No hot water after boiler service

No hot water after boiler service

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Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
We had our oil boiler serviced on Friday, since when we have no hot water.

Or more specifically we have hottish water only at the times when the central heating is on. Outside those times it's stone cold.

Bafflingly, the immersion heater - which we were using prior to the boiler service - doesn't seem to be working, though I'm sure it makes its usual hissing noise.

It's almost like something the plumber has done has put the hot water tank out of use.

This is a picture of my heating controls.



This Switchmaster thing (name?) points to "hot water" when heating is off, and points down to "central heating & hot water", when it's on:



Before anyone asks, yes I am going to ring the plumber.

I'm just wondering if it's something very simple that won't mean me taking half a day off work to be at home to let him in.

Cerbhd

338 posts

93 months

Monday 3rd October 2016
quotequote all
Is the cylinder stat turned up? Turn off the immersion and make sure the boiler fires when the hot water is turned on. The 3 way valve should give priority to hot water

Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
Cerbhd said:
Is the cylinder stat turned up? Turn off the immersion and make sure the boiler fires when the hot water is turned on. The 3 way valve should give priority to hot water
Cylinder stat remains at 60 deg C where it always was.

Immersion is off.

Boiler is firing up, as central heating is going on - should I turn CH off and see what happens?

Don't understand the 3-way valve at all - is it "giving priority" when it is pointing to the relevant thing?

worsy

5,836 posts

177 months

Monday 3rd October 2016
quotequote all
Yes turn off CH and see whether the valve moves to HW only. When HW and CH is on it should point down.

Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
Rang plumber - he thinks 3-way valve may be playing up and is coming back to have a look this PM.

Pheo

3,348 posts

204 months

Monday 3rd October 2016
quotequote all
You've checked hot water output on the cylinder isn't isolated by accident?

Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
Pheo said:
You've checked hot water output on the cylinder isn't isolated by accident?
Well that's what I wondered - but plumber says he didn't touch anything but the electronic timer.

PRTVR

7,148 posts

223 months

Monday 3rd October 2016
quotequote all
Could be the valve just not making its limit on the water setting, this starts the pump on most systems, might be worth selecting hot water and then with a screwdriver giving the valve a little tweek, looking at the picture the pointer in not fully lined up, but that could be the angle that you took the picture, normal disclaimers I am not a plumber hehe

Cerbhd

338 posts

93 months

Monday 3rd October 2016
quotequote all
If immersion is on you should still get hot water regardless of valve position, check immersion heater stat is set okay and use immersion in the meantime

Pheo

3,348 posts

204 months

Monday 3rd October 2016
quotequote all
Sounds like the timer is not calling for hot water. What happens when you set it to permanently on for HW? Does the valve move? Does the loop pipe get hot (going in / out of valve), does the boiler fire?

2lefthands

400 posts

141 months

Monday 3rd October 2016
quotequote all
Your plumber has possibly left a bridge in when doing safety tests. That, or he's not connected stat correctly after service.

How much boiler servicing and how much cylinder testing was done? Should be 90% at the boiler end. If you turn immersion on and still tepid, it's cylinder stat. If they want more than £25 on top from service price, ask questions...

Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
Dunno to the last few questions being at work - we'll find out this PM!

Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
Well that was weird, plumber came round, gave it a test and said it's all working fine.

I said I'll call him back if my bath is stone cold again this evening. laugh

Cerbhd

338 posts

93 months

Monday 3rd October 2016
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So, do you get hot water now or not? You shouldn't need the immersion if everything is okay as this will cost a lot

Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
I'll report back later. At the moment it seems to be working fine.

Cerbhd

338 posts

93 months

Monday 3rd October 2016
quotequote all
Did the plumber do anything or just turn up with a "what's going on here" look all over his Chevy chase?

Johnnytheboy

Original Poster:

24,498 posts

188 months

Monday 3rd October 2016
quotequote all
Cerbhd said:
Did the plumber do anything or just turn up with a "what's going on here" look all over his Chevy chase?
Randomly it appears to be working fine now.

Plumber's theory was that because the CH had been switched off for a while prior to service, the 3 way valve had stiffened up, and it had taken a day or two to use up the residual warm water in the tank when I turned off the immersion heater.

I think all he did was - as above - give the valve a little wiggle.

Job done!