Fix Auto Trefforest

Fix Auto Trefforest

Author
Discussion

Vx1275

Original Poster:

139 posts

137 months

Monday 13th March 2017
quotequote all
Anyone had any experience with these? Car is going in to them as an approved repairer after an insurance claim.

Vx1275

Original Poster:

139 posts

137 months

Monday 20th March 2017
quotequote all
Dark85 said:
I can't speak to this particular Fix Autos but personally I always advise against using insurance approved repairers; the work they do might well be fine but at the end of the day they have the insurance company's best interests at heart, not yours. Find an indie with a good reputation and take it there, your insurance company cannot tell where to go however, they can, with dubious legality IMO, increase your excess. Kick up a fuss and they might back down but an indy repairer might well be willing to cover that extra cost for you anyway.

Full disclosure - I work with the body repair industry in South Wales hate to see what is happening to smaller businesses at the hands of the insurance industry. I could list virtually everyone doing body work in a given area but would feel pretty uncomfortable giving specific recommendations, but I'm sure other on here would obilge, or just have scan back through previous threads for who does good work.

I wasn't aware this was an option, would have been nice to have the option to choose. Picking it up tomorrow so I'll get some feedback up tomorrow.

Edited by Dark85 on Tuesday 14th March 22:39

Vx1275

Original Poster:

139 posts

137 months

Tuesday 21st March 2017
quotequote all
They used new parts, where promised, and tbh it's a tidy job. Grateful to know in the future that I don't need to use approved insurers going forward.

Vx1275

Original Poster:

139 posts

137 months

Thursday 23rd March 2017
quotequote all
Will do, cheers for the info.