’m one more poor response from the dealer from heading over to the German dealerships for an M3, C63, RS4 tomorrow.

So far not so good.
Hmmmmm, I smell a rat. Are you sure they didn't bin it on the PDI test drive? I know that happened to someone on the AlfaOwner forum and the dealer tried to hide it while fixing the car!
I’m inclined to agree something is up, when asking if I could see the car apparently not because of social distancing. Researched recalls and no sign of anything to do with water pumps, especially materialising 30 Mins before collection.
Have you managed to collect or view your car yet?
Surely the paint is dry by now!

norchi

351 posts

223 months

Monday 20th July 2020
quotequote all
Bought my QF from Palmers in Hemel, shocking buying experience, complete lack of veracity that we might hope vanished years ago. All my ownership experience has been with the next nearest dealer, Glyn Hopkin in Hatfield. A few warranty issues I wanted attended to, possible water ingress into ECU, wind noise around driver's door seal etc dealt with very well indeed, they being very straightforward with their problems with parts back up from FCA UK, always had a loan car. Surprisingly decent outfit with excellent staff.

Only covered 8550 miles so far, bought both fixed price FCA 5 year service plan and additional 3rd and 4th years FCA warranty.

MrBarry123

6,028 posts

122 months

Monday 20th July 2020
quotequote all
I love the Gulia Quad and like to keep an eye on the threads on here about them but the consistently st experience you guys have had with dealers is enough to dissuade me from buying one. My local BMW or Mercedes dealerships aren’t great but I’ve never had the kind of dire experience a lot of you describe.

I’m not that fussed about whether the car is 100% reliable however I do want to be 100% sure that any issues are rectified in a timely and competent manner.

For me, the car still remains one of the most impressive normal(ish) vehicles on the road though.

Ares

11,000 posts

121 months

Monday 20th July 2020
quotequote all
MrBarry123 said:
I love the Gulia Quad and like to keep an eye on the threads on here about them but the consistently st experience you guys have had with dealers is enough to dissuade me from buying one. My local BMW or Mercedes dealerships aren’t great but I’ve never had the kind of dire experience a lot of you describe.

I’m not that fussed about whether the car is 100% reliable however I do want to be 100% sure that any issues are rectified in a timely and competent manner.

For me, the car still remains one of the most impressive normal(ish) vehicles on the road though.
It will be Alfa's death knell, but they don't care. Idiocy.

I'm 12mths away from replacing mine, it won't be long til I'm starting to look just in case I need/want to factor in a lengthy build time.

I can't go for another sports saloon (unless the M3 is monumentally better than the last one), as it will always be an also-ran compared to the Alfa....but I won't have another Alfa, stunning that it has been, because of the comically st service I've had.

So I'll be going for something very different, probably a high powered SUV and go down the practicality and comfort route.

Real shame, if Alfa had their st together, I'd be in for a new Giulia QV, replacing like-for-like for the first ever time in 3 years of buying cars.

Anonymous-poster

12,241 posts

207 months

Monday 20th July 2020
quotequote all
Ares said:
It will be Alfa's death knell, but they don't care. Idiocy.

I'm 12mths away from replacing mine, it won't be long til I'm starting to look just in case I need/want to factor in a lengthy build time.

I can't go for another sports saloon (unless the M3 is monumentally better than the last one), as it will always be an also-ran compared to the Alfa....but I won't have another Alfa, stunning that it has been, because of the comically st service I've had.

So I'll be going for something very different, probably a high powered SUV and go down the practicality and comfort route.

Real shame, if Alfa had their st together, I'd be in for a new Giulia QV, replacing like-for-like for the first ever time in 3 years of buying cars.
Instead of cutting if your nose to spite your face just buy/rent Stelvio QF and have the best of both worlds?

paddy1970

702 posts

110 months

Monday 20th July 2020
quotequote all
ITP said:
Fair enough.
I’ve never had a car newer than 3 years old!

Think I’ve only ever broken down about 5 times in 35 years and about 25 cars. Maybe I’ve been lucky.
Currently I choose from a 9 year old Alfa, a 16 year old Alfa (a GTA) and a 9 year old Maserati.
I suppose the perceived risk factor of that lot would totally freak out most modern car buyers who probably think I’m nuts!
Just out of interest, how many miles do you do a year?

ITP

2,017 posts

198 months

Monday 20th July 2020
quotequote all
paddy1970 said:
ITP said:
Fair enough.
I’ve never had a car newer than 3 years old!

Think I’ve only ever broken down about 5 times in 35 years and about 25 cars. Maybe I’ve been lucky.
Currently I choose from a 9 year old Alfa, a 16 year old Alfa (a GTA) and a 9 year old Maserati.
I suppose the perceived risk factor of that lot would totally freak out most modern car buyers who probably think I’m nuts!
Just out of interest, how many miles do you do a year?
Not much at the moment due to covid!
Annual mileage varied a lot over the years due to contracting. Can do 5k/year, but also 25k+/year. Depends where job is. Used to drive from Manchester to Aberdeen and back every week for example. All in ‘old’ cars. I had a 164 V6 was on 150k when i sold it, used to daily my GTA for 6 years, my guilietta cloverleaf is on 94k, runs perfect.

Ares

11,000 posts

121 months

Monday 20th July 2020
quotequote all
Anonymous-poster said:
Ares said:
It will be Alfa's death knell, but they don't care. Idiocy.

I'm 12mths away from replacing mine, it won't be long til I'm starting to look just in case I need/want to factor in a lengthy build time.

I can't go for another sports saloon (unless the M3 is monumentally better than the last one), as it will always be an also-ran compared to the Alfa....but I won't have another Alfa, stunning that it has been, because of the comically st service I've had.

So I'll be going for something very different, probably a high powered SUV and go down the practicality and comfort route.

Real shame, if Alfa had their st together, I'd be in for a new Giulia QV, replacing like-for-like for the first ever time in 3 years of buying cars.
Instead of cutting if your nose to spite your face just buy/rent Stelvio QF and have the best of both worlds?
....It's the dealers that are the problem. The Stelvio wouldn't solve that!


Anonymous-poster

12,241 posts

207 months

Monday 20th July 2020
quotequote all
Ares said:
Anonymous-poster said:
Ares said:
It will be Alfa's death knell, but they don't care. Idiocy.

I'm 12mths away from replacing mine, it won't be long til I'm starting to look just in case I need/want to factor in a lengthy build time.

I can't go for another sports saloon (unless the M3 is monumentally better than the last one), as it will always be an also-ran compared to the Alfa....but I won't have another Alfa, stunning that it has been, because of the comically st service I've had.

So I'll be going for something very different, probably a high powered SUV and go down the practicality and comfort route.

Real shame, if Alfa had their st together, I'd be in for a new Giulia QV, replacing like-for-like for the first ever time in 3 years of buying cars.
Instead of cutting if your nose to spite your face just buy/rent Stelvio QF and have the best of both worlds?
....It's the dealers that are the problem. The Stelvio wouldn't solve that!
Mmm!

milfordkong

1,231 posts

233 months

Tuesday 21st July 2020
quotequote all
Has anybody bought a used early QF out of warranty and managed to successfully purchase an Alfa Romeo extended warranty?

I rang my local Alfa Dealer and they said they'd call me back but have heard nothing so far. I'm very keen on a QF especially now early cars are around £35k but it's a complex car and i'm a little terrified of running one without a proper warranty (Though experiences in this thread suggest an Alfa Romeo warranty is often a frustrating thing to try and utilise).

darty

202 posts

285 months

Tuesday 21st July 2020
quotequote all
I am a current owner of a 2017 car from new and I had problems securing an extended warranty from my local dealer due to C19 etc... After a recommendation I called LC Motors in Newport, great service and they sorted the warranty for me. Drop me a line and I can give you the details. I bought a 2 year warranty and service plan.

urquattroGus

1,849 posts

191 months

Wednesday 22nd July 2020
quotequote all
darty said:
I am a current owner of a 2017 car from new and I had problems securing an extended warranty from my local dealer due to C19 etc... After a recommendation I called LC Motors in Newport, great service and they sorted the warranty for me. Drop me a line and I can give you the details. I bought a 2 year warranty and service plan.
I bought the same from D Salmon Cars but admittedly it was a few days before the end of my three year warranty. They are Mopar products for warranty and service, or at least the ones I have are.

The service plan is great VFM, i've already saved money on the big 35K service, paid for itself etc.

From memory about £1200 for the 2 years extra warranty and £550 for a 2 year service plan. A 35K service is about £800-900 I think. it's where they so spark plugs, aux belts, brake fluid and maybe coolant as well as oil and filter.


Edited by urquattroGus on Wednesday 22 July 10:16


Edited by urquattroGus on Wednesday 22 July 10:17

milfordkong

1,231 posts

233 months

Wednesday 22nd July 2020
quotequote all
darty said:
I am a current owner of a 2017 car from new and I had problems securing an extended warranty from my local dealer due to C19 etc... After a recommendation I called LC Motors in Newport, great service and they sorted the warranty for me. Drop me a line and I can give you the details. I bought a 2 year warranty and service plan.
Have sent a PM, thank you!

milfordkong

1,231 posts

233 months

Wednesday 22nd July 2020
quotequote all
urquattroGus said:
The service plan is great VFM, i've already saved money on the big 35K service, paid for itself etc.

From memory about £1200 for the 2 years extra warranty and £550 for a 2 year service plan. A 35K service is about £800-900 I think. it's where they so spark plugs, aux belts, brake fluid and maybe coolant as well as oil and filter.
That is good value!

BlackPorker

379 posts

176 months

Wednesday 29th July 2020
quotequote all
rob4620 said:
Well here’s my experience so far...

After much research I jumped from a Porsche cayenne S to a brand new quadrifoglio last week, collection arranged for Monday just gone. On my way to collect the car I received a call from the dealership saying there had been a recall due to a water pump issue and they could not let the car leave the showroom.

After getting significantly upset with them on arrival, they advised the part would be expressed next day, it was a 5 hour job to fit, to which they had already started, so collection yesterday afternoon. After being completely ignored by the dealership on when it was ready to collect I finally got a response this morning saying there were further issues with the car and the replacement parts were only in Italy so at least another 10 days before the car ‘might’ be ready to collect.

Bearing in mind this was an unregistered car with little to no miles on the clock, to say my experience so far has been concerning is a significant understatement. Despite the money being paid over, finance agreed, trade in done etc. I’m one more poor response from the dealer from heading over to the German dealerships for an M3, C63, RS4 tomorrow.

So far not so good.
I was due to collect QF at weekend and just been told same. 7-10 day wait for water pump recall.

urquattroGus

1,849 posts

191 months

Wednesday 29th July 2020
quotequote all
Those bloomin Alfa dealers are making it up again, or something.