AST fees first tier tribunal/ trading standards etc

[hajaba123]

Wondering if anyone has any experience of these either as a tenant or landlord. As a tenant, I believe I’ve been charged a fee which is illegal under the act. I’m not getting anywhere with the agents complaints procedure so interested to hear of others experience

[hajaba123]

£2600 for ending the tenancy early. £2k compensation to landlords and the remainder for re letting/ marketing fees. There was a new tenant in within 2 weeks. My understanding of the act is that fees can only cover financial losses. At £1k a month rent I think I’m due back at least 1.5k and the re letting/ marketing fees should be evidenced by invoices.

[hajaba123]

Buster73 said:

How many months left on the lease ?

6, but the new tenants have signed up for at least that period

[hajaba123]

Yes, in effect getting paid twice which is outside the guidance around the fees act

[hajaba123]

Yes, I asked for early release. I was hoping that the agents would stick to the Act rather than keep pushing against it. Emailed trading standards last night and they’re on it now so I may not need to bother with the first tier tribunal

[hajaba123]

Tribunal papers sent today

Will update the thread if anyone’s interested

[hajaba123]

Agent started responding after getting their directions papers from the tribunal. They continued to mess me about and be evasive for a week. However, eventually they behaved and yesterday I received the full amount back that I calculated. They asked me to call off the tribunal, ombudsman and trading standards which I've done