Non payment of fuel

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Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
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Afternoon everyone. I think it was late Feb early March I filled my car up then realised I didn't have the amount of cash on me I thought I did. I dont carry a card so that wasnt an option. Filled out the paperwork agreeing I owed the money etc personal details and agreeing to pay the debt within 7 days. Went back into the same station 2 days later for more fuel and cleared the outstanding debt while I was in there, in cash. I was told the matter was resolved. End of story. Fast forward to this morning and I receive this text...

Private Reminder to pay £86.07 for fuel from Newbury Extra on 20/03/2020 Car reg (removed) Please pay now by Calling 0151 222 6702 Ref B2007619 Thanks

Upon checking my emails I received an email 4 days ago from a debt recovery firm. Saying if payment isnt received within 7 days of receiving the email the matter will be persued further. I have replied by email saying that I settled the debt 2 days after not being able to pay, it should be on CCTV me doing so and the amount should show on their books. I remember it being between £40 and £50 that I filled up with then couldn't pay for. When I settled the debt I'm sure I was given the normal receipt that you get, I no longer have this though. I'd apreciate any helpful advice please as to what I can do to show that ive cleared the debt etc. Last thing I need to worry about now. Cheers.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
Yeah i wish I'd kept better care of the receipt aswell now obviously. Do we really think it's likely that they have pocketed the money? Camera pointing everywhere and at least 2 at the desk. Paying £80 something quid for a debt ive already settled doesn't sit well with me.

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Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
321boost said:
Pothole said:
Drive it fix it repeat said:
I dont carry a card so that wasnt an option.
How come?
Is it hard to imagine that maybe he does not want to?
As simple as that basically, more comfortable with using cash. I will be sorting out a card with one of my accounts though as a back up as the world seems intent on everything being electronic.

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Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
As has very helpfully been pointed out numerous times I'm a numpty for losing the receipt, I get it.

As for leaving it a whopping 2 days before returning I live nearly 10 miles from that particularly petrol station so waited until I had a reason to be in that town, the cashier was at the end of her shift anyway so returning the same day wouldn't have changed much.

To the person who suggested it being g an idea to track my whereabouts via google maps, good idea and not something I'd considered. If it comes to that it may help my cause so thank you.


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Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
Pica-Pica said:
the tribester said:
If Milkround taught us one thing.........keep the receipt!!
Oh yes, oh very yes!
(It would also have been easy to photo the receipt, I often do that where the issue is likely to be/has been controversial. Useful tip)
Good tip that, cheers. What did Milkround get stung for out of interest?

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Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
threespires said:
2 sMoKiN bArReLs said:
When I worked on the pumps some geezer left his wife as a deposit until he came back and paid. I've always wondered what would have happened if he hadn't come back hehe
Funny! ??

I built up a sizeable collection of watches, driving licences and spare wheels, but no women..
Off topic but I remember my old man leaving me as a deposit while he test drove a car that he had gone to buy. I would have been quite young, 5 or 6 probably. Cant imagine that happening now.

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Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
Pro Bono said:
If you've paid it then there's no justification at all for paying it again. Tell Daniels Silverman (the debt collectors) it's already been paid and that if they continue to harass you you'll make a formal complaint and report them to the FCA, who authorise their activities. You're then very unlikely to hear anything more from them.

All the garage can do is sue you, which they're never going to do for such a piddling amount.

However, I'm intrigued as to why DS are asking for £86.07 if you said the amount was only "between £40 and £50 ". Can you explain this?
I was also confused as to why it was more than the original debt. I dont have an actual answer for that question but for the moment I'm assuming it's an additional late payment charge until I find out a better answer.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
Yes I have a smart phone, no I dont check my emails very often generally. Not everyone embraces technology with open arms. I use it as much as I need to to get by. If you can help with the issue I'm having then great otherwise how I run my life is irrelevant.

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Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
sociopath said:
And yet here you are asking for advice, because your way of running your life has got you into a situation you don't need to be in.

People in glass houses really shouldn't throw stones.
It hasn't though has it as I've payed the debt. This is the issue.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Tuesday 28th April 2020
quotequote all
sociopath said:
Drive it fix it repeat said:
sociopath said:
And yet here you are asking for advice, because your way of running your life has got you into a situation you don't need to be in.

People in glass houses really shouldn't throw stones.
It hasn't though has it as I've payed the debt. This is the issue.
If you'd paid with a card you'd have proof, so yes it has actually.
Unless you have a time machine I can borrow your not being very helpful are you. I've said I have plans to sort out a card with one of my accounts as a back up. Any advice how to deal with setting tesco straight is apreciated.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
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AlexRS2782 said:
DoubleD said:
Drive it fix it repeat said:
Unless you have a time machine I can borrow your not being very helpful are you. I've said I have plans to sort out a card with one of my accounts as a back up. Any advice how to deal with setting tesco straight is apreciated.
Genuine question, how do you get your money out of the bank if you haven't got a card?
It's the earlier bit from the OP about not wanting a card because he doesn't like the fact that "the world seems intent on everything being electronic" which is quite funny. Especially as a few posts later, the OP then mentions the suggestion from another poster about using his smartphone / Google Map app tracking as a way of proving he was at the petrol station hehe

So totally against using an "electronic" form of payment, which they believe is too modern (even though payment cards really aren't nowadays) but perfectly fine using a smartphone to pinpoint / track his location instead laugh

OP - you could have even used the phone to make the payment if you had the right app - oops, sorry hehegetmecoat
I dont get why people are getting so hung up over this. I prefer using cash, is that really so unbelievable? I havent said I'm totally against electonic payment. I'm not, it's just not my preference.

To the person questioning how I get my cash, i go in branch every month ish and draw out cash.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
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The Mad Monk said:
Good luck.

Let us know how you get on.
Thank you.

I am not old, weirdo is subjective I guess. Dont know why this has turned into personal insults. Ive asked for helpful suggestions in resolving the matter, not to have my life critiqued. Very narrow minded bunch you lot. Would appreciate if this can stay on the topic of the helpful advice I've asked for. Doubt it will though somehow.

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Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
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scarble said:
Cus it makes you seem like a freeman nut job, as does your refuesel to answer whether you've been to speak to tesco about this yet wink
I'm no Freeman nutjob. It works for me except for a rare occasion like this, I'm not against cards this is just how my life is working at the moment. I'm going into the petrol station this afternoon, only became aware that this was an issue this time yesterday and this isnt the only thing happening in my life.

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Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
quotequote all
carreauchompeur said:
You had some helpful advice from me above re civil recovery and ignored it!
I havent ignored it, as ive said I am genuinely grateful for those of you who have offered helpful advice, yourself included. My comment was because I'm getting a bit fed up of some contributors being like a dog with a bone on matters other than the advice I've asked.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
quotequote all
Drive it fix it repeat said:
I'm no Freeman nutjob. It works for me except for a rare occasion like this, I'm not against cards this is just how my life is working at the moment. I'm going into the petrol station this afternoon, only became aware that this was an issue this time yesterday and this isnt the only thing happening in my life.
Reading not your strong suit DD?

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
quotequote all
I've been back Into the petrol station that this all began at. Spoke to the same cashier that I dealt with when I couldnt pay for the fuel. They had the paperwork there that I filled out and also when I went back to settle the debt, with PAID written over it.

Issue seems to be that the cashier who I spoke to when I settled the debt failed to process it correctly hence the confusion. It was obvious to the petrol station manager that I had settled the outstanding amount, they tried contacting I think the debt collection agency. Presumably that wasnt as straight forward as they had hoped as I was then taken over to the general store to speak with one of the managers their.

Very nice bloke who apologised profusely, has taken my contact info and is dealing with the matter personally ASAP. I will be cc'd into his email correspondence with the debt collection firm, he expects it to now be dealt with and set straight quickly and easily.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
quotequote all
The Mad Monk said:
Do you draw any conclusions or life lessons from this episode?

Have you said to yourself at any time "Well, I won't do that again. Next time I will........."
No need to climb on your high horse, I said early on in the thread I intend to sort one of my accounts to work with card. The day the initial problem occured I was pretty distracted with other things on my mind, normally open my wallet and check what I've got before filling up. No ones perfect, I made a mistake. It has prompted me to take more care of important receipts and documents, not my forte admittedly.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
quotequote all
The Mad Monk said:
Well, I have a certain amount of sympathy for your situation.

However, surely you must see that you contributed to the problem by not paying by credit card and/or keeping the receipt.
Yeah guess that's fair thumbup I'm a stubborn sod and like what I'm used to, not always to my benefit.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Wednesday 29th April 2020
quotequote all
I'll keep this updated with any developments, nothing worse than a thread with no ending.

Drive it fix it repeat

Original Poster:

1,046 posts

51 months

Friday 1st May 2020
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Issue officially resolved. Stay safe everyone.