Ryland Cribs Causeway
Discussion
Thought I'd take a look today just in case I might prefer something else other than my new Aston.
Lovely premises. Walked in (ok - in jeans and walking boots rather than designer gear) and a girl on reception smiled at me. The salesman leaning over the counter and the other receptionist ignored me.
Into the Maclaren area, the lamb area, the bentley area (didn't check out the RR area as they're not my thing) as well as the used car area upstairs and ignored throughout. Not even a hello!
As it happens, nothing convinced me that an Aston was anything other than spot on for me, so nothing lost for Ryland. Either the sales staff are psychic or toffee-nosed, but they got it right.
If they worked for me they'd be sweeping the floors tomorrow
Edited to change to Rybrook!!
Lovely premises. Walked in (ok - in jeans and walking boots rather than designer gear) and a girl on reception smiled at me. The salesman leaning over the counter and the other receptionist ignored me.
Into the Maclaren area, the lamb area, the bentley area (didn't check out the RR area as they're not my thing) as well as the used car area upstairs and ignored throughout. Not even a hello!
As it happens, nothing convinced me that an Aston was anything other than spot on for me, so nothing lost for Ryland. Either the sales staff are psychic or toffee-nosed, but they got it right.
If they worked for me they'd be sweeping the floors tomorrow
Edited to change to Rybrook!!
Edited by Ex Boy Racer on Saturday 21st January 18:35
CobraChris said:
I wonder if the OP has any idea just how many "window shoppers" "Petrol heads" "social media heros" and "dads with kids waiting for wife to Finish shopping" visit showrooms like this filled with such incredible and expensive machines every day.
Plenty of places like this operate on an appointment only basis due to this very fact.
Do you think perhaps a quick call beforehand would have been a good move?
If you are serious about any of the vehicles that you mentioned, I would urge you to make the trip again, this time with a pre-booked appointment. Your not buying a Ford Focus here, it might pay you to let the Rybrook team know that you are coming.
And do you realise how many genuine punters pop in to look and end up buying? I bought my R8 and my 458 in just such a way.Plenty of places like this operate on an appointment only basis due to this very fact.
Do you think perhaps a quick call beforehand would have been a good move?
If you are serious about any of the vehicles that you mentioned, I would urge you to make the trip again, this time with a pre-booked appointment. Your not buying a Ford Focus here, it might pay you to let the Rybrook team know that you are coming.
Listen, it's no skin off my nose. I confirmed that I'm probably an Aston man and none of those cars were going to change my mind. Then again; a proper look at a Maclaren and maybe a drive might have made a difference...
It's not like they were busy after all.
Rightly or wrongly, I was left with the feeling that if I had turned up in a flash motor wearing flash clothes they would have been all over me!
Ps. And... even those window shoppers and dads with kids deserve politeness and manners imho. The dealership was empty. One customer in the used car bit, and me. 2 receptionists and maybe 6 sales staff.
That's the way it should be.
I always tend to pop into dealers without planning. When I bought my R8 I had been into the Audi dealer in Bristol and pored over the car on display many times. Nobody approached me.
Tried it at Tetbury Audi and within seconds a salesman was over, started the car up so that i could hear the V10 and asked if I wanted a test drive. When I said I didn't have my license with me his response was that he wouldn't tell his boss if I didn't!
That was the Saturday, car was mine by Tuesday. And I really did not intend to buy one!
The new Aston Martin showroom at Cribbs is really brilliant too. Lovely place, lovely people, nice coffee and good biscuits.
The point I was making about Rybrook was purely that there might have been a sale there. If they can't be bothered it's no skin off my nose and good luck to them. If it were my business however I would prefer my salesmen to talk to potential customers rather than chat up the receptionists.
I always tend to pop into dealers without planning. When I bought my R8 I had been into the Audi dealer in Bristol and pored over the car on display many times. Nobody approached me.
Tried it at Tetbury Audi and within seconds a salesman was over, started the car up so that i could hear the V10 and asked if I wanted a test drive. When I said I didn't have my license with me his response was that he wouldn't tell his boss if I didn't!
That was the Saturday, car was mine by Tuesday. And I really did not intend to buy one!
The new Aston Martin showroom at Cribbs is really brilliant too. Lovely place, lovely people, nice coffee and good biscuits.
The point I was making about Rybrook was purely that there might have been a sale there. If they can't be bothered it's no skin off my nose and good luck to them. If it were my business however I would prefer my salesmen to talk to potential customers rather than chat up the receptionists.
batmanreturns said:
I called and emailed this dealership several times when i was looking for a Lamborghini. Left x2 messages with reception, emailed and no one replied. I then popped in and mentioned this and the receptionist could not give two hoots! I therefore walked and purchased elsewhere. They are terrible, not interested in selling which is a shame.
Dick Lovett Ferrari in Swindon on the other hand are excellent, they take the time to welcome you, actually talk to you, reply to calls and emails and actively chase my business.
With that kind of attitude i can't help thinking that the Bristol guys won't be in business for long!
Hi thereDick Lovett Ferrari in Swindon on the other hand are excellent, they take the time to welcome you, actually talk to you, reply to calls and emails and actively chase my business.
With that kind of attitude i can't help thinking that the Bristol guys won't be in business for long!
We met years ago at the pub meet in Box.
Got rid of your Nissan?
Gassing Station | South West | Top of Page | What's New | My Stuff