Motorhub/Keighley Trade Centre thread (take two!)

Motorhub/Keighley Trade Centre thread (take two!)

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p4cks

Original Poster:

6,910 posts

199 months

Friday 3rd May 2019
quotequote all
Jeremyc, you linked to a new thread in my original thread, which I was not referring to.

It was this one: https://www.pistonheads.com/gassing/topic.asp?h=0&...

I couldn't reply to my original thread as you closed it so had to make this second topic, so again...

Hi PH

Where has it gone and why have you removed it

Thanks
p4cks

Edited by p4cks on Friday 3rd May 14:12

Jack Mansfield

3,256 posts

90 months

PH TEAM

Friday 3rd May 2019
quotequote all
Hi - we're not sure whats happened here! Just looking into it so will report back soon...

Thanks.

p4cks

Original Poster:

6,910 posts

199 months

Sunday 5th May 2019
quotequote all
OK thanks

andymc

7,356 posts

207 months

Sunday 5th May 2019
quotequote all
Jack, are you still allowing them to advertise after their recent court case?
The complaints included:

 Selling vehicles with covered or disconnected dashboard warning lights to conceal faults

 Failing to disclose that recorded mileages were incorrect

 Not declaring that a vehicle had been damaged in an accident

 Failing to disclose that a vehicle had been used as a taxi

Motorhub staff were also found to be intimidating, aggressive and used threatening behaviour when complaints were made, and relied on ‘no warranty’ claims to refuse to make refunds or carry out repairs when legally obliged to do so.


MDMA .

8,900 posts

101 months

Monday 6th May 2019
quotequote all
andymc said:
Jack, are you still allowing them to advertise after their recent court case?
The complaints included:

? Selling vehicles with covered or disconnected dashboard warning lights to conceal faults

? Failing to disclose that recorded mileages were incorrect

? Not declaring that a vehicle had been damaged in an accident

? Failing to disclose that a vehicle had been used as a taxi

Motorhub staff were also found to be intimidating, aggressive and used threatening behaviour when complaints were made, and relied on ‘no warranty’ claims to refuse to make refunds or carry out repairs when legally obliged to do so.
Of course they will still let them advertise. They pay for over 200 adverts a month. Look at all the other dealers who were ripping people off with SOR who continued to advertise on PH. They spend money and money is all that matters.

andymc

7,356 posts

207 months

Monday 6th May 2019
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they pulled Williams motor company who were on rogue traders

MDMA .

8,900 posts

101 months

Monday 6th May 2019
quotequote all
Only after they went into liquidation.

andymc

7,356 posts

207 months

Monday 6th May 2019
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would the mods care to comment?

14

2,106 posts

161 months

Monday 6th May 2019
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Iirc PistonHeads outsources the advertising, so they don’t control the ads that appear on the site.

Scrump

22,018 posts

158 months

Monday 6th May 2019
quotequote all
andymc said:
would the mods care to comment?
The classifieds are outside the mods’ scope.

andymc

7,356 posts

207 months

Monday 6th May 2019
quotequote all
well would anyone?

Jack Mansfield

3,256 posts

90 months

PH TEAM

Tuesday 7th May 2019
quotequote all
Hi again!

We're trying to establish the plan on this and will keep you updated.

Regarding the thread that went missing, unfortunately we don't have an audit trail on this one so we have no idea why it was binned! However, the thread did in fact break our naming and shaming rules, so its not something we'll be reinstating.

Thanks.

andymc

7,356 posts

207 months

Tuesday 7th May 2019
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is naming and shaming not allowed when it's in the public domain and they admitted it

jeremyc

23,473 posts

284 months

Tuesday 7th May 2019
quotequote all
andymc said:
is naming and shaming not allowed when it's in the public domain and they admitted it
I'm sure they didn't admit all of the allegations contained in that thread ...

andymc

7,356 posts

207 months

Tuesday 7th May 2019
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sorry Jeremy I never spotted the thread

andymc

7,356 posts

207 months

Thursday 9th May 2019
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any update guys?

andymc

7,356 posts

207 months

Wednesday 15th May 2019
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Bump? Have you cancelled their Ads to protect your members?

Lemming Train

5,567 posts

72 months

Wednesday 15th May 2019
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hehe

Unexpected Item In The Bagging Area

7,028 posts

189 months

Wednesday 15th May 2019
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andymc said:
Bump? Have you cancelled their Ads to protect your members?
Don’t be silly!

andymc

7,356 posts

207 months

Thursday 16th May 2019
quotequote all
shameful but expected, a company with a track record of ripping people off (not to mention the court findings) and nothing
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