'Bodged' Valet question!

[anonymous-user]

Good Afternoon

I just purchased a 2 year old car from a main dealer for the better half .
Right car / good deal etc .
Got it home, noticed a bit of s smell. A close inspection found a lot of dog hairs in those hard to get at places.
Yes i'm an idiot
4 hours later all removed & looked like s new car.
Maguires cleaner released while car running & smells gone.
All good.

But ..
Went for a drive. Wife's beige handbag has marks. Like boot polish. Rub kitchen towel in carpets, like a black mark on it.
WTF have they put on all of the carpets, back front boot.
Nowhere else. Seats etc no trace.

Dealer agrees it's not right & a proper valeter booked in next week to hopefully put it right. Full carpet clean. In for a few days.

I've been reasonable but if it's not right I can change it under dealer 30 day programme. Bit I don't want to over this.

Any idea how a cowboy can do this to a 2 year old car ? Can it be resolved properly ?!

[anonymous-user]

Update Dealers cleaners do a spit & a polish. So whatever was done was by last owner I guess before hand back. Private owner.

[anonymous-user]

Does that stain? Why on a 2 year old car ?
Will it come off ?!
Cheers

[anonymous-user]

GWC said:

They probably sprayed the floor trim with Midnight carpet dye during the valet.

From a novice
Maybe it was applied over a previously 'scotchguarded' carpet? So runs off & stains?

[anonymous-user]

Ok thanks
I saw the car a week before pickup so must be dry.
It's in for a proper 'vax' carpet clean next week, so hopefully will remove whatever some cowboy applied to all of the carpets!
If not they can take it back under the 30 day return.

[anonymous-user]

Mexman said:

Yep, carpet dye 100%.

Will it come off / prevent it staining clothes etc?
Rub kitchen paper over it, looks the same as if you had rubbed paper on newly polished shoes. I.E. leaves a black mark.
Ruined wife's handbag on drive back from dealer!