Ford Sync 3 Map Updates
Discussion
Anyone had any luck getting information out of Ford Regarding Sync 3 and map updates. Half of my own housing estate doesn't exist on my Sync 3 system, so the system gets into a right mess as I approach.
Two Ford Dealers have responded to me as if I'm demanding something unreasonable & have simply said no update exists and nothing more to discuss - despite my maps being from 2014!! They wouldn't register my complaint, only going as far as taking my details (which they have as they sold me the f
king vehicle) and assuring me they would tell me when an update was available.
Ford UK customer service were laughably appalling at just saying an update was made available at the start of the year (2.2 -> 2.3, even though this wasn't a map update), and couldn't be convinced this update wasn't (after I chased my local dealer...) a map update. She could only assure me more would be released 'in due course'.
Escalated to Head office who rang me and told me to speak to my Dealer & there was nothing more they could do! ''As I can only repeat to contact your dealer, I will now need to terminate this call'' .....but my dealer is the reason why I am contacting the Ford UK head office now!!!!
Anyone tried anything else?
Two Ford Dealers have responded to me as if I'm demanding something unreasonable & have simply said no update exists and nothing more to discuss - despite my maps being from 2014!! They wouldn't register my complaint, only going as far as taking my details (which they have as they sold me the f
king vehicle) and assuring me they would tell me when an update was available. Ford UK customer service were laughably appalling at just saying an update was made available at the start of the year (2.2 -> 2.3, even though this wasn't a map update), and couldn't be convinced this update wasn't (after I chased my local dealer...) a map update. She could only assure me more would be released 'in due course'.
Escalated to Head office who rang me and told me to speak to my Dealer & there was nothing more they could do! ''As I can only repeat to contact your dealer, I will now need to terminate this call'' .....but my dealer is the reason why I am contacting the Ford UK head office now!!!!
Anyone tried anything else?
Paul 2000 said:
I had my 2017 Focus serviced this week and the dealer checked for updates to Sync 3 and maps and said there were none available, as well.
Wasn’t Sync 3 released in 2017?
Also to add, check what version your sync is 3 is. They released version 2.3 in February! Our dealer updated ours after I bought it to their attention. Wasn’t Sync 3 released in 2017?
Are the vehicles picky over memory stick? Tried 2 different USB3 memory sticks and both instantly bring up a USB error message when plugged in.
Formatted to exFAT, re downloaded, re copied et... But still getting an instant USB error when plugged in.
Android auto works fine in the USB ports, so they must be OK...?
Formatted to exFAT, re downloaded, re copied et... But still getting an instant USB error when plugged in.
Android auto works fine in the USB ports, so they must be OK...?
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