Road Angel cancellation - A word of warning
Discussion
If you are a Road Angel customer you may be aware that there has been a recent change in ownership which has resulting in a new contract being sent by email and a recent 75% price increase (described in the mail as a small increase!).
If you decide to cancel do not phone Road Angel or contact them before you have cancelled your direct debit with your bank - there is now a £35 cancellation fee which they try to take from you
Putting a cancellation fee in place and then increasing the fees is an appalling way to do business I have been a loyal customer for over 9 years - when challenged there is no apology just continual hiding behind the terms and conditions.
If you decide to cancel do not phone Road Angel or contact them before you have cancelled your direct debit with your bank - there is now a £35 cancellation fee which they try to take from you
Putting a cancellation fee in place and then increasing the fees is an appalling way to do business I have been a loyal customer for over 9 years - when challenged there is no apology just continual hiding behind the terms and conditions.
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