No fault accident - Claim on my insurance or theirs?

No fault accident - Claim on my insurance or theirs?

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bass2rez

Original Poster:

558 posts

193 months

Friday 21st April 2017
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Whilst in a traffic queue that came to a halt, a car behind me failed to stop and hit the back of my car quite hard, shunting me into the car in front. All details were exchanged at the roadside and once at home, I called my insurance and reported the incident. Having described what happened, my insurers said they would proceed with pursuing the claim against the other driver.

The driver of the car that hit me has admitted liability, and their insurers have now been in touch, stating they will arrange repairs and a replacement car. However, I have already started the proceedings with my own insurer.

It is now not clear to me whether I have done the right thing in allowing my insurance to deal with the accident. What is the best course of action in a situation like this?

Regards,
Steve

bass2rez

Original Poster:

558 posts

193 months

Saturday 22nd April 2017
quotequote all
Thank you for the replies. From what has been said, it would seem I did the right thing.