Discussion
not totally off topic, my girlfriend has just got a job with an airline and on the training day they were giving examples of customer service etc. One girl said she used to work in Argos and some shifty looking bloke came to return a 42" tv saying he had opened the box at home and there were just bricks inside. The stores policy was customer is always right blah blah. So had to refund him even though they knew he was talking rollox.
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