Refusing car after leaving deposit- used dealer

Refusing car after leaving deposit- used dealer

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Abracadabra121

Original Poster:

82 posts

61 months

Monday 21st March 2022
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Afternoon chaps, so I left a deposit on a car upon viewing as it looked very clean and ticked all the boxes. Collection due this week now. Problem is after going away today I’ve discovered from ringing around previous dealers cars visited during its lifetime the car had a replacement rear bumper back in 2019 and shortly after the owner at the time seemed to have jumped ship and sold on. The rear tyre side wall had also been damaged and was picked up in mot 2 months later and problem still is being picked up on the mots. Obviously this has put me off now. Am I within my rights to refuse car and ask for my deposit back? Worst case scenario ask for a price reduction on car?

Thoughts please

HTP99

22,581 posts

141 months

Monday 21st March 2022
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Cars get damaged all the time, I'm assuming it is a good repair as you didn't notice it when viewing, ask for the tyre to be replaced.

wibble cb

3,612 posts

208 months

Monday 21st March 2022
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What paperwork have you got, what did it say about the deposit/terms (allowing for the fact you have some legal rights that can’t be over written or signed away) ?

blue_haddock

3,224 posts

68 months

Monday 21st March 2022
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Cars get repairs before they have even been registered so i see no reason to worry as long as its been done well. Tyres can be changed in minutes.....

Unless its just a case of buyers remorse.....

J4CKO

41,623 posts

201 months

Monday 21st March 2022
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Buy a brand new car if you want to be 99 percent sure that it has never had a bump, and stop being so precious.

Buy on condition now, its not going to have PTSD because it had a new bumper and a tyre got damaged.

Abracadabra121

Original Poster:

82 posts

61 months

Monday 21st March 2022
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I realise all used cars are never going to be perfect, I can turn away and overlook small minor issues but a knock on a car is off putting wether it’s minor or not. Esp has its a 31k car with 430bhp at the rear wheels, things can get messy in the wrong hands. Paperwork wise all I did was sign an invoice no formal or verbal terms imposed, big deposit being put down and strong money with my part ex and rest funds where being financed which in principal is ready to go now, just waiting on remaining deposit from myself and part exing my car now. Was only a 500 quid deposit but end of the day that’s 500 quid better off in my pocket then a dealers

Abracadabra121

Original Poster:

82 posts

61 months

Monday 21st March 2022
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Don’t need any snidey comments to be honest I ain’t buying a ropey Ford Focus here it’s a lot of money, please understand where I’m coming from!!!

Dan W.

1,196 posts

79 months

Monday 21st March 2022
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Abracadabra121 said:
I realise all used cars are never going to be perfect, I can turn away and overlook small minor issues but a knock on a car is off putting wether it’s minor or not. Esp has its a 31k car with 430bhp at the rear wheels, things can get messy in the wrong hands. Paperwork wise all I did was sign an invoice no formal or verbal terms imposed, big deposit being put down and strong money with my part ex and rest funds where being financed which in principal is ready to go now, just waiting on remaining deposit from myself and part exing my car now. Was only a 500 quid deposit but end of the day that’s 500 quid better off in my pocket then a dealers
Check the order form / invoice it should say about deposit and refunds.

Depends on the dealer as well, Some will just be happy to refund and move on, others wont

Durzel

12,276 posts

169 months

Monday 21st March 2022
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If it's any consolation there's an above average chance it had a knock at the front too that you were also similarly oblivious to (since it seems to have been a good enough repair that you only found out afterwards).

SidewaysSi

10,742 posts

235 months

Monday 21st March 2022
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Read the paperwork then call the dealer is what I would do.

Abracadabra121

Original Poster:

82 posts

61 months

Monday 21st March 2022
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To be fair I’ve only learnt to discover this mis hap this morning after ringing around previous main dealers in its lifetime, all services and mileages correct and true, just discovery of replacement bumper which I was unaware of. To be honest I doubt anyone with notice it’s been replaced, repairs are done so well nowdays esp by main dealers and panels and panel gaps aren’t has easy to tell nowdays with how cars are designed. Terms wise there really is nothing on it has it’s just a invoice sheet car was at a private specialist so not a main dealer or franchise

Dr Interceptor

7,800 posts

197 months

Monday 21st March 2022
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If the repairs have all been carried out to a high standard, I wouldn't be worried.

If buying from a dealer the car will come with some backup in terms of warranty, so if there is an issue you can always get them to rectify it.

sherman

13,339 posts

216 months

Monday 21st March 2022
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If its only the bumper thats been replaced then it could just have been for cosmetic reasons. The previous owner may hade low speed reversed into a post and cracked the plastic. A whole new bumper may have been cheaper/easier/quicker than a smart repair.
As for the tyre you are most likely needing new ones within a year anyway.

Abracadabra121

Original Poster:

82 posts

61 months

Monday 21st March 2022
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Warranty wise it’s useless, bog standard used car dealer warranty which isn’t worth the paper it’s written on

Abracadabra121

Original Poster:

82 posts

61 months

Monday 21st March 2022
quotequote all
End of the day I’d take a 500 quid loss rather than take a chance on a car that may or may have not been in an accident, I ain’t taking any chances to be honest. 500 quid is a lot of money in anyones book so I just wanted to know likelihood of getting it back that’s all

Dr Interceptor

7,800 posts

197 months

Monday 21st March 2022
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Abracadabra121 said:
so I just wanted to know likelihood of getting it back that’s all
Why don't you ask the garage in question?

TroubledSoul

4,600 posts

195 months

Monday 21st March 2022
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I don't mean to sound harsh, genuinely, but you want to get your deposit back because an old car once had a new rear bumper? That's a bit daft IMO and you should be prepared to lose your deposit if you back out.

Can you get a professional inspection done rather than potentially lose your £500?? And if you're not wanting to fork out any extra, just get the boot carpet out and have a look at the floor. It'll probably be obvious if that's been repaired at any point. If it hasn't then it's unlikely it's sustained any damage.

Durzel

12,276 posts

169 months

Monday 21st March 2022
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Abracadabra121 said:
End of the day I’d take a 500 quid loss rather than take a chance on a car that may or may have not been in an accident, I ain’t taking any chances to be honest. 500 quid is a lot of money in anyones book so I just wanted to know likelihood of getting it back that’s all
Better not buy any used car then, or a new one for that matter as they often turn up with damage and are fixed during PDI before customers see them.

Wouldn't it simply be more honest to admit that you've got cold feet about buying this car, or possibly didn't have the finances in place to buy it in the first place?

HTP99

22,581 posts

141 months

Monday 21st March 2022
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Abracadabra121 said:
End of the day I’d take a 500 quid loss rather than take a chance on a car that may or may have not been in an accident, I ain’t taking any chances to be honest. 500 quid is a lot of money in anyones book so I just wanted to know likelihood of getting it back that’s all
Any car can have repair work done on it, many new cars before they are even registered have repair work, the next one you put a deposit down on may have had repair work done on it and you may never find out.

robdcfc

520 posts

159 months

Monday 21st March 2022
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Im going to guess its something like an M4?

Replacement bumper is more than likely because of a deep parking gouge and its gone to the main dealer bodyshop and they will replace not repair as thats how alot of them work.