Insurance Write Off

Author
Discussion

Whooosh1

Original Poster:

4 posts

168 months

Saturday 21st May 2011
quotequote all
Hi Guys

I bought my girlfriend a used VW Golf from a main dealer recently and 4 days later she was involved in an accident with a hit and run driver and it's been written off. It had only done 26,000, was four years old and in mint condition.Obviously paid main dealer prices for the car, although it was in-line with similar models at other dealers. I have a receipt from four days before the accident with the price on it.

The insurance company's first offer (which I have rejected) is nearly £1000 less than I paid for it. The assessor said he knew what the answer would be, but he said he was quoting from the glasses guide.

Any advice on where I stand, or tips for getting the full amount? My argument is tht I can't go and get the same car from a main dealer with what they are offering.

Thanks in advance

McSam

6,753 posts

188 months

Saturday 21st May 2011
quotequote all
As I understand it, in normal circumstances the best thing to do is get adverts for similar cars in terms of model, spec, mileage and condition from several sources and take an average of their asking prices. This can be accepted as proof of market value.

In this situation, your receipt should be absolutely all you need, because the car was very obviously still worth what you paid for it!

p4cks

7,117 posts

212 months

Saturday 21st May 2011
quotequote all
They'll always offer something silly for their first offer.

They are obliged to offer 'market value' for the car. This means that the amount they offer must be sufficient enough for you to be able to buy an identical car as the one which was written off.

Haribo Man

85 posts

169 months

Saturday 21st May 2011
quotequote all
Stand by the purchase price, you should get this. The advice about other adverts is good but I have a feeling if you stand your ground then the extra money will be offered.

Whooosh1

Original Poster:

4 posts

168 months

Saturday 21st May 2011
quotequote all
Thanks guys,

It was a lucky find in the first place because of it's low mileage/condition. There aren't that many (exact model) to compare it to on VW's site right now. The nearest I can find is a 57 plate (ours was 07) and some 08's but they all have higher mileage.

I've obviously 'chosen' to buy from a main dealer and pay a premium, but I don't see that I should have to go and buy a car privately because they won't give me what I paid for it. The reason I bought from a dealer was to save time/hassle and to make sure we had a good car with a good history.

ThunderSpook

3,781 posts

224 months

Saturday 21st May 2011
quotequote all
They should give you what's on the receipt for that short a space of time. I wrote a car off 2 months after I bought it but I showed then the receipt and they gave me that exact amount.

Dracoro

8,865 posts

258 months

Saturday 21st May 2011
quotequote all
Not sure why they are quoting Glass' guide as that's (IIRC) for trade in values, not market value.

We can't buy/replace cars at trade values, only retail..

Imagine buying a TV for £600 and it fails the retailer then gives you back £300 as that's what he would pay for it biggrin

Noger

7,117 posts

262 months

Saturday 21st May 2011
quotequote all
Glass do retail as well, there is an electronic link that insurers and assesors use.

Adverts are not all that usefull, unless you allow for negotiation. Better to get retail quotes from Parkers etc

OldSkoolRS

6,960 posts

192 months

Saturday 21st May 2011
quotequote all
Noger said:
Glass do retail as well, there is an electronic link that insurers and assesors use.

Adverts are not all that usefull, unless you allow for negotiation. Better to get retail quotes from Parkers etc
IMHO Parkers is about as accurate as the BBC Weather when there is a huricane coming* (or not). wink




  • Obscure link to October 1987 storm.

Whooosh1

Original Poster:

4 posts

168 months

Saturday 21st May 2011
quotequote all
There seems to be a big difference between VW main dealer prices and Parkers Franchised Dealer prices, part of my concern.

Any thoughts?

Edited by Whooosh1 on Saturday 21st May 11:34

mrmr96

13,736 posts

217 months

Saturday 21st May 2011
quotequote all
Whooosh1 said:
There seems to be a big difference between VW main dealer prices and Parkers Franchised Dealer prices, part of my concern.

Any thoughts?

Edited by Whooosh1 on Saturday 21st May 11:34
I wouldn't settle for anything less than the value on the receipt.

AndrewW-G

11,968 posts

230 months

Saturday 21st May 2011
quotequote all
mrmr96 said:
Whooosh1 said:
There seems to be a big difference between VW main dealer prices and Parkers Franchised Dealer prices, part of my concern.

Any thoughts?

Edited by Whooosh1 on Saturday 21st May 11:34
I wouldn't settle for anything less than the value on the receipt.
yes

Simply submit the recipt to the insurance company as evidence of the market price of the car damaged