Trades man has taken money without doing any work

Trades man has taken money without doing any work

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Ste372

Original Poster:

630 posts

88 months

Sunday 22nd May 2022
quotequote all
Looking for the correct way to go about this

Parents arranged a roofer to supply and fit some guttering on the house.

Post was placed on my builder and this chap replied gave a acceptable quote. Date arranged job to take 2 days and wanted £500 up front for materials

Come the day of the job to start, no show not even a phone call. Second day no show so they phoned him, he said materials hadn't arrived he had to go to a different supplier so couldn't start for another couple of days and work would now take 4 days. Extended time frame wasn't a option so they asked for money to be returned. Trades man promised to return money to them but they had to wait a month as money was tied up with suppliers.

This was 60 days ago. I've literally only just found out about this and have hit the roof (no pun intended)

I have a name,company name, address and phone number

What's the correct manner to proceed legally?

Thanks ste


Ste372

Original Poster:

630 posts

88 months

Tuesday 24th May 2022
quotequote all
Thank you for the replies.

Some great advice here.

Really felt for my parents as it's made me realise they are getting old and frail now. 10 or even 5 years ago they wouldn't of given any money up front.

I ended up contacting him personally and got given a load of nonsense about how times are hard etc etc... Tried to be as reasonable as possible discussed staggered payments

All of it fell on deaf ears so took a slightly different approach to it.

Ended up getting a quote at a different house for 'work to be done' he showed up and whilst he was around the back of the property me and few other neighbours who were aware of the situation just blocked his van in

Ended up having a really nice chat and when his promises of money fell on deaf ears and he realised his van wasn't moving fast He suddenly could pull a large chunk of cash out of his van.

Alls well that ends well. My original idea was to fight it legally but seeing my parents taken advantage of certainly lit a fire in me and after speaking to the numpty on the phone it was clear that was going to be a long and tedious process. The main thing is my parents can stop worrying and being embarrassed by it and can enjoy life again