New 64 bit Laptop freezing after being asleep

[CatherineJ]

Have noticed a problem with my relatively new HP computer. After is has gone to sleep after a period of inactivity both the web browser and msn will freeze when it wakes up and I try to use it. Even if I shut them down in task manager and then re-open them, they are still not responding.

The only way I seam to be able to resolve it, is to restart the machine.

Does anyone have any ideas what is causing it. Windows is up to date and the problem is happening with both internet explorer and firefox.

[HairyBeast]

just a thought

if the battery is low is it turning off the network card / wireless bit to save power

[CatherineJ]

No this is happening on main power.

Actually on reflection I think it might be this blasted new 2011 MSN messenger, that's causing it. I said on another thread it appears to use an awful lot of physical memory and the cpu when running. I've just noticed the computer has woken up without a problem and msn isn't running.

[HairyBeast]

ahh the dreaded 2011 messenger

reportedly is rubbish

Edited by HairyBeast on Sunday 28th November 19:29

[trooperiziz]

Mine used to do this. A restart would fix it and it would stay fixed until the next time it went to sleep.

The fix for me was pretty simple... I bought an iMac

[Frik]

That's not a fix. That's a workaround.

[cottonfoo]

Nope, it's a fix for all things bad with the world

[LOGiK]

The new MSN/Windows Live Messenger is lazily coded and a disgusting resource hog. I suggest baring with the ugliness of http://pidgin.im until microsoft fix up.

As for people who, instead of offering useful advice, brought up Apple products
http://www.thebestpageintheuniverse.net/c.cgi?u=ma...

[trooperiziz]

LOGiK said:

As for people who, instead of offering useful advice, brought up Apple products
http://www.thebestpageintheuniverse.net/c.cgi?u=ma...

Jeez, don't get your panties in a twist.

It was useful advice, it wasn't a joke, it was exactly how I fixed the problem in my house.

[lestag]

LOGiK said:

The new MSN/Windows Live Messenger is lazily coded and a disgusting resource hog. I suggest baring with the ugliness of http://pidgin.im until microsoft fix up.

or uninsall and install the old version

[Tallbut Buxomly]

As said above new windows live os poo and have moved all my mail off windows due to it.

However there is alsoa problem with windows and hibernation where it causes all sorts of issues on restart. I think its localised to vista but not certain.

[CatherineJ]

Tallbut Buxomly said:

As said above new windows live os poo and have moved all my mail off windows due to it.

However there is alsoa problem with windows and hibernation where it causes all sorts of issues on restart. I think its localised to vista but not certain.

Hhhm, well i'm running Windows 7 on this machine.

[lestag]

Tallbut Buxomly said:

As said above new windows live os poo and have moved all my mail off windows due to it.

However there is alsoa problem with windows and hibernation where it causes all sorts of issues on restart. I think its localised to vista but not certain.

i dont have any issues with hibination and vista

[Tallbut Buxomly]

lestag said:

Tallbut Buxomly said:

As said above new windows live os poo and have moved all my mail off windows due to it.

However there is alsoa problem with windows and hibernation where it causes all sorts of issues on restart. I think its localised to vista but not certain.

i dont have any issues with hibination and vista

As i say it was localised to an update. I had vista on a new laptop and had to rebuild the machine three times before i realised the key was that each time i updated the software and shut down that one of the updates was flawed and causing it to need a rebuild.

Likewise with hibernation it would hibernate fine but then on reboot it would start up and state the computer had just recovered from an unexpected shutdown and did i want to rebuild etc.

My manager had the same issue with his machine until i pointed it out.

[tescor]

Just a thought... make sure you have all the HP specific windows driver files installed.

We had a batch of HP laptops at work a few years ago that had a default XP build, without all the HP custom files. These were required to enable some of the hardware specific aspects of the OS, and they had issues waking up from sleep mode.

Check in the device driver window to see if any devices are unrecognised...

[CatherineJ]

Thanks for that, oddly the problem which was slowly getting worse appears to have gone for now. Not sure why as it hasn't had an update but hopefully it won't return.

[lestag]

CatherineJ said:

Thanks for that, oddly the problem which was slowly getting worse appears to have gone for now. Not sure why as it hasn't had an update but hopefully it won't return.

has it had a MS update. In the last month or so MS screwed up an update and had to fix it. It was to do with application compatability and my vista laptop had a couple of apps that crashed occasionally after the bad update. After the fix was released , they worked fine

[CatherineJ]

lestag said:

CatherineJ said:

Thanks for that, oddly the problem which was slowly getting worse appears to have gone for now. Not sure why as it hasn't had an update but hopefully it won't return.

has it had a MS update. In the last month or so MS screwed up an update and had to fix it. It was to do with application compatability and my vista laptop had a couple of apps that crashed occasionally after the bad update. After the fix was released , they worked fine

Looking at the update history, the updates have all been related to windows defender. It was a lot worse when I was using internet explorer as my browser, but there have been a couple of instances with it whilst i've been using firefox.