Blackberry bluetooth problems...

[Merritt]

originally posted in pie and piston but got no replies!

Hi All -

I have a Blackberry mobile which has been working perfectly fine with a Vodafone VBH-300 bluetooth headset.

I got out of the car earlier whilst they were still paired. The headset was on me & and the phone stayed in the car.

Since then, I have been unable to connect the phone to the headset despite them both pairing ok.

I have tried rebooting the phone, tried another headset (that works fine!), re-pairing the devices etc but to no avail..

Just to add that if I turn on the bluetooth headset, then turn on the blackberry bluetooth & manually try to 'connect' the two - the phone just sits there saying 'trying to connect' and it stays that way until I turn off the phone bluetooth!

edited again to add that the headset still works fine with another phone that I have


Any ideas please?

Steve

Edited by Merritt on Friday 22 August 08:20

Edited by Merritt on Friday 22 August 08:25

[chris.mapey]

Have you tried rebooting the handset?

I'd power down the headset, and take the battery out. Once it's completely off, delete the pairing from the BlackBerry.

Then power up the headset and start the pairing process again.

Robert should then be your mother's sibling

HTH

Chris

[2something]

This is a real shot in the dark and unlikely to help but - try plugging in a normal wired headset/earplugs if you have them.

[Merritt]

chris.mapey said:

Have you tried rebooting the handset?

I'd power down the headset, and take the battery out. Once it's completely off, delete the pairing from the BlackBerry.

Then power up the headset and start the pairing process again.

Robert should then be your mother's sibling

HTH

Chris

Yes, have tried rebooting the handset a number of times with the battery out for an hour.. no joy. delete the pairing before powering off, headset off before delete etc.

The really strange bit is when I do the following in order:
1) battery back in and turn phone on
2) set bluetooth headset into 'pairing' mode
3) activate bluetooth search on blackberry
4) headset is found during the search so I can select it
5) phone asks me for pass code (0000)
6) phone says pairing complete
7) go to menu option and try to 'connect' to bluetooth device
8) phone just sits there for hours not able to connect.

If I try the same headset with my other phone - no probs. Try another bluetooth headset with the blackberry, no probs.

This has to be a blackberry software issue - i.e. im not properly deleting the software 'driver' for the headset when I try to delete the bluetooth pairing. This has also shown itself because sometimes even without a bluetooth 'pair' on the blackberry, if I turn on the bluetooth headset (not in paring mode) - the phone sometimes picks it up and asks you for a connection pin number...

Is there a way to delete and reinstall the bluetooth service without wiping the whole phone and starting from scratch?

Cheers

Steve


edit to add - using a wired set of headphones works fine

Edited by Merritt on Friday 22 August 14:17

[chris.mapey]

It's been a while since I had a BlackBerry, but I seem to remember there was a bluetooth connections bit where you could manage what was paired with the device (buried in some obscure sub menu) and it's possible to delet the connection there, which may well help (I hope)

[ThatPhilBrettGuy]

I must admit when I had a BB Curve the Bluetooth was rubbish. It'd work for 5 minutes in the car with the Parrot handfree, disconnect and only reconnect if you switched the bluetooth on the phone off and on again.

The 88XX I have now is fine. You'd think it'd be common software and hardware....obviously not.