energy supplier requesting spurious claim

energy supplier requesting spurious claim

Author
Discussion

DBSV8

Original Poster:

5,958 posts

239 months

Monday 18th November 2019
quotequote all
Used an energy supplier last year A , who went into administration , I paid all bills by direct Debit , I receive letter from another energy supplier B who took over from original supplier , who immediately put me on an emergency tariff.

I decided to go with another supplier C and went through change process , I successfully changed over and paid B outstanding units from Meter.

I then get a letter from energy supplier A explaining they have gone into administration and there is an outstanding bill of X amount ? . ( say £50 )
I telephone A and ask them to send a breakdown of the bill as everything had been DD .........no reply

5 months lapse ......then get a letter from a Collection agency . requesting amount on behalf of A .
I telephone explain I need a breakdown of the Bill ...........no reply

second letter Ditto .............same request ..............no reply .

If i have the situation correctly , The collection agency can apply for a CCJ of which i will receive a letter , and thus dispute the claim unless evidence is submitted regarding the Bill , which i am happy to pay if its genuine , although this looks spurious and im not paying anything until i see a breakdown

At what point do these letters become a form of harassment ?
cheers

DBSV8

Original Poster:

5,958 posts

239 months

Monday 18th November 2019
quotequote all
Pothole said:
How much are we talking about?
£56

DBSV8

Original Poster:

5,958 posts

239 months

Monday 18th November 2019
quotequote all
Pothole said:
DBSV8 said:
Pothole said:
How much are we talking about?
£56
Can you afford it? Do you have lots of time to waste fighting?
Of course , but im not about to pour a perfectly decent bottle of Talisker Storm down the drain ??..... if they show via meter readings the bill is justified , then fine , but so far i have drawn a blank with requests which leads me to believe is spurious .

incidentally on the same theme , i owed £250 quid to Supplier B during change over , I contacted supplier and paid in full on the 4th Nov ..verified with confirmation email and bank transaction ..

Today i get a letter from a different collection agency demanding payment for this sum with in 7 days ?? ................i contact them and yes it is a clerical error ...no you dont owe any money .....but yes there is another demand letter in the system .....just ignore it .

Now how many old people would just pay this with out questioning it

,,,bad form in my book

DBSV8

Original Poster:

5,958 posts

239 months

Monday 18th November 2019
quotequote all
poo at Paul's said:
DBSV8 said:
Pothole said:
DBSV8 said:
Pothole said:
How much are we talking about?
£56
Can you afford it? Do you have lots of time to waste fighting?
Of course , but im not about to pour a perfectly decent bottle of Talisker Storm down the drain ??..... if they show via meter readings the bill is justified , then fine , but so far i have drawn a blank with requests which leads me to believe is spurious .

incidentally on the same theme , i owed £250 quid to Supplier B during change over , I contacted supplier and paid in full on the 4th Nov ..verified with confirmation email and bank transaction ..

Today i get a letter from a different collection agency demanding payment for this sum with in 7 days ?? ................i contact them and yes it is a clerical error ...no you dont owe any money .....but yes there is another demand letter in the system .....just ignore it .

Now how many old people would just pay this with out questioning it

,,,bad form in my book
When you moved from the original supplier did they issue you a final bill?
i didnt move they went into administration , i was actually in credit from original suppliers , but when B took over From A ( Guessing they bought them out ? ) it was an emergency rate

DBSV8

Original Poster:

5,958 posts

239 months

Monday 18th November 2019
quotequote all
Pothole said:
DBSV8 said:
Pothole said:
DBSV8 said:
Pothole said:
How much are we talking about?
£56
Can you afford it? Do you have lots of time to waste fighting?
Of course , but im not about to pour a perfectly decent bottle of Talisker Storm down the drain ??..... if they show via meter readings the bill is justified , then fine , but so far i have drawn a blank with requests which leads me to believe is spurious .

incidentally on the same theme , i owed £250 quid to Supplier B during change over , I contacted supplier and paid in full on the 4th Nov ..verified with confirmation email and bank transaction ..

Today i get a letter from a different collection agency demanding payment for this sum with in 7 days ?? ................i contact them and yes it is a clerical error ...no you dont owe any money .....but yes there is another demand letter in the system .....just ignore it .

Now how many old people would just pay this with out questioning it

,,,bad form in my book
Clerical errors are bad form?
letters demanding payment and threatening court action certainly are ....which is what the letters state ....mistakes which an elderly or vulnerable person may just pay up ?

DBSV8

Original Poster:

5,958 posts

239 months

Tuesday 19th November 2019
quotequote all
poo at Paul's said:
DBSV8 said:
i didnt move they went into administration , i was actually in credit from original suppliers , but when B took over From A ( Guessing they bought them out ? ) it was an emergency rate
OK, do you have the meter reading from when you were informed A was taken over by B? Or the date A went into Admin?
Problem is, if you didn't take a meter reading, how will you know, if they come up with the goods breakdown of account wise, that it is correct or not?
If you do have it, have you communicated it to Co B?
yes and had no response..............then the letters started arriving , i know the meter readings ,there must have been a specific date when B took over from A .........., B has been fully paid , I was in credit from A ? so where this £56 comes from ...no idea perhaps an admin charge from the Liquidators ?this is why I'm insisting on actual readings , because before i submit them i photo the meter with date / time ,

, as previous poster mentioned i think i will simply draft a letter of complaint , with a limited time to supply evidence , after that it will be harassment ?
thanks

DBSV8

Original Poster:

5,958 posts

239 months

Tuesday 19th November 2019
quotequote all
Pothole said:
DBSV8 said:
letters demanding payment and threatening court action certainly are ...
That's not what I asked. Keep ranting, it's very entertaining.
oh dear you want some tarmac to fill in that Pothole ?

rolleyes