Pre-delivery inspection

[sparkythecat]

Should this be necessary on a brand new laptop?
Is it worth paying an extra £40 for?

computer retailers website said:

We rigorously test your laptop for a range of common problems so that your laptop can be up and ready to go when you receive it. Our comprehensive examination makes sure that you have no dead or permanently lit pixels and that any software bought with the machine is fully installed.

* Guarantee of no dead or permanently lit pixels.
* All critical updates installed to keep your computer healthy and safe from attack.
* If you purchase Antivirus software, such as Norton or F-Secure, we will install and configure this together with all the latest updates.
* If you purchase Office Software, or other software such as Nero, we will install and update this too.
* If your laptop develops a hardware fault within 7 days , we will collect it free of charge and replace it with a new one . We will also conduct the same pre-delivery inspection on the replacement.
* Please note: Process takes up to 48 hours. Your chosen delivery time will commence after this

[JamieBeeston]

If you're computer literate and can patch it yourself, AND if you're ordering over tinterweb then no, as the Distance Selling Act will give you 14 days to return it regardless, and any fault should be rectified by the manufacturer under any warranty anyway.

J

[ThePassenger]

Got broadband? You're basically paying £40 for someone to run Windows Update on the machine.

Sw that. The machine will work unless it's damaged in transit. The factory who made the machine would have tested it before it shipped to the person/company you're buying it off.

[Scraggles]

great for muppets who don't have a clue on how to update their laptop

if software does not work, it is usually due to not being installed right and u will of course get full install CD's and windows CD's, not just the naff "recovery" ones

get a decent av like nod32 and dump norton, probably cheaper as well

using outpost agnitum firewall - pay and free versions, stick it onto the web and update all on windoze update

[sparkythecat]

Thanks all - you've confirmed what I suspected.

Edited by sparkythecat on Saturday 21st April 01:16

[sjg]

JamieBeeston said:

AND if you're ordering over tinterweb then no, as the Distance Selling Act will give you 14 days to return it regardless

7 days. And DSR is, as yet, untested on the issue of dead pixels.

[JamieBeeston]

sjg said:

JamieBeeston said:

AND if you're ordering over tinterweb then no, as the Distance Selling Act will give you 14 days to return it regardless

7 days. And DSR is, as yet, untested on the issue of dead pixels.

Indeed you're correct, 7 days..

but the 'cooling off period' is just that, a cooling off period, for whatever the reason.

So long as the goods are in an 'as new' state you're able to return for any reason which suits.

J

As always, IANAL