I've no PIN for my PAYG Orange mobile. Anything I can do?

[Jake.]

I'll try to keep this short as it's a long boring story....

I've bought a new (unlocked) mobile which needs internet access for its applications.
My existing SIM does not have internet access enabled.
I want to keep my current mobile number.

My existing PAYG SIM came with a second-hand phone which I bought from an ex-colleague 5+ years ago. I no longer have contact with him.


Orange Customer Services are telling me that there is no way they can upgrade the services on my SIM, or transfer my existing number to a new SIM, because I don't know a PIN that was apparently registered with the SIM when it was new.

Anyone know if that's right?

Any ideas how I might be able to use my new phone without changing my phone number?


Thanks.

[The Ben]

go into an orange shop, tell them you lost your sim! pre doing that, write the sim number down on a piece of paper(its the long number on the back of your card starting with 894412), then and take it to them. They will take the last 4 digits of your 'old sim' and upgrade you. As its its a 'lost' sim it will be free, unless you speak to a staff memeber who doesnt realise this they might just charge you a £5 but of credit, sim card still free.