Warranty Holdings - Help Required

Warranty Holdings - Help Required

Author
Discussion

darreni

Original Poster:

3,792 posts

271 months

Thursday 2nd October 2003
quotequote all
I'm looking for some help in dealing with W/H regarding my cerb 4.2.
The engine is at the factory ( stripped)as the crank has snapped & taken the pistons, liners etc with it. W/H came to inspect on monday.
We found out today that they will not pay anything towards the claim as they feel that the engine was run with low oil and this caused the crank bearings to stick to the crank & seize locking the crank until it snapped.
I had only just checked the oil (full),coolant tyres etc prior to driving it!
W/H also state that some of the bearings show signs of scoring, leading them to believe that the engine was run after the crank had snapped. As the engine WAS running at the time the crank snapped, that is hardly suprising.
Can anyone offer help on what to do next, the warranty is "Mechanical faliure" & as something mechanical has failed surely they cannot just walk away saying "low oil", I have no way of proving it wasn't.
As the engine was full of oil at the time, the (TVR Main )dealer is of the opinion that the bottom end has been starved of oil momentarily leading to the above, & is of the opinion that "I wouldn't let W/H get away with that, you need to take that further"
How? & with whom?
any guidance is much welcomed.
Darren.

darreni

Original Poster:

3,792 posts

271 months

Thursday 2nd October 2003
quotequote all
Thanks Guys (& girl). I have managed to obtain the final page of the inspection report & have requested the complete report so that i can make a decision on where to go next.
W/H want me to pay some £200 for the report as they say it's theirs!
What really fkking annoys me is that we only buy a warranty to make things slightly more financially bearable in the event of the worst happening & these fkkers will try & wriggle away anyway they can.
My warranty has a £2k claims limit ( small change compared to the overall rebuild bill).
The car has done less than a thousand miles since a full 12k main dealer service, & engine out head gasket & camshaft replacement (at same dealer).
As another point, if W/H can get away with saying low oil/ oil starvation, how would you fare should your oil pump pack up?, or other component that is equally vital to the supply system.
Large whisky thisevening meethinks.
Darren.