Epson DX7400 Printer won't print envelopes

Epson DX7400 Printer won't print envelopes

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Slippydiff

Original Poster:

14,872 posts

224 months

Thursday 14th February 2008
quotequote all
I've recently installed the above printer.
When first installed a couple of days ago it printed DL 220 X110 envelopes without a problem.
Now it tries to print the address in portrait format when it should be in landscape.
A phone call to Epson customer/technical support told me that the fault lay with Microsoft Works and not the printer itself.

Epson gave me the MS technical support line telephone number. When I spoke to the MS technical helpline they told me they no longer support MS Works 7.0 furious

FFS someone please help otherwise the same fate will befall this printer as the last one from Kodak. . . . . (lobbed out of an upstairs window in a fit of pique last Saturday . . . hehe

yikes

Update: Found this : - http://support.microsoft.com/kb/239957/EN-US/

Tried it, it's total b*llocks rolleyes

The pile of scrap envelopes continues to grow.. . . . mad

Edited by Slippydiff on Thursday 14th February 10:15

mcflurry

9,102 posts

254 months

Monday 18th February 2008
quotequote all
I have the same printer, but with no issues, so will bounce this up for you, in case of future issues wink