Question on who pays/liability for burning down a house

Question on who pays/liability for burning down a house

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C n C

Original Poster:

3,361 posts

223 months

Friday 17th November 2023
quotequote all
I'll preface this by acknowledging that the actual answer is likely to be "it depends on the detail in the Ts and Cs of the policy", but am asking as I'm interested in what would usually be the case...

An aquaintance's parents recently had the misfortune to experience a fire in their home (fortunately no-one was injured). The house is detached, so no damage to neighbouring properties.

They were having some roof repairs done by a local guy.

It seems that after doing some work on the felt under the tiled roof, he finished for the day and left, but it is suspected that he may have left a blowtorch on. A short while later, there was a smell of burning, and the roof/loft was in flames. Fire brigade arrived quickly, but the roof and most of the first floor was incinerated. The ground floor is also badly damaged due to smoke and the water used to douse the flames.

On initial contact with the home insurance company, their reaction was to say that it's not down to them, but the parents instead should contact the "roofer" about claiming on his professional liability policy. I think that there's a possibility that he may not have such cover (although I may be wrong on this).


What would the "normal" course of events be in this case?

Claim from home insurance, and the insurance then chase the "roofer" to reclaim the costs (or not)?

.. or are the parents likely to have to chase the "roofer" and the home insurance can wash their hands of any responsibility?


I understand it'll probably depend on the exact wording of the policy, but would appreciate any input, especially from people with experience of this type of situation/who work in the insurance industry..

Edited by C n C on Friday 17th November 17:45

Vsix and Vtec

685 posts

20 months

Friday 17th November 2023
quotequote all
Tradesmen (should) have Public Liability Insurance for this. Claim off the roofer.

carl_w

9,242 posts

260 months

Friday 17th November 2023
quotequote all
C n C said:
Claim from home insurance, and the insurance then chase the "roofer" to reclaim the costs (or not)?
This I would have thought.

I had a much smaller claim about some water damage that spent months going nowhere and my insurance company at the time explained it was because they were trying to ascertain liability. I had to get quite shirty with them and point out that was their problem, not mine.

porterpainter

683 posts

39 months

Friday 17th November 2023
quotequote all
Any standard UK home insurance policy for buildings and/or contents should deal with this claim.

The insurer can subrogate to recover from the roofers if they want…it’s their choice.

I cannot see any circumstance where a home insurance policy was in force, that the insurers would refuse to act and manage this claim.

Simpo Two

85,833 posts

267 months

Friday 17th November 2023
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I used to hire cameramen. I decided to investigate the insurance position in case there was an accident. My insurance company said it was up to the cameraman's insurance company. His insurance company said it was up to my insurance company. Frankly I'd lock them both in a cupboard and see which one gives up first.

Caddyshack

11,009 posts

208 months

Friday 17th November 2023
quotequote all
We had a wall tile drop and go through the bottom of a £2k brand new bath. We explained to the buildings and contents insurer that we had a tiger and the tile fell off that night. They said they would not pay out as we needed to claim off the trade person. It turned out he was a part time fire fighter and had no cover at all. Went back to our insurer and they said they would not pay.

It was down to making the trader pay or sort it ourselves. We paid a bit out of goodwill and the tiler paid a bit.

Aretnap

1,666 posts

153 months

Friday 17th November 2023
quotequote all
It's not unusual for home insurance policies to restrict cover of you are having major work or modifications done to your house, but it would be a very tightly worded policy that excluded damage caused by a bloke who came round to fix a leaky roof.

Aretnap

1,666 posts

153 months

Friday 17th November 2023
quotequote all
Caddyshack said:
We explained to the buildings and contents insurer that we had a tiger and the tile fell off that night.
Not a surprise that the didn't pay - home insurance doesn't usually cover you for keeping dangerous wild animals.

Monkeylegend

26,591 posts

233 months

Friday 17th November 2023
quotequote all
Caddyshack said:
We had a wall tile drop and go through the bottom of a £2k brand new bath. We explained to the buildings and contents insurer that we had a tiger and the tile fell off that night. They said they would not pay out as we needed to claim off the trade person. It turned out he was a part time fire fighter and had no cover at all. Went back to our insurer and they said they would not pay.

It was down to making the trader pay or sort it ourselves. We paid a bit out of goodwill and the tiler paid a bit.
I would not be upsetting that tiger so I would sort it myself.


Damn, beaten to it smile

Boosted LS1

21,190 posts

262 months

Friday 17th November 2023
quotequote all
Was the blowtorch found, was it on and empty?

Sheepshanks

33,079 posts

121 months

Friday 17th November 2023
quotequote all
C n C said:


It seems that after doing some work on the felt under the tiled roof, he finished for the day and left, but it is suspected that he may have left a blowtorch on.
Be pretty outrageous if he left it on, but I recall a plumber telling me his insurance required him to monitor the area for 30 mins after using a blowtorch, so the roofer may have just not followed sensible precautions.

Tough for the householder but I'd expect his insurance company to refuse his claim.

Bill

53,076 posts

257 months

Friday 17th November 2023
quotequote all
Aretnap said:
Not a surprise that the didn't pay - home insurance doesn't usually cover you for keeping dangerous wild animals.
What if it escaped from a zoo??

Wheelspinning

1,251 posts

32 months

Friday 17th November 2023
quotequote all
Aretnap said:
It's not unusual for home insurance policies to restrict cover of you are having major work or modifications done to your house, but it would be a very tightly worded policy that excluded damage caused by a bloke who came round to fix a leaky roof.
Some, not all, insurance companies shall suspend cover during an extension or major works on the basis the builders public liability insurance shall be fully responsible and no grey areas of who is responsible for what.

I have had a client who had their policy cancelled halfway through an extension build as they had never informed them of commencement of works.

The cancelled policy was a huge red flag thereafter, as every single insurance application asks if you have ever had a policy cancelled.

It's a minefield, and a lot of contractors forget to inform their clients of this...

Southerner

1,467 posts

54 months

Friday 17th November 2023
quotequote all
Boosted LS1 said:
Was the blowtorch found, was it on and empty?
This first, shirley?! “Suspected” the roofer left a blowtorch on (would have be a monumental moron, surely); is there any proof? If not then presumably it’s squarely with the home insurance regardless, unless the roofer coughs?

Sheepshanks

33,079 posts

121 months

Friday 17th November 2023
quotequote all
Southerner said:
Boosted LS1 said:
Was the blowtorch found, was it on and empty?
This first, shirley?! “Suspected” the roofer left a blowtorch on (would have be a monumental moron, surely); is there any proof? If not then presumably it’s squarely with the home insurance regardless, unless the roofer coughs?
Give over. A roofer was doing some work on the roof. The roof catches fire. On the balance of probabilites, the events are linked.

Caddyshack

11,009 posts

208 months

Friday 17th November 2023
quotequote all
Aretnap said:
Caddyshack said:
We explained to the buildings and contents insurer that we had a tiger and the tile fell off that night.
Not a surprise that the didn't pay - home insurance doesn't usually cover you for keeping dangerous wild animals.
In hindsight a wild, big cat was asking for trouble but the quote was too low to pass up….pay peanuts, you get monkeys (or other wild animals)

Southerner

1,467 posts

54 months

Friday 17th November 2023
quotequote all
Sheepshanks said:
Southerner said:
Boosted LS1 said:
Was the blowtorch found, was it on and empty?
This first, shirley?! “Suspected” the roofer left a blowtorch on (would have be a monumental moron, surely); is there any proof? If not then presumably it’s squarely with the home insurance regardless, unless the roofer coughs?
Give over. A roofer was doing some work on the roof. The roof catches fire. On the balance of probabilites, the events are linked.
Yes, but if you were pursuing him you’d need more than that I presume? Maybe the home owner went up to have a poke about, lit a fag and disposed of it carelessly? Who knows - you’d need evidence surely? And that ought to be pretty easy to find assuming there wasn’t totalt devastation, which it doesn’t sound like there was?

Mr Tidy

22,724 posts

129 months

Friday 17th November 2023
quotequote all
I spent over 30 years handling insurance claims, including household claims for 15 years and never once was a claim for damage like that declined on a household policy.

Admittedly I stopped handling household claims 25 years ago, but I would hope the approach hasn't changed that much.

My employer would then make a claim against the contractor to recover from him/his insurer assuming there was some evidence to show it was due to his negligence - that's what forensic investigators are for!

Gareth79

7,732 posts

248 months

Friday 17th November 2023
quotequote all
Wheelspinning said:
Aretnap said:
It's not unusual for home insurance policies to restrict cover of you are having major work or modifications done to your house, but it would be a very tightly worded policy that excluded damage caused by a bloke who came round to fix a leaky roof.
Some, not all, insurance companies shall suspend cover during an extension or major works on the basis the builders public liability insurance shall be fully responsible and no grey areas of who is responsible for what.
Would the builder's public liability insurance pay out if the builders went home, the householder ran a bath and forgot about it which then overflowed and ruined an area of the house they had nothing to do with? I suspect not...

Sheepshanks

33,079 posts

121 months

Friday 17th November 2023
quotequote all
Mr Tidy said:
Admittedly I stopped handling household claims 25 years ago, but I would hope the approach hasn't changed that much.
I would think insurance companies have got a lot less warm and cuddly in the last 25yrs.