Garmin map update woes - any ideas?

[FarQue]

We have a Garmin Nuvi which is a couple of years old. It has guided us through Germany, Switzerland and into Italy a few times now and has been brilliant. In March we're away to France so I figured we ought to update the maps 'just in case'.

Last night I downloaded 'Garmin Express' to the lap top, followed the on-screen instructions and left the Garmin connected to the lap top for a few hours whilst the update took place.

This morning I have tried the sat-nav and it no longer has Switzerland or France available. It also suggested that if I left Lancashire at 8am I'd be in Nurburg in Germany by 9.50...

Obviously I'm wishing I hadn't tried to update the maps now - I've only managed to reduce functionality. Does anyone have any experience of this situation or how improve matters?

In anticipation...

[FarQue]

It's a Nuvi 2599 LMT-D

[FarQue]

Yep, should have free updates. I think I just selected 'update'. I'll have another go this evening and see what's what.

[FarQue]

Just a quick update on this:

After receiving a PM from a kind PH'er, I tried the update process again. This time it seems to have worked ok and the sat nav appears to be happy to find addresses in the UK, Germany etc (my missing countries have returned).

As before, we're off to France soon so that'll provide a real test...

Thanks for all your replies. Appreciated.