msn messenger / windows messenger / windows live messenger
Discussion
What exactly is the difference between the three of these, and why would you choose one over the other?
Up until an hour ago we were running MSN messenger on all machines so we could drop notes to other staff. One of the machines at work developed a serious problem - every time a new message appeared, other MS apps would freeze and eventually crash the whole machine. While trying to resolve it, MSN was deleted and the latest version downloaded. Only somewhere along the line, Windows Live messenger was installed instead. The problem hasn't surfaced again *yet* BUT his hotmail account has been deleted and re-created, it's empty, all folders and previously received emails gone.
He's not happy, to say the least.
so.... question is, is there a good reason to remove the "Live" and re-install MSN, is there anything that can be done about his hotmail stuff, or is that gone for good, or any other recommendations on actions to sort why MSN was stuffing the machine so badly!
Cheers
Up until an hour ago we were running MSN messenger on all machines so we could drop notes to other staff. One of the machines at work developed a serious problem - every time a new message appeared, other MS apps would freeze and eventually crash the whole machine. While trying to resolve it, MSN was deleted and the latest version downloaded. Only somewhere along the line, Windows Live messenger was installed instead. The problem hasn't surfaced again *yet* BUT his hotmail account has been deleted and re-created, it's empty, all folders and previously received emails gone.
He's not happy, to say the least.
so.... question is, is there a good reason to remove the "Live" and re-install MSN, is there anything that can be done about his hotmail stuff, or is that gone for good, or any other recommendations on actions to sort why MSN was stuffing the machine so badly!
Cheers
Live replaces MSN in a nutshell, and Windows Messenger was more of an internal corporate thing without the funky bits anyway. Might as well leave Live on.
None of this will have directly led to the deletion and re-creation of a Hotmail account as thats not how they work. It is possible that the "ClickYes" response may have done so, i.e. being asked too many questions so just clicking Yes to everything including the sneakily phrased "Do you want to destroiy the whole account?" type one.
Is he sure that he is using the same Hotmail account, and hasn't used hotmail.co.uk instead of hotmail.com by mistake?
None of this will have directly led to the deletion and re-creation of a Hotmail account as thats not how they work. It is possible that the "ClickYes" response may have done so, i.e. being asked too many questions so just clicking Yes to everything including the sneakily phrased "Do you want to destroiy the whole account?" type one.
Is he sure that he is using the same Hotmail account, and hasn't used hotmail.co.uk instead of hotmail.com by mistake?
Dump it, use meebo
www.meebo.com
It's web based, and you can log into AOL, Yahoo, MSN, etc, but without installing anything on the desktop. It also gets around many companies that block IMs...
www.meebo.com
It's web based, and you can log into AOL, Yahoo, MSN, etc, but without installing anything on the desktop. It also gets around many companies that block IMs...
randlemarcus said:
Live replaces MSN in a nutshell, and Windows Messenger was more of an internal corporate thing without the funky bits anyway. Might as well leave Live on.
None of this will have directly led to the deletion and re-creation of a Hotmail account as thats not how they work. It is possible that the "ClickYes" response may have done so, i.e. being asked too many questions so just clicking Yes to everything including the sneakily phrased "Do you want to destroiy the whole account?" type one.
Is he sure that he is using the same Hotmail account, and hasn't used hotmail.co.uk instead of hotmail.com by mistake?
None of this will have directly led to the deletion and re-creation of a Hotmail account as thats not how they work. It is possible that the "ClickYes" response may have done so, i.e. being asked too many questions so just clicking Yes to everything including the sneakily phrased "Do you want to destroiy the whole account?" type one.
Is he sure that he is using the same Hotmail account, and hasn't used hotmail.co.uk instead of hotmail.com by mistake?
Many Thanks for that - The deletion / recreation thing really has us stumped - I've just done an install on a spare machine and there is no mention (that I could see) that would change it - interestingly though he did have a linked account (having both .co.uk and .com versions of the same address)
His .com address is fine, the first time he tried to switch to the .co.uk it just came up with "congratulations on creating your account" type message
WTFH said:
Dump it, use meebo
www.meebo.com
It's web based, and you can log into AOL, Yahoo, MSN, etc, but without installing anything on the desktop. It also gets around many companies that block IMs...
www.meebo.com
It's web based, and you can log into AOL, Yahoo, MSN, etc, but without installing anything on the desktop. It also gets around many companies that block IMs...
as attractive as that sounds, this is what you would call a bit of a "backward" office technologically - I'm considered a pro here, it's that bad!!!
5 year it's taken me to get a half decent network running - with emphasis on "half". I've been pushing to upgrade from office 97 for the last 5, but they wont hear of it - they are only just getting used to 97...
Davi said:
randlemarcus said:
Live replaces MSN in a nutshell, and Windows Messenger was more of an internal corporate thing without the funky bits anyway. Might as well leave Live on.
None of this will have directly led to the deletion and re-creation of a Hotmail account as thats not how they work. It is possible that the "ClickYes" response may have done so, i.e. being asked too many questions so just clicking Yes to everything including the sneakily phrased "Do you want to destroiy the whole account?" type one.
Is he sure that he is using the same Hotmail account, and hasn't used hotmail.co.uk instead of hotmail.com by mistake?
None of this will have directly led to the deletion and re-creation of a Hotmail account as thats not how they work. It is possible that the "ClickYes" response may have done so, i.e. being asked too many questions so just clicking Yes to everything including the sneakily phrased "Do you want to destroiy the whole account?" type one.
Is he sure that he is using the same Hotmail account, and hasn't used hotmail.co.uk instead of hotmail.com by mistake?
Many Thanks for that - The deletion / recreation thing really has us stumped - I've just done an install on a spare machine and there is no mention (that I could see) that would change it - interestingly though he did have a linked account (having both .co.uk and .com versions of the same address)
His .com address is fine, the first time he tried to switch to the .co.uk it just came up with "congratulations on creating your account" type message
First things first, get him to log onto his mail accounts through a browser so he can see what actually IS there before going through any diagnostics.
BliarOut said:
First things first, get him to log onto his mail accounts through a browser so he can see what actually IS there before going through any diagnostics.
Logged in through browser, the .com one is fine, exactly as was, all in place.
The .co.uk one is bare, empty - all folder structures and emails deleted, just the "welcome" one you get when you set a new account up.
Davi said:
BliarOut said:
First things first, get him to log onto his mail accounts through a browser so he can see what actually IS there before going through any diagnostics.
Logged in through browser, the .com one is fine, exactly as was, all in place.
The .co.uk one is bare, empty - all folder structures and emails deleted, just the "welcome" one you get when you set a new account up.
If he hasn't logged on to it for thirty days it will automatically get emptied.
BliarOut said:
Davi said:
BliarOut said:
First things first, get him to log onto his mail accounts through a browser so he can see what actually IS there before going through any diagnostics.
Logged in through browser, the .com one is fine, exactly as was, all in place.
The .co.uk one is bare, empty - all folder structures and emails deleted, just the "welcome" one you get when you set a new account up.
If he hasn't logged on to it for thirty days it will automatically get emptied.
That was my first thought - but he uses both on a regular basis (both used within last 3 days)
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