How much hassle is MCOL in reality?

How much hassle is MCOL in reality?

Author
Discussion

anonymous-user

Original Poster:

54 months

Friday 30th July 2021
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I’m considering taking a company to court because of poor performance on a building contract.

I’m not going to go into details, partially because it’s still under negotiation with them, and partially because they’re really not relevant to this question.

It’s not a huge amount of money, probably in the order of £2000, but not a small amount of money either.

Looking on the citizens advice website, it suggests that even doing a money claim online can result in a very stressful process. To me, it seems relatively simple, you lay out the facts as you see them in the letter before action, submit the claim online if necessary, go to mediation if requested, and if that doesn’t work out have a day in court. If we win, great, if we don’t, no big deal.

None of this seems particularly stressful or difficult to me. I’m not intimidated by the idea of going to a County Court. I’m treating it entirely as a business transaction and not getting overly emotional about what happened.

Am I missing something? It would be great to get feedback from someone who has actually been through the process.

anonymous-user

Original Poster:

54 months

Friday 30th July 2021
quotequote all
Noted, thanks. Companies House data suggests they have a good chunk of cash on hand and lots of assets - but appreciate they can be hard to actually prise away from a company.

anonymous-user

Original Poster:

54 months

Friday 30th July 2021
quotequote all
Useful stuff, thanks.

They are a fairly large business who I suspect are unlikely to want an unsatisfied CCJ against them if it came down to it.

They are also too large for phoenixing the business to make any sense over a claim of this scale, even assuming I'm successful.

I'm still hoping they see sense and negotiate an outcome, but they have been flatly denying any responsibility from the start.

I'll update with non-name-and-shame details once this has played out, one way or the other.

anonymous-user

Original Poster:

54 months

Friday 13th August 2021
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Quick update.....

The supplier continued to play hardball and deny any responsibility, they refused to go through any form of arbitration or mediation.

We're now getting the defects remedied and once the full costs are known will send a letter before action.

Fun times!

anonymous-user

Original Poster:

54 months

Thursday 30th September 2021
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Issues have been rectified at a cost of just under £2k (actually cheaper than the company themselves kindly offered to charge us to resolve the problems.....)

Letter before action sent.

Will update as and when I have more.

anonymous-user

Original Poster:

54 months

Monday 25th October 2021
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Aaaaaaaand……. Court claim submitted.

Was a doddle to do, will be interesting to see how it plays out, maybe I’m totally in the wrong legally argue

anonymous-user

Original Poster:

54 months

Friday 5th November 2021
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No problem with keeping it updated, I hate it when threads like this just fizzle out.

Currently waiting for the mediation stage. Predictably, the company have rejected my claim with the same reasoning they told me originally and with which I completely disagree.

anonymous-user

Original Poster:

54 months

Friday 26th November 2021
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Mediation is happening next week, all done over the phone. A two hour time slot has been booked and I just talk direct to the mediator, no contact with the other party, it's not a conference call.

Will be interesting to see how it goes. Given their previous way of handling it I'll be surprised if they actually turn up and even more surprised if they make anything more than the most derisory offer.

If mediation fails, nothing said during mediation can be raised in court which I guess is a good system, then what someone was or wasn't prepared to do in mediation doesn't become a factor in court.

https://www.gov.uk/guidance/small-claims-mediation...

Apparently current lead time for a small claims court date is six to nine months........... No skin off my nose, I can wait and interest is accruing on the claim anyway.

We have just had to correct some more relatively minor issues/fallout from the original screwup. <sigh>

Edited by anonymous-user on Friday 26th November 17:28

anonymous-user

Original Poster:

54 months

Thursday 2nd December 2021
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Mediation was a waste of time on one front, but very useful on another.

They made a couple of completely derisory offers. The mediation went nowhere.

However, I do now have a much better idea of what their defence is going to be, and it’s all easily disproved by the evidence that I have.

I honestly can’t work out if they’re playing a stupid game and betting I won’t take it all the way, or if they genuinely think they’re in the right. It doesn’t really matter, it’s nothing personal, I just can’t understand how they are playing this. Maybe I’m legally completely wrong and it will come to nothing.

On to court……..

anonymous-user

Original Poster:

54 months

Friday 3rd December 2021
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It’s good practice anyway, the front diff on my X5 just exploded and given the supplying dealer’s response so far I see another MCOL scenario looming rolleyes

anonymous-user

Original Poster:

54 months

Friday 18th February 2022
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I have a court date!

End of May, so not actually too terrible a wait.

I have written my witness statement and put together the evidence bundle. Will send all that off to the court and the defendants in the next few days.

Worst case is I flush £180 down the toilet.

anonymous-user

Original Poster:

54 months

Wednesday 25th May 2022
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Court date is imminent.

I have got their evidence package though and it is, in my opinion anyway, a joke.

Cherry picking isolated pieces of text from a contract when if you read the entire clause it doesn’t say what they claim it does. Referring to my conduct in mediation, when I understood that nothing from the mediation process could be used in court. Still not addressing the core point of my claim.

Ah well, it will be interesting if nothing else.

Definitely not assuming a positive outcome, what will be will be, if I’m wrong in the eyes of the court I’ll take it as a learning experience.

anonymous-user

Original Poster:

54 months

Monday 27th June 2022
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Court date was cancelled because of lack of available judges. Waiting for it to be rescheduled.......