Insurance question

Author
Discussion

MGB3405

Original Poster:

61 posts

152 months

Tuesday 16th January 2018
quotequote all
Apologies in advance this has probably been done to death.

A friend has had a minor accident she feels it wasn’t her fault she was in the centre lane at a junction / roundabout going straight on, someone on the near side lane wanted to turn right and turned into her. (Across two lanes)

This has done minor damage bumper and wing but unfortunately the door doesn’t open because the wing has pushed back slightly and overlaps.

She has spoken to the insurence who understandably won’t repair until third party admits liability, however they won’t let her pull the wing out so the door will open so she is unable to use car for an undetermined time. Am I wrong in thing that would be reasonable request if she offered to take photos before or get it examined?

Am I right in thinking that if she authorises repair and pays excess the insurance company won’t claim that back from the third party as it’s an uninsured loss?

Thoughts please?

MGB3405

Original Poster:

61 posts

152 months

Tuesday 16th January 2018
quotequote all
She is fully comp but they are saying that the excess is an uninsured loss?

MGB3405

Original Poster:

61 posts

152 months

Tuesday 16th January 2018
quotequote all
Thanks it does seem odd I have asked her to double check she’s not dealt with anything like this before so she may well have wires crossed or mistaken about cover

MGB3405

Original Poster:

61 posts

152 months

Tuesday 16th January 2018
quotequote all
[quote=TwigtheWonderkid]

OK, that's correct. Is the excess more than the cost of repair?
[/quote

The excess is 750 reapair just over a grand

MGB3405

Original Poster:

61 posts

152 months

Wednesday 17th January 2018
quotequote all
Hi thanks for you help so far; update is the insurance is fully comp; but they are saying that she can’t get the door to open but are a bit vague why. They ha e now offered to repair under fully comp but won’t claim the excess back if she pays it. Surprisingly third party won’t answer phone to insurance company despite admitting full liability at the time

MGB3405

Original Poster:

61 posts

152 months

Wednesday 17th January 2018
quotequote all
[quote=TwigtheWonderkid]

OK, that's correct. Is the excess more than the cost of repair?
[/quote

The excess is 750 reapair just over a grand

MGB3405

Original Poster:

61 posts

152 months

Wednesday 17th January 2018
quotequote all
Great that’s very helpful thanks, I was struggling to get my head round it

MGB3405

Original Poster:

61 posts

152 months

Friday 19th January 2018
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Sorry if this ends up as knock for knock and she doesn’t get her car repaired will she loose no claims?

MGB3405

Original Poster:

61 posts

152 months

Friday 19th January 2018
quotequote all
Thanks again ; and every one pays there own excess?